HP DM4-1165DX Wireless connectivity
I'm sure I'm overlooking something obvious, but I cannot connect my new HP DM4-1165DX in Ubuntu 10.10 to a functioning wireless network. When I use boot from a flash drive it will connect successfully, but when I boot from the hard drive (of a dual-boot system) it does not work. Sometimes in Windows the F12(wireless) button has to be "toggled", but the toggle doesn't initiate the wireless card in 10.10.
Thanks!
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#1 |
Can you give the output of:
sudo lshw -C network; rfkill list; sudo iwlist scan | head -n 20
Thanks
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#2 |
Hi,
Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure AFTER booting from the harddisk (NOT the flash drive):
Step 1: Open Terminal from "Applications-
Step 2: Please copy-paste the following command from the https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Regards,
Mark
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#3 |
Thank you for your replies, and please see the following output to both of the requested commands (separated by
#======
$ sudo lshw -C network; rfkill list; sudo iwlist scan | head -n 20
[sudo] password for mike:
*-network
description: Ethernet interface
product: RTL8111/8168B PCI Express Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:01:00.0
logical name: eth0
version: 03
serial: 1c:c1:de:a1:b1:e9
size: 10MB/s
capacity: 1GB/s
width: 64 bits
clock: 33MHz
resources: irq:32 ioport:
*-network DISABLED
description: Wireless interface
product: WiMAX/WiFi Link 6050 Series
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 57
serial: 00:23:15:3d:d5:d4
width: 64 bits
clock: 33MHz
resources: irq:33 memory:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
#======
$ sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Err http://
Could not resolve 'security.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'us.archive.
Err http://
Could not resolve 'security.
Err http://
Could not resolve 'security.
Err http://
Could not resolve 'security.
Err http://
Could not resolve 'security.
Reading package lists... Done
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Failed to fetch http://
W: Some index files failed to download, they have been ignored, or old ones used instead.
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Couldn't find package hwinfo
*-network
description: Ethernet interface
product: RTL8111/8168B PCI Express Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:01:00.0
logical name: eth0
version: 03
serial: 1c:c1:de:a1:b1:e9
size: 10MB/s
capacity: 1GB/s
width: 64 bits
clock: 33MHz
resources: irq:32 ioport:
*-network DISABLED
description: Wireless interface
product: WiMAX/WiFi Link 6050 Series
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 57
serial: 00:23:15:3d:d5:d4
width: 64 bits
clock: 33MHz
resources: irq:33 memory:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Core Processor DRAM Controller [8086:0044] (rev 02)
00:02.0 VGA compatible controller [0300]: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02)
00:16.0 Communication controller [0780]: Intel Corporation 5 Series/3400 Series Chipset HECI Controller [8086:3b64] (rev 06)
00:1a.0 USB Controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b3c] (rev 05)
00:1b.0 Audio device [0403]: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio [8086:3b56] (rev 05)
00:1c.0 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 [8086:3b42] (rev 05)
00:1c.1 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 [8086:3b44] (rev 05)
00:1d.0 USB Controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b34] (rev 05)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev a5)
00:1f.0 ISA bridge [0601]: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller [8086:3b09] (rev 05)
00:1f.2 SATA controller [0106]: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller [8086:3b29] (rev 05)
00:1f.3 SMBus [0c05]: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller [8086:3b30] (rev 05)
00:1f.6 Signal processing controller [1180]: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem [8086:3b32] (rev 05)
01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 03)
02:00.0 Network controller [0280]: Intel Corporation WiMAX/WiFi Link 6050 Series [8086:0089] (rev 57)
ff:00.0 Host bridge [0600]: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers [8086:2c62] (rev 05)
ff:00.1 Host bridge [0600]: Intel Corporation Core Processor QuickPath Architecture System Address Decoder [8086:2d01] (rev 05)
ff:02.0 Host bridge [0600]: Intel Corporation Core Processor QPI Link 0 [8086:2d10] (rev 05)
ff:02.1 Host bridge [0600]: Intel Corporation Core Processor QPI Physical 0 [8086:2d11] (rev 05)
ff:02.2 Host bridge [0600]: Intel Corporation Core Processor Reserved [8086:2d12] (rev 05)
ff:02.3 Host bridge [0600]: Intel Corporation Core Processor Reserved [8086:2d13] (rev 05)
Bus 002 Device 006: ID 10f1:1a28
Bus 002 Device 004: ID 8086:0187 Intel Corp.
Bus 002 Device 003: ID 046d:c51b Logitech, Inc. V220 Cordless Optical Mouse for Notebooks
Bus 002 Device 002: ID 8087:0020
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0951:1603 Kingston Technology DataTraveler 1GB/2GB Pen Drive
Bus 001 Device 003: ID 138a:0005 DigitalPersona, Inc
Bus 001 Device 002: ID 8087:0020
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus 146A
/0/0 memory 1MiB BIOS
/0/13 memory 4GiB System Memory
/0/13/0 memory 2GiB SODIMM Synchronous 1067 MHz (0.
/0/13/1 memory 2GiB SODIMM Synchronous 1067 MHz (0.
/0/19 processor Intel(R) Core(TM) i5 CPU M 450
/0/19/1a memory 3MiB L3 cache
/0/19/1c memory 256KiB L2 cache
/0/19/1d memory 32KiB L1 cache
/0/1b memory 32KiB L1 cache
/0/100 bridge Core Processor DRAM Controller
/0/100/2 display Core Processor Integrated Graphics C
/0/100/16 communication 5 Series/3400 Series Chipset HECI Co
/0/100/1a bus 5 Series/3400 Series Chipset USB2 En
/0/100/1b multimedia 5 Series/3400 Series Chipset High De
/0/100/1c bridge 5 Series/3400 Series Chipset PCI Exp
/0/100/1c/0 eth0 network RTL8111/8168B PCI Express Gigabit Et
/0/100/1c.1 bridge 5 Series/3400 Series Chipset PCI Exp
/0/100/1c.1/0 wlan0 network WiMAX/WiFi Link 6050 Series
/0/100/1d bus 5 Series/3400 Series Chipset USB2 En
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge Mobile 5 Series Chipset LPC Interfac
/0/100/1f.2 scsi0 storage 5 Series/3400 Series Chipset 4 port
/0/100/1f.2/0 /dev/sda disk 500GB WDC WD5000BEKT-6
/0/100/1f.2/0/1 /dev/sda1 volume 199MiB Windows NTFS volume
/0/100/1f.2/0/2 /dev/sda2 volume 417GiB Windows NTFS volume
/0/100/1f.2/0/3 /dev/sda3 volume 23GiB Windows NTFS volume
/0/100/1f.2/0/4 /dev/sda4 volume 103MiB Windows FAT volume
/0/100/1f.2/1 /dev/cdrom disk CDDVDW TS-U633F
/0/100/1f.3 bus 5 Series/3400 Series Chipset SMBus C
/0/100/1f.6 generic 5 Series/3400 Series Chipset Thermal
/0/101 bridge Core Processor QuickPath Architectur
/0/102 bridge Core Processor QuickPath Architectur
/0/103 bridge Core Processor QPI Link 0
/0/104 bridge Core Processor QPI Physical 0
/0/105 bridge Core Processor Reserved
/0/106 bridge Core Processor Reserved
/0/1 scsi5 storage
/0/1/0.0.0 /dev/sdb disk 4009MB SCSI Disk
/0/1/0.0.0/1 /dev/sdb1 volume 3823MiB Windows FAT volume
/1 power LU06062
Linux ubuntu 2.6.32-24-generic #39-Ubuntu SMP Wed Jul 28 05:14:15 UTC 2010 x86_64 GNU/Linux
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 0.844321] [Firmware Bug]: ACPI: ACPI brightness control misses _BQC function
[ 0.852913] [Firmware Bug]: ACPI: ACPI brightness control misses _BQC function
[ 0.857617] ACPI: No dock devices found.
[ 0.859750] pci 0000:00:1c.0: bridge 32bit mmio: [0xb3400000-
[ 0.892032] usbcore: registered new interface driver usbfs
[ 0.892040] usbcore: registered new interface driver hub
[ 0.892062] usbcore: registered new device driver usb
[ 0.916105] Switching to clocksource tsc
[ 0.920697] pnp: PnP ACPI: found 12 devices
[ 0.925415] pci 0000:00:1c.0: MEM window: 0xb3400000-
[ 0.925501] pci_bus 0000:01: resource 1 mem: [0xb3400000-
[ 0.978869] input: Lid Switch as /devices/
[ 0.978956] ACPI: Lid Switch [LID0]
[ 1.025957] usb usb1: configuration #1 chosen from 1 choice
[ 1.025979] hub 1-0:1.0: USB hub found
[ 1.045914] usb usb2: configuration #1 chosen from 1 choice
[ 1.045929] hub 2-0:1.0: USB hub found
[ 1.052614] device-mapper: multipath: version 1.1.0 loaded
[ 1.052617] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 1.056002] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.124775] eth0: RTL8168d/8111d at 0xffffc9001108e000, 1c:c1:de:a1:b1:e9, XID 083000c0 IRQ 32
[ 1.355643] usb 1-1: new high speed USB device using ehci_hcd and address 2
[ 1.506199] usb 1-1: configuration #1 chosen from 1 choice
[ 1.506378] hub 1-1:1.0: USB hub found
[ 1.635795] usb 2-1: new high speed USB device using ehci_hcd and address 2
[ 1.795921] usb 2-1: configuration #1 chosen from 1 choice
[ 1.796058] hub 2-1:1.0: USB hub found
[ 1.884757] usb 1-1.4: new full speed USB device using ehci_hcd and address 3
[ 2.017373] usb 1-1.4: configuration #1 chosen from 1 choice
[ 2.094407] usb 2-1.1: new low speed USB device using ehci_hcd and address 3
[ 2.210282] usb 2-1.1: configuration #1 chosen from 1 choice
[ 2.220504] usbcore: registered new interface driver hiddev
[ 2.223196] input: Logitech USB Receiver as /devices/
[ 2.223259] generic-usb 0003:046D:
[ 2.225265] generic-usb 0003:046D:
[ 2.225278] usbcore: registered new interface driver usbhid
[ 2.225280] usbhid: v2.6:USB HID core driver
[ 2.312645] usb 2-1.3: new high speed USB device using ehci_hcd and address 4
[ 2.415336] usb 2-1.3: configuration #1 chosen from 1 choice
[ 2.503891] usb 2-1.6: new full speed USB device using ehci_hcd and address 5
[ 2.670162] usb 2-1.6: new high speed USB device using ehci_hcd and address 6
[ 2.824822] usb 2-1.6: configuration #1 chosen from 1 choice
[ 8.456008] lp: driver loaded but no devices found
[ 8.684439] lis3lv02d: 1-byte sensor found
[ 8.690952] iwlagn: Intel(R) Wireless WiFi Link AGN driver for Linux, 1.3.27k
[ 8.690954] iwlagn: Copyright(c) 2003-2009 Intel Corporation
[ 8.691063] iwlagn 0000:02:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 8.691095] iwlagn 0000:02:00.0: setting latency timer to 64
[ 8.691179] iwlagn 0000:02:00.0: Detected Intel Wireless WiFi Link 6050 Series 2x2 AGN REV=0x84
[ 8.706779] uvcvideo: Found UVC 1.00 device HP Webcam (10f1:1a28)
[ 8.713376] iwlagn 0000:02:00.0: Tunable channels: 13 802.11bg, 24 802.11a channels
[ 8.713466] iwlagn 0000:02:00.0: irq 33 for MSI/MSI-X
[ 8.714461] input: HP Webcam as /devices/
[ 8.714522] usbcore: registered new interface driver uvcvideo
[ 8.726055] phy0: Selected rate control algorithm 'iwl-agn-rs'
[ 9.542344] input: HDA Intel Mic at Ext Left Jack as /devices/
[ 9.542495] input: HDA Intel HP Out at Ext Left Jack as /devices/
[ 9.666810] Console: switching to colour frame buffer device 170x48
[ 9.899554] r8169: eth0: link down
[ 9.899940] ADDRCONF(
[ 9.923300] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.930055] iwlagn 0000:02:00.0: iwlwifi-
[ 9.930108] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.932285] iwlagn 0000:02:00.0: iwlwifi-
[ 9.932340] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.934144] iwlagn 0000:02:00.0: iwlwifi-
[ 9.934200] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.936378] iwlagn 0000:02:00.0: iwlwifi-
[ 9.936432] iwlagn 0000:02:00.0: Could not read microcode: -2
[ 9.970394] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.972780] iwlagn 0000:02:00.0: iwlwifi-
[ 9.972786] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.974082] iwlagn 0000:02:00.0: iwlwifi-
[ 9.974087] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.975207] iwlagn 0000:02:00.0: iwlwifi-
[ 9.975213] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.976393] iwlagn 0000:02:00.0: iwlwifi-
[ 9.976397] iwlagn 0000:02:00.0: Could not read microcode: -2
[ 46.988576] usb 1-1.2: new high speed USB device using ehci_hcd and address 4
[ 47.111480] usb 1-1.2: configuration #1 chosen from 1 choice
[ 47.159163] usb-storage: device found at 4
[ 47.159165] usb-storage: waiting for device to settle before scanning
[ 47.159178] usbcore: registered new interface driver usb-storage
[ 52.150137] usb-storage: device scan complete
lo no wireless extensions.
eth0 no wireless extensions.
wlan0 IEEE 802.11abgn ESSID:off/any
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
sudo: hwinfo: command not found
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
Module Size Used by
nls_iso8859_1 4633 1
nls_cp437 6351 1
vfat 10866 1
fat 55350 1 vfat
usb_storage 49833 1
binfmt_misc 7960 1
ppdev 6375 0
snd_hda_
snd_hda_codec_idt 61450 1
fbcon 39270 71
tileblit 2487 1 fbcon
font 8053 1 fbcon
bitblit 5811 1 fbcon
softcursor 1565 1 bitblit
vga16fb 12757 0
vgastate 9857 1 vga16fb
snd_hda_intel 25677 2
snd_hda_codec 85759 3 snd_hda_
snd_hwdep 6924 1 snd_hda_codec
snd_pcm_oss 41394 0
snd_mixer_oss 16299 1 snd_pcm_oss
snd_pcm 87882 3 snd_hda_
snd_seq_dummy 1782 0
snd_seq_oss 31219 0
snd_seq_midi 5829 0
snd_rawmidi 23420 1 snd_seq_midi
snd_seq_midi_event 7267 2 snd_seq_
snd_seq 57481 6 snd_seq_
arc4 1473 2
i915 321160 3
uvcvideo 62467 0
drm_kms_helper 30742 1 i915
joydev 11072 0
snd_timer 23649 2 snd_pcm,snd_seq
iwlagn 121641 0
hp_accel 12168 0
lis3lv02d 7648 1 hp_accel
snd_seq_device 6888 5 snd_seq_
input_polldev 3106 1 lis3lv02d
drm 199204 4 i915,drm_kms_helper
videodev 40518 1 uvcvideo
v4l1_compat 15495 2 uvcvideo,videodev
v4l2_compat_ioctl32 12020 1 videodev
psmouse 64576 0
iwlcore 124955 1 iwlagn
i2c_algo_bit 6024 1 i915
led_class 3764 2 hp_accel,iwlcore
video 20623 1 i915
output 2503 1 video
snd 71106 17 snd_hda_
mac80211 238448 2 iwlagn,iwlcore
serio_raw 4918 0
cfg80211 148546 3 iwlagn,
soundcore 8052 1 snd
snd_page_alloc 8500 2 snd_hda_
intel_agp 29095 2 i915
lp 9336 0
parport 37160 2 ppdev,lp
usbhid 41084 0
hid 83440 1 usbhid
r8169 39650 0
mii 5237 1 r8169
ahci 37870 1
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Revision history for this message
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#4 |
Whilst on the wired connection use:
sudo apt-get update; sudo apt-get --reinstall install linux-firmware
And you should be ok. Big hint was:
[ 9.923300] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-
[ 9.930055] iwlagn 0000:02:00.0: iwlwifi-
Command:
dpkg -S iwlwifi-
yielded:
linux-firmware: /lib/firmware/
So running that command will give what you need to make it work.
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Revision history for this message
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#5 |
If actionparsnip's suggestion does not help, please try the following solution:
https:/
See bugreport here:
https:/
Can you help with this problem?
Provide an answer of your own, or ask Mike for more information if necessary.
