NO connection with HP laptop

Asked by nicole on 2011-01-28

I recently installed Ubuntu to my HP laptop and I have no internet connection. I am learning as I go and I am not the greatest at technical computer issues. I have an HP G60, at least that is what it says on the computer. Intel celeron model number G60-519WM. I have tried several options through the help section but I am getting no where when I go to terminal I am getting a reading that says disabled and power is off for the wireless router but my router is on. My internet connection symbol on the screen has a red exclamation point through it
Please help!!!!

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Ubuntu gnome-nettool Edit question
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mycae (mycae) said : #1

How are you connecting -- are you connecting via wireless or by a wire?

Either way, for now it would be good to do a query for the devices your system uses, can you open a terminal, using either Ctrl+Alt+T, or by selecting it from the applications menu, then enter in the following commands, and cut and paste the results back here. Note that you can just cut and paste the commands into the terminal window.

cat /etc/lsb-release
uname -a
ifconfig -a

nicole (iwantmomma) said : #2

I wrote this question on my home computer so I will have to briefly tell you what response I get from trying these commands and I am wireless

nicole (iwantmomma) said : #3

Here are my results I copied the whole thing that came up
nicole@nicole-HP-G60-Notebook-PC:~$ cat /etc/lsb-release
nicole@nicole-HP-G60-Notebook-PC:~$ uname -a
Linux nicole-HP-G60-Notebook-PC 2.6.35-24-generic #42-Ubuntu SMP Thu Dec 2 02:41:37 UTC 2010 x86_64 GNU/Linux
nicole@nicole-HP-G60-Notebook-PC:~$ ifconfig -a
eth0 Link encap:Ethernet HWaddr 00:1f:16:e7:dc:4b
          inet addr: Bcast: Mask:
          inet6 addr: fe80::21f:16ff:fee7:dc4b/64 Scope:Link
          RX packets:3101 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2091 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:3978581 (3.9 MB) TX bytes:240732 (240.7 KB)
          Interrupt:43 Base address:0xc000

lo Link encap:Local Loopback
          inet addr: Mask:
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:12 errors:0 dropped:0 overruns:0 frame:0
          TX packets:12 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:720 (720.0 B) TX bytes:720 (720.0 B)

wlan0 Link encap:Ethernet HWaddr 0c:60:76:30:b9:d9
          BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

nicole@nicole-HP-G60-Notebook-PC:~$ lspci

nicole (iwantmomma) said : #4

I connected to the home computer so I was able to copy the results

peter b (b1pete) said : #5

nicole, pls run in terminal

sudo iwlist wlan0 scan
sudo dhclient

pls copy both cmds output here

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