UNCLAIMED Wireless Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:8176] (rev 01) not working on dell im1018 netbook in Ubuntu 10.10

Asked by Ben Thompson

I installed ubuntu 10.10 as the only operating system on a new dell inspiron netbook. The side of the box says that it is "im1018-4034clb" Ubuntu can't see the wireless card that worked just fine when the machine was running windows seven starter. I'm not a computer guy. If anyone can direct me to a driver download or line out what I need to do to get the wireless card running. Please keep it basic for me, I don't know any code or programing at all. I just wanted to get away from microsoft. Thanks a ton for any help offered.

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Status:
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For:
Ubuntu gnome-nettool Edit question
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Solved by:
Mark Rijckenberg
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Revision history for this message
Ubfan (ubfan1) said :
#1

Lets see what hardware you have, in a terminal type:
sudo lshw -C network

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#2

Hi,

Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rtl|rt2|rt3|rt6|rt7|usb|witch|wl'; iwconfig; cat /etc/modprobe.d/* | egrep 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|witch|wl'; sudo hwinfo --netcard ; cat /var/lib/NetworkManager/NetworkManager.state; sudo lsmod

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Regards,

Mark

Revision history for this message
Ben Thompson (fenris-thompson) said :
#3

OK, did the giant command thing and this is what it spit out.

Hit http://us.archive.ubuntu.com maverick Release.gpg
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/main Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/main Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/restricted Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/restricted Translation-en_US
Get:1 http://archive.canonical.com maverick Release.gpg [198B]
Ign http://archive.canonical.com/ maverick/partner Translation-en
Ign http://archive.canonical.com/ maverick/partner Translation-en_US
Get:2 http://security.ubuntu.com maverick-security Release.gpg [198B]
Ign http://security.ubuntu.com/ubuntu/ maverick-security/main Translation-en
Ign http://security.ubuntu.com/ubuntu/ maverick-security/main Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ maverick-security/multiverse Translation-en
Ign http://security.ubuntu.com/ubuntu/ maverick-security/multiverse Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ maverick-security/restricted Translation-en
Ign http://security.ubuntu.com/ubuntu/ maverick-security/restricted Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ maverick-security/universe Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/universe Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/universe Translation-en_US
Get:3 http://us.archive.ubuntu.com maverick-updates Release.gpg [198B]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/main Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/multiverse Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/restricted Translation-en
Ign http://security.ubuntu.com/ubuntu/ maverick-security/universe Translation-en_US
Get:4 http://archive.canonical.com maverick Release [5,925B]
Get:5 http://security.ubuntu.com maverick-security Release [31.4kB]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/universe Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/universe Translation-en_US
Hit http://us.archive.ubuntu.com maverick Release
Get:6 http://us.archive.ubuntu.com maverick-updates Release [31.4kB]
Get:7 http://archive.canonical.com maverick/partner i386 Packages [7,439B]
Get:8 http://security.ubuntu.com maverick-security/main Sources [31.0kB]
Hit http://us.archive.ubuntu.com maverick/main Sources
Get:9 http://security.ubuntu.com maverick-security/restricted Sources [14B]
Get:10 http://security.ubuntu.com maverick-security/universe Sources [11.7kB]
Get:11 http://security.ubuntu.com maverick-security/multiverse Sources [643B]
Get:12 http://security.ubuntu.com maverick-security/main i386 Packages [106kB]
Hit http://us.archive.ubuntu.com maverick/restricted Sources
Hit http://us.archive.ubuntu.com maverick/universe Sources
Hit http://us.archive.ubuntu.com maverick/multiverse Sources
Hit http://us.archive.ubuntu.com maverick/main i386 Packages
Hit http://us.archive.ubuntu.com maverick/restricted i386 Packages
Hit http://us.archive.ubuntu.com maverick/universe i386 Packages
Hit http://us.archive.ubuntu.com maverick/multiverse i386 Packages
Get:13 http://us.archive.ubuntu.com maverick-updates/main Sources [90.5kB]
Get:14 http://security.ubuntu.com maverick-security/restricted i386 Packages [14B]
Get:15 http://security.ubuntu.com maverick-security/universe i386 Packages [51.3kB]
Get:16 http://security.ubuntu.com maverick-security/multiverse i386 Packages [1,659B]
Get:17 http://us.archive.ubuntu.com maverick-updates/restricted Sources [778B]
Get:18 http://us.archive.ubuntu.com maverick-updates/universe Sources [35.8kB]
Get:19 http://us.archive.ubuntu.com maverick-updates/multiverse Sources [1,498B]
Get:20 http://us.archive.ubuntu.com maverick-updates/main i386 Packages [247kB]
Get:21 http://us.archive.ubuntu.com maverick-updates/restricted i386 Packages [1,797B]
Get:22 http://us.archive.ubuntu.com maverick-updates/universe i386 Packages [109kB]
Get:23 http://us.archive.ubuntu.com maverick-updates/multiverse i386 Packages [2,834B]
Fetched 768kB in 1min 15s (10.1kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
The following NEW packages will be installed:
  hwinfo libhd16
0 upgraded, 2 newly installed, 0 to remove and 56 not upgraded.
Need to get 744kB of archives.
After this operation, 2,060kB of additional disk space will be used.
Get:1 http://us.archive.ubuntu.com/ubuntu/ maverick/universe libhd16 i386 16.0-2 [698kB]
Get:2 http://us.archive.ubuntu.com/ubuntu/ maverick/universe hwinfo i386 16.0-2 [46.1kB]
Fetched 744kB in 41s (17.8kB/s)
Selecting previously deselected package libhd16.
(Reading database ... 132378 files and directories currently installed.)
Unpacking libhd16 (from .../libhd16_16.0-2_i386.deb) ...
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_16.0-2_i386.deb) ...
Processing triggers for man-db ...
Setting up libhd16 (16.0-2) ...
Setting up hwinfo (16.0-2) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:05:00.0
       logical name: eth0
       version: 05
       serial: 5c:26:0a:22:41:4b
       size: 10MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10MB/s
       resources: irq:42 ioport:2000(size=256) memory:f0f2c000-f0f2cfff memory:f0f18000-f0f1bfff
  *-network UNCLAIMED
       description: Network controller
       product: Realtek Semiconductor Co., Ltd.
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:07:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: ioport:3000(size=256) memory:f0100000-f0103fff
0: dell-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

ppp0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.10
DISTRIB_CODENAME=maverick
DISTRIB_DESCRIPTION="Ubuntu 10.10"
00:00.0 Host bridge [0600]: Intel Corporation N10 Family DMI Bridge [8086:a010]
00:02.0 VGA compatible controller [0300]: Intel Corporation N10 Family Integrated Graphics Controller [8086:a011]
00:02.1 Display controller [0380]: Intel Corporation N10 Family Integrated Graphics Controller [8086:a012]
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation NM10 Family LPC Controller [8086:27bc] (rev 02)
00:1f.2 SATA controller [0106]: Intel Corporation N10/ICH7 Family SATA AHCI Controller [8086:27c1] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 02)
05:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
07:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:8176] (rev 01)
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 106c:3717 Curitel Communications, Inc.
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
Bus 001 Device 003: ID 064e:810f Suyin Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
PCI (sysfs)

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#4

That is only part of the full output. Please send us the full output. Thanks.

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said :
#5

Copy-paste the following commands into the Terminal:

sudo add-apt-repository ppa:lexical/hwe-wireless
sudo apt-get update
sudo apt-get install rtl8192ce-dkms

Then reboot your PC and retest wireless.

Hope it helps.

Revision history for this message
Ben Thompson (fenris-thompson) said :
#6

Thanks Mark Rijckenberg, that solved my question.

Revision history for this message
Ben Thompson (fenris-thompson) said :
#7

You Rock Mark.