wireless not working on Toshiba Satellite C655
I want to use Ubuntu but I have three problems of which I cannot find solutions. My computer is a Toshiba Satellite C655 laptop. the problems by order of importance: 1) Computer doesn't poweroff at end of shutdown, 2) There is no sound to outside speakers and 3) Wireless isn't working. Has anyone had this experience and corrected the problems or can someone help with these? Thanks
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- John Richardson
- Solved:
- Last query:
- Last reply:
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Related FAQ:
None Link to a FAQ
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#1 |
Forgot to add I have Ubuntu 10.10 intalled.
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#2 |
Hi,
Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1: Open Terminal from "Applications-
Step 2: Please copy-paste the following command from the https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Step 4: Please create a separate question for the sound issue and another separate question for the shutdown issue using this link:
https:/
Regards,
Mark
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#3 |
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Fetched 418kB in 4s (104kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
The following packages were automatically installed and are no longer required:
linux-
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
libhal1 libhd16
The following NEW packages will be installed:
hwinfo libhal1 libhd16
0 upgraded, 3 newly installed, 0 to remove and 42 not upgraded.
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Fetched 860kB in 6s (140kB/s)
Selecting previously deselected package libhal1.
(Reading database ... 140927 files and directories currently installed.)
Unpacking libhal1 (from .../libhal1_
Selecting previously deselected package libhd16.
Unpacking libhd16 (from .../libhd16_
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Processing triggers for man-db ...
Setting up libhal1 (0.5.14-0ubuntu6) ...
Setting up libhd16 (16.0-2) ...
Setting up hwinfo (16.0-2) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
*-network
description: Ethernet interface
product: AR8152 v1.1 Fast Ethernet
vendor: Atheros Communications
physical id: 0
bus info: pci@0000:02:00.0
logical name: eth0
version: c1
serial: 00:26:6c:56:2b:fc
size: 100MB/s
capacity: 100MB/s
width: 64 bits
clock: 33MHz
resources: irq:46 memory:
*-network
description: Wireless interface
product: AR9285 Wireless Network Adapter (PCI-Express)
vendor: Atheros Communications Inc.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlan0
version: 01
serial: 00:16:44:65:36:91
width: 64 bits
clock: 33MHz
resources: irq:11 memory:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wlan0 No scan results
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
02:00.0 Ethernet controller [0200]: Atheros Communications AR8152 v1.1 Fast Ethernet [1969:2060] (rev c1)
03:00.0 Network controller [0280]: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01)
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus Portable PC
/0/0 memory 1MiB BIOS
/0/13 memory 2GiB System Memory
/0/13/0 memory 2GiB SODIMM Synchronous 800 MHz (1.2 ns
/0/13/1 memory SODIMM [empty]
/0/1c processor Intel(R) Celeron(R) CPU 900 @
/0/1c/1d memory 1MiB L2 cache
/0/1c/1f memory 32KiB L1 cache
/0/1e memory 32KiB L1 cache
/0/100 bridge Mobile 4 Series Chipset Memory Controll
/0/100/2 display Mobile 4 Series Chipset Integrated Grap
/0/100/2.1 display Mobile 4 Series Chipset Integrated Grap
/0/100/1a bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1a.1 bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1a.7 bus 82801I (ICH9 Family) USB2 EHCI Controll
/0/100/1b multimedia 82801I (ICH9 Family) HD Audio Controlle
/0/100/1c bridge 82801I (ICH9 Family) PCI Express Port 1
/0/100/1c/0 eth0 network AR8152 v1.1 Fast Ethernet
/0/100/1c.1 bridge 82801I (ICH9 Family) PCI Express Port 2
/0/100/1c.1/0 wlan0 network AR9285 Wireless Network Adapter (PCI-Ex
/0/100/1c.4 bridge 82801I (ICH9 Family) PCI Express Port 5
/0/100/1d bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1d.1 bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1d.2 bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1d.3 bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1d.7 bus 82801I (ICH9 Family) USB2 EHCI Controll
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge ICH9M LPC Interface Controller
/0/100/1f.2 scsi1 storage ICH9M/M-E SATA AHCI Controller
/0/100/1f.2/0 /dev/sda disk 250GB TOSHIBA MK2565GS
/0/100/1f.2/0/1 /dev/sda1 volume 1500MiB Windows NTFS volume
/0/100/1f.2/0/2 /dev/sda2 volume 222GiB Windows NTFS volume
/0/100/1f.2/0/3 /dev/sda3 volume 9161MiB Windows NTFS volume
/0/100/1f.2/1 /dev/cdrom disk DVDRAM GT30N
/0/100/1f.3 bus 82801I (ICH9 Family) SMBus Controller
/1 power OEM_Define4
/2 scsi6 storage
Linux ubuntu 2.6.35-23-generic #40-Ubuntu SMP Wed Nov 17 22:14:33 UTC 2010 x86_64 GNU/Linux
[ 0.000000] No AGP bridge found
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 0.012450] SMP alternatives: switching to UP code
[ 0.200014] ACPI Error (psparse-0537): Method parse/execution failed [\FLNK] (Node ffff88007512fc40), AE_NOT_FOUND
[ 0.200054] ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.
[ 0.200096] ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PCI0._INI] (Node ffff88007512ea80), AE_NOT_FOUND
[ 0.200279] ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.
[ 0.200451] ACPI Warning for \_SB_.PCI0.
[ 0.201129] ACPI Error (psparse-0537): Method parse/execution failed [\_PIC] (Node ffff88007512e280), AE_AML_INTERNAL
[ 0.205164] [<ffffffff81060
[ 0.205166] [<ffffffff81060
[ 0.205543] usbcore: registered new interface driver usbfs
[ 0.205552] usbcore: registered new interface driver hub
[ 0.205576] usbcore: registered new device driver usb
[ 0.260020] Switching to clocksource tsc
[ 4.270253] platform rtc_cmos: registered platform RTC device (no PNP device found)
[ 4.360286] hub 1-0:1.0: USB hub found
[ 4.380210] hub 2-0:1.0: USB hub found
[ 4.380575] hub 3-0:1.0: USB hub found
[ 4.380801] hub 4-0:1.0: USB hub found
[ 4.381021] hub 5-0:1.0: USB hub found
[ 4.381252] hub 6-0:1.0: USB hub found
[ 4.381466] hub 7-0:1.0: USB hub found
[ 4.381691] hub 8-0:1.0: USB hub found
[ 4.381768] PNP: No PS/2 controller found. Probing ports directly.
[ 4.443700] device-mapper: multipath: version 1.1.1 loaded
[ 4.443703] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 4.452347] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 4.680056] usb 1-3: new high speed USB device using ehci_hcd and address 2
[ 17.384021] lp: driver loaded but no devices found
[ 17.775427] ath9k 0000:03:00.0: can't find IRQ for PCI INT A; probably buggy MP table
[ 17.775443] ath9k 0000:03:00.0: setting latency timer to 64
[ 17.975892] ath: EEPROM regdomain: 0x65
[ 17.975895] ath: EEPROM indicates we should expect a direct regpair map
[ 17.975898] ath: Country alpha2 being used: 00
[ 17.975899] ath: Regpair used: 0x65
[ 18.044323] phy0: Selected rate control algorithm 'ath9k_
[ 18.044812] Registered led device: ath9k-phy0::radio
[ 18.044829] Registered led device: ath9k-phy0::assoc
[ 18.044844] Registered led device: ath9k-phy0::tx
[ 18.044857] Registered led device: ath9k-phy0::rx
[ 19.233258] ADDRCONF(
[ 19.321600] ADDRCONF(
[ 19.372904] Console: switching to colour frame buffer device 170x48
[ 20.250008] usb 1-3: device not accepting address 2, error -110
[ 20.370009] usb 1-3: new high speed USB device using ehci_hcd and address 3
[ 35.940547] usb 1-3: device not accepting address 3, error -110
[ 36.060049] usb 1-3: new high speed USB device using ehci_hcd and address 4
[ 46.500010] usb 1-3: device not accepting address 4, error -110
[ 46.620011] usb 1-3: new high speed USB device using ehci_hcd and address 5
[ 57.060015] usb 1-3: device not accepting address 5, error -110
[ 509.724774] atl1c 0000:02:00.0: atl1c: eth0 NIC Link is Up<100 Mbps Full Duplex>
[ 509.725021] ADDRCONF(
[ 512.120966] atl1c 0000:02:00.0: atl1c: eth0 NIC Link is Down
[ 513.627924] atl1c 0000:02:00.0: atl1c: eth0 NIC Link is Up<100 Mbps Full Duplex>
[ 520.120008] eth0: no IPv6 routers present
[ 1265.950044] usb 4-1: new full speed USB device using uhci_hcd and address 2
[ 1267.040071] usb 4-1: not running at top speed; connect to a high speed hub
[ 1270.853627] scsi6 : usb-storage 4-1:1.0
[ 1270.860172] usbcore: registered new interface driver usb-storage
lo no wireless extensions.
eth0 no wireless extensions.
wlan0 IEEE 802.11bgn ESSID:off/any
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
options iwlagn 11n_disable=1
> hal.1: read hal dataprocess 1756: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file dbus-errors.c line 280.
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
27: PCI 200.0: 0200 Ethernet controller
[Created at pci.318]
Unique ID: rBUF.uiWJ0ofqvH2
Parent ID: z8Q3.F3wO9sgSDWC
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Attansic Ethernet controller"
Vendor: pci 0x1969 "Attansic Technology Corp."
Device: pci 0x2060
SubVendor: pci 0x1179 "Toshiba America Info Systems"
SubDevice: pci 0xff1e
Revision: 0xc1
Driver: "atl1c"
Driver Modules: "atl1c"
Device File: eth0
Memory Range: 0x95600000-
I/O Ports: 0x3000-0x4fff (rw)
IRQ: 46 (7246 events)
HW Address: 00:26:6c:56:2b:fc
Link detected: yes
Module Alias: "pci:v00001969d
Driver Info #0:
Driver Status: atl1c is active
Driver Activation Cmd: "modprobe atl1c"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #15 (PCI bridge)
28: PCI 300.0: 0282 WLAN controller
[Created at pci.318]
Unique ID: y9sn.Jl6pB1eOTY7
Parent ID: qTvu.Huou6+vsGHD
SysFS ID: /devices/
SysFS BusID: 0000:03:00.0
Hardware Class: network
Model: "Atheros WLAN controller"
Vendor: pci 0x168c "Atheros Communications Inc."
Device: pci 0x002b
SubVendor: pci 0x11ad "Lite-On Communications Inc"
SubDevice: pci 0x6611
Revision: 0x01
Driver: "ath9k"
Driver Modules: "ath9k"
Device File: wlan0
Features: WLAN
Memory Range: 0x94500000-
IRQ: 11 (no events)
HW Address: 00:16:44:65:36:91
Link detected: no
WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13
WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472
WLAN encryption modes: WEP40 WEP104 TKIP CCMP
WLAN authentication modes: open sharedkey wpa-psk wpa-eap
Module Alias: "pci:v0000168Cd
Driver Info #0:
Driver Status: ath9k is active
Driver Activation Cmd: "modprobe ath9k"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #16 (PCI bridge)
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
Module Size Used by
usb_storage 50372 0
binfmt_misc 7984 1
parport_pc 30086 0
ppdev 6804 0
joydev 11363 0
snd_hda_
arc4 1497 2
snd_hda_intel 26019 2
i915 332088 3
snd_hda_codec 100919 2 snd_hda_
snd_hwdep 6660 1 snd_hda_codec
drm_kms_helper 32836 1 i915
snd_pcm 89104 2 snd_hda_
ath9k 101730 0
snd_seq_midi 5932 0
drm 206161 4 i915,drm_kms_helper
snd_rawmidi 22207 1 snd_seq_midi
ath9k_common 6874 1 ath9k
snd_seq_midi_event 7291 1 snd_seq_midi
ath9k_hw 314699 2 ath9k,ath9k_common
ath 10413 2 ath9k,ath9k_hw
snd_seq 57512 2 snd_seq_
mac80211 266657 2 ath9k,ath9k_common
snd_timer 23850 2 snd_pcm,snd_seq
snd_seq_device 6912 3 snd_seq_
snd 64117 13 snd_hda_
cfg80211 170293 4 ath9k,ath9k_
i2c_algo_bit 6208 1 i915
psmouse 62080 0
soundcore 1240 1 snd
led_class 3393 1 ath9k
video 22176 1 i915
serio_raw 4910 0
lp 10201 0
snd_page_alloc 8588 2 snd_hda_
intel_agp 32144 2 i915
output 2527 1 video
parport 37032 3 parport_pc,ppdev,lp
ahci 21857 0
libahci 26199 2 ahci
atl1c 34955 0
farmerjohn@
Thank you Mark, here is the output from terminal on the wireless issue. I will submit new questions for the other issues.
John
Revision history for this message
|
#4 |
I suspect that your wireless adapter is experiencing the following bug, for which there is no solution yet in Ubuntu 10.04 or 10.10
https:/
As described in the bugreport, the only suggestion I can give you, is to test wireless during a LiveCD session in Ubuntu 9.10 (NOT 10.04 or 10.10). Wireless should work for you in Ubuntu 9.10 (fingers crossed ;-)
Revision history for this message
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#5 |
Thanks Mark, I'll try your suggestion.
Revision history for this message
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#6 |
Mark,
Using the 9.10 Live CD I did have sound and wireless. After rebooting 10.10 I found I now have wireless, but still no sound.