Cant find ANY internet connections

Asked by ben hedges

hey, im using dual boot so my main OS is windows and my second is Linux and i can use linux perfectly but i cant get any wireless connection and i followed the help were it says right click the icon etc but not any connection shows up, i try added my router manually but it doesnt work.

so any help is appreciated, thank you

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Ubuntu gnome-nettool Edit question
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actionparsnip (andrew-woodhead666) said :
#1

Can you give the output of:

sudo lshw -C network

Thanks

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ben hedges (benjamin-hedges) said :
#2

hmm first time using linux but i presume you want me to type that in the console, i have to restart to load linux

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ben hedges (benjamin-hedges) said :
#3

i went to the command window (sorry i dont know the linux name for it)

i typed: sudo ishw -c network

but all i got was : sudo:ishw:command not found

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actionparsnip (andrew-woodhead666) said :
#4

it's lshw

spoken would be: ell-ess-aych-doubleyou

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ben hedges (benjamin-hedges) said :
#5

yeah i looked it up now, the 'i' in ishw needs to be capital i think so 'Ishw' so i normaly did lower case. thanks

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androith (androith) said :
#6

I bet that you're using a BCM card and need to do this: https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx#b43%20-%20No%20Internet%20access

Tell me if it's true, just do

lspci -vvnn | grep 14e4

and if you get something like this:
04:01.0 Network controller [0280]: Broadcom Corporation BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller [14e4:4318] (rev 02)

that was your problem.

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Mark Rijckenberg (markrijckenberg) said :
#7

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'acx|at76|ath|b43|bcm|CX|eth|ipw|irmware|isl|lbtf|ndiswrapper|NPE|ound|prism|rtl|rt2|rt3|usb|witch|wl'; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo lsmod; cat /var/lib/NetworkManager/NetworkManager.state; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Step 4: Please also specify the exact model and make of PC (if known) that you are using.

Regards,

Mark

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