No wireless connection

Asked by Christopher J. Cochran

Loaded Ubuntu 10.10 on a Dell laptop 1525 that's also running Vista. Will not connect via wireless connection - says it has a "device missing". It can connect ok via hardwire. Any assistance is welcomed - however, be advised I am the novice of all novices. So, please advise in the simplest of laymen's terms. Thank you.

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Ubuntu gnome-nettool Edit question
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actionparsnip (andrew-woodhead666) said :
#1

Can you give the output of:

lsb_release -a; uname -a; sudo lshw -C network

Thanks

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Christopher J. Cochran (cochran0201) said :
#2

Sorry - no I can't.

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Nick Green (nick-green-7) said :
#3

When you have booted up, open a terminal window: Applications (in the screen top left) -> Accessories -> Terminal

You can then copy the above command in.

Also, please type in

lsmod

as a separate command, and say what output you get alongside "ssb".

I had the same problem but fixed it using the information in this page:

https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx

It needs a little bit of fine-tuning though and the output from the lsmod command might help

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actionparsnip (andrew-woodhead666) said :
#4

Use a wired connection and you can. Also get full updates on the wired link and reboot. After the reboot use the driver application under the System menu and it will install what you need

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Mark Rijckenberg (markrijckenberg) said :
#5

Hi,

Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rtl|rt2|rt3|rt6|rt7|usb|witch|wl'; iwconfig; cat /etc/modprobe.d/* | egrep 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|witch|wl'; sudo hwinfo --netcard ; cat /var/lib/NetworkManager/NetworkManager.state; sudo lsmod

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Regards,

Mark

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