b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found -> Wireless Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01) not working on Acer Extensa 4620 laptop in Ubuntu 10.04 LTS
I just install ubuntu 10.4 ( it is a partition i still have windows xp) lts in my acer computer it comes with broadcom chipset ( I installed it because windows xp crashed and all i got blue screen and i did not want to pay to fix it before the crash the wireless signal and everything worked) When i click the networrk on the taskbar next to the volume option and I scroll all the options i get are WIRED NETWORK ( when i connect the wire lan i get internet) and when go down WIRELESS NETWORK i have the following options: vpn connections, connect to wireless network and create a wireless network but i can see my router or any wireless connection ( i have att 2 wire) the light that is suppose to on to signal when the wireless network is on is not on. I is that ubuntu does not support my chipset or that i have turn on my wireless netowrk which i dont know since i am new to ubuntu.thank you for your help if you need further detail please ask.
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Mark Rijckenberg
- Solved:
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Revision history for this message
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#1 |
You might read this web page :
https:/
and execute the procedure then report the results ?
Revision history for this message
|
#2 |
Hi,
Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1: Open Terminal from "Applications-
Step 2: Please copy-paste the following command from the https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Step 4: Please also specify the exact model and make of your PC (if known) on this thread
Regards,
Mark
Revision history for this message
|
#3 |
Hello i put the command_ sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
it asks me for a admin password and when i try to input the password the terminal wont show anything the password or anything.please help
Revision history for this message
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#4 |
hello ignore the last comment said byme i got the the password issue fix.Now the i get these results when i run the program
it http://
Ign http://
Hit http://
Ign http://
Hit http://
Ign http://
Ign http://
Hit http://
Ign http://
Ign http://
Ign http://
Hit http://
Ign http://
Ign http://
Hit http://
Ign http://
Ign http://
Ign http://
Ign http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
*-network
description: Ethernet interface
product: NetLink BCM5787M Gigabit Ethernet PCI Express
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: eth0
version: 02
serial: 00:1d:72:23:98:5d
size: 100MB/s
capacity: 1GB/s
width: 64 bits
clock: 33MHz
resources: irq:28 memory:
*-network
description: Network controller
product: BCM4311 802.11b/g WLAN
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:04:00.0
version: 01
width: 32 bits
clock: 33MHz
resources: irq:17 memory:
*-network DISABLED
description: Wireless interface
physical id: 1
logical name: wlan0
serial: 00:1f:3a:51:86:39
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
irda0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a03] (rev 03)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 [8086:2843] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f3)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller [8086:2815] (rev 03)
00:1f.1 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 03)
00:1f.2 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA IDE Controller [8086:2828] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 03)
02:00.0 Ethernet controller [0200]: Broadcom Corporation NetLink BCM5787M Gigabit Ethernet PCI Express [14e4:1693] (rev 02)
04:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01)
0f:06.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
0f:06.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller [104c:803a]
0f:06.2 Mass storage controller [0180]: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [104c:803b]
0f:06.3 SD Host controller [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller [104c:803c]
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus Biwa
/0/0 memory 105KiB BIOS
/0/4 processor Intel(R) Pentium(R) Dual CPU T2
/0/4/5 memory 64KiB L1 cache
/0/4/6 memory 1MiB L2 cache
/0/4/1.1 processor Logical CPU
/0/4/1.2 processor Logical CPU
/0/10 memory 1GiB System Memory
/0/10/0 memory 1GiB SODIMM DDR2 Synchronous 533
/0/10/1 memory SODIMM DDR2 Synchronous 533 MHz (
/0/1 processor
/0/1/1.1 processor Logical CPU
/0/1/1.2 processor Logical CPU
/0/100 bridge Mobile PM965/GM965/GL960 Memory C
/0/100/2 display Mobile GM965/GL960 Integrated Gra
/0/100/2.1 display Mobile GM965/GL960 Integrated Gra
/0/100/1a bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1a.1 bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1a.7 bus 82801H (ICH8 Family) USB2 EHCI Co
/0/100/1b multimedia 82801H (ICH8 Family) HD Audio Con
/0/100/1c bridge 82801H (ICH8 Family) PCI Express
/0/100/1c/0 eth0 network NetLink BCM5787M Gigabit Ethernet
/0/100/1c.1 bridge 82801H (ICH8 Family) PCI Express
/0/100/1c.1/0 network BCM4311 802.11b/g WLAN
/0/100/1c.2 bridge 82801H (ICH8 Family) PCI Express
/0/100/1d bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1d.1 bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1d.2 bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1d.7 bus 82801H (ICH8 Family) USB2 EHCI Co
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/6 bridge PCIxx12 Cardbus Controller
/0/100/1e/6.1 bus PCIxx12 OHCI Compliant IEEE 1394
/0/100/1e/6.2 storage 5-in-1 Multimedia Card Reader (SD
/0/100/1e/6.3 generic PCIxx12 SDA Standard Compliant SD
/0/100/1f bridge 82801HEM (ICH8M) LPC Interface Co
/0/100/1f.1 scsi0 storage 82801HBM/HEM (ICH8M/ICH8M-E) IDE
/0/100/1f.1/0.0.0 /dev/cdrom disk DVDRAM GSA-T20N
/0/100/1f.2 scsi2 storage 82801HBM/HEM (ICH8M/ICH8M-E) SATA
/0/100/1f.2/0.0.0 /dev/sda disk 120GB Hitachi HTS54251
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 6000MiB Windows FAT volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 52GiB Windows NTFS volume
/0/100/1f.2/0.0.0/3 /dev/sda3 volume 32MiB Windows FAT volume
/0/100/1f.2/0.0.0/4 /dev/sda4 volume 53GiB Extended partition
/0/100/
/0/100/
/0/100/1f.3 bus 82801H (ICH8 Family) SMBus Contro
/1 wlan0 network Wireless interface
Linux administrator-
[ 0.000000] Phoenix BIOS detected: BIOS may corrupt low RAM, working around it.
[ 0.000000] found SMP MP-table at [c00f7d60] f7d60
[ 0.210619] ACPI: No dock devices found.
[ 0.232762] usbcore: registered new interface driver usbfs
[ 0.232782] usbcore: registered new interface driver hub
[ 0.232813] usbcore: registered new device driver usb
[ 0.236255] Switching to clocksource tsc
[ 0.244366] pnp: PnP ACPI: found 11 devices
[ 0.300723] input: Lid Switch as /devices/
[ 0.301703] ACPI: Lid Switch [LID0]
[ 0.308280] Switching to clocksource hpet
[ 0.524173] usb usb1: configuration #1 chosen from 1 choice
[ 0.524209] hub 1-0:1.0: USB hub found
[ 0.544110] usb usb2: configuration #1 chosen from 1 choice
[ 0.544147] hub 2-0:1.0: USB hub found
[ 0.544512] usb usb3: configuration #1 chosen from 1 choice
[ 0.544544] hub 3-0:1.0: USB hub found
[ 0.544840] usb usb4: configuration #1 chosen from 1 choice
[ 0.544871] hub 4-0:1.0: USB hub found
[ 0.545136] usb usb5: configuration #1 chosen from 1 choice
[ 0.545168] hub 5-0:1.0: USB hub found
[ 0.545443] usb usb6: configuration #1 chosen from 1 choice
[ 0.545476] hub 6-0:1.0: USB hub found
[ 0.545746] usb usb7: configuration #1 chosen from 1 choice
[ 0.545778] hub 7-0:1.0: USB hub found
[ 0.562063] device-mapper: multipath: version 1.1.0 loaded
[ 0.562066] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.566035] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.693407] isapnp: No Plug & Play device found
[ 2.060763] b43-pci-bridge 0000:04:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 2.060780] b43-pci-bridge 0000:04:00.0: setting latency timer to 64
[ 2.114567] eth0: Tigon3 [partno(BCM95787m) rev b002] (PCI Express) MAC address 00:1d:72:23:98:5d
[ 2.114572] eth0: attached PHY is 5787 (10/100/1000Base-T Ethernet) (WireSpeed[1])
[ 2.114575] eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] TSOcap[1]
[ 2.114579] eth0: dma_rwctrl[
[ 2.117140] ssb: Sonics Silicon Backplane found on PCI device 0000:04:00.0
[ 12.378436] lp: driver loaded but no devices found
[ 12.670334] sdhci-pci 0000:0f:06.3: SDHCI controller found [104c:803c] (rev 0)
[ 12.754632] yenta_cardbus 0000:0f:06.0: CardBus bridge found [1025:011c]
[ 12.815535] nsc_ircc_
[ 12.815620] nsc-ircc, Found chip at base=0x02e
[ 12.821589] nsc-ircc, Found dongle: Supports SIR Mode only
[ 12.841844] nsc-ircc, Found chip at base=0x02e
[ 12.934036] b43-phy0: Broadcom 4311 WLAN found (core revision 10)
[ 13.111544] Registered led device: b43-phy0::tx
[ 13.111568] Registered led device: b43-phy0::rx
[ 13.111590] Registered led device: b43-phy0::radio
[ 13.111683] Broadcom 43xx driver loaded [ Features: PL, Firmware-ID: FW13 ]
[ 13.730519] ADDRCONF(
[ 13.953157] Console: switching to colour frame buffer device 160x50
[ 14.312073] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 14.469761] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 14.472739] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 14.472826] b43-phy0 ERROR: Firmware file "b43-open/
[ 14.472902] b43-phy0 ERROR: You must go to http://
[ 14.513067] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 14.515080] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 14.517725] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 14.517808] b43-phy0 ERROR: Firmware file "b43-open/
[ 14.517880] b43-phy0 ERROR: You must go to http://
[ 14.536066] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 14.538309] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 14.541852] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 14.541955] b43-phy0 ERROR: Firmware file "b43-open/
[ 14.542040] b43-phy0 ERROR: You must go to http://
[ 91.902188] tg3: eth0: Link is up at 100 Mbps, full duplex.
[ 91.902196] tg3: eth0: Flow control is off for TX and off for RX.
[ 91.902658] ADDRCONF(
[ 102.641044] eth0: no IPv6 routers present
[ 866.636902] tg3: eth0: Link is down.
[ 1716.510641] tg3: eth0: Link is up at 100 Mbps, full duplex.
[ 1716.510649] tg3: eth0: Flow control is off for TX and off for RX.
[ 1716.778883] tg3: eth0: Link is down.
[ 1718.400185] tg3: eth0: Link is up at 100 Mbps, full duplex.
[ 1718.400193] tg3: eth0: Flow control is off for TX and off for RX.
lo no wireless extensions.
eth0 no wireless extensions.
irda0 no wireless extensions.
wlan0 IEEE 802.11bg ESSID:off/any
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
/etc/modprobe.
/etc/modprobe.
sudo: hwinfo: command not found
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
Module Size Used by
binfmt_misc 6587 1
ppdev 5259 0
snd_hda_
fbcon 35102 71
tileblit 2031 1 fbcon
font 7557 1 fbcon
bitblit 4707 1 fbcon
softcursor 1189 1 bitblit
vga16fb 11385 0
vgastate 8961 1 vga16fb
joydev 8708 0
arc4 1153 2
pcmcia 33024 0
snd_hda_intel 21877 2
snd_hda_codec 74201 2 snd_hda_
snd_hwdep 5412 1 snd_hda_codec
snd_pcm_oss 35308 0
snd_mixer_oss 13746 1 snd_pcm_oss
snd_pcm 70662 3 snd_hda_
snd_seq_dummy 1338 0
snd_seq_oss 26726 0
snd_seq_midi 4557 0
snd_rawmidi 19056 1 snd_seq_midi
snd_seq_midi_event 6003 2 snd_seq_
snd_seq 47263 6 snd_seq_
b43 157218 0
mac80211 204922 1 b43
snd_timer 19098 2 snd_pcm,snd_seq
snd_seq_device 5700 5 snd_seq_
i915 282354 3
drm_kms_helper 29297 1 i915
tifm_7xx1 3690 0
nsc_ircc 18220 0
yenta_socket 20408 1
rsrc_nonstatic 10015 1 yenta_socket
cfg80211 126485 2 b43,mac80211
tifm_core 6045 1 tifm_7xx1
acer_wmi 13861 0
drm 162471 4 i915,drm_kms_helper
irda 186556 1 nsc_ircc
crc_ccitt 1339 1 irda
sdhci_pci 5470 0
sdhci 15462 1 sdhci_pci
led_class 2864 3 b43,acer_wmi,sdhci
pcmcia_core 32964 3 pcmcia,
psmouse 63245 0
snd 54148 16 snd_hda_
serio_raw 3978 0
intel_agp 24177 2 i915
i2c_algo_bit 5028 1 i915
agpgart 31724 2 drm,intel_agp
soundcore 6620 1 snd
snd_page_alloc 7076 2 snd_hda_
video 17375 1 i915
output 1871 1 video
lp 7028 0
parport 32635 2 ppdev,lp
ohci1394 26950 0
ieee1394 81181 1 ohci1394
tg3 109292 0
ssb 37336 1 b43
Revision history for this message
|
#5 |
The error "b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed" means that b43-fwcutter is not installed yet on your pc. And that means that the Broadcom firmware for your wireless card is not loaded or installed yet.
Step 1: Open Terminal from "Applications-
Step 2: Please copy-paste the following 2 commands into the Linux Terminal. Press <enter> after each command.
sudo aptitude update
sudo aptitude install b43-fwcutter
b43-fwcutter exists in the Ubuntu repositories, but you will need a working Internet connection in Ubuntu in order to locate it and install it. Use a wired connection to get b43-fwcutter installed.
After installing b43-fwcutter, please reboot and then retest wireless.
I have seen this Broadcom error message so many times before. The reason why the Broadcom wireless driver does not work out-of-the-box in Ubuntu , is because the firmware for your wireless card is proprietary.
The firmware files for your wireless card are not allowed to be included as part of the default Ubuntu install, because it is non-free software.
Revision history for this message
|
#6 |
thank you so much mark it solved the problem.thank you for making ubuntu easier.
Revision history for this message
|
#7 |
Thanks Mark Rijckenberg, that solved my question.