b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found -> Wireless Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01) not working on HP Mini 110-1100 in Ubuntu 10.04 LTS

Asked by sean

I installed Ubuntu desktop and the Network doesnt even attempt to connect to anything, let alone search for any networks. It just says that it is disconnected. It doesn't give me the option to search for wireless internet. It acts like the wifi antenna is turned off, but I have made sure that it is on. what do i do to get on the internet???

Question information

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Ubuntu gnome-nettool Edit question
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Revision history for this message
Ian Ace (iaculallad) said :
#1

If the right driver for your WiFi adapter is installed - you can just left click on the network icon on the taskbar which can then show you available wireless networks to connect to.

HTH.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#2

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'ound|irmware|eth|ath|wl|ipw|rtl|b43|witch|ndiswrapper'; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Step 4: Please also specify the exact model and make of your PC (if known).

Regards,

Mark

Revision history for this message
sean (sean-m456) said :
#3

here is the terminal output:

sean@ubuntu:~$ sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'ound|irmware|eth|ath|wl|ipw|rtl|b43|witch|ndiswrapper'; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart
[sudo] password for sean:
Get:1 http://security.ubuntu.com lucid-security Release.gpg [189B]
Ign http://security.ubuntu.com/ubuntu/ lucid-security/main Translation-en_US
Get:2 http://us.archive.ubuntu.com lucid Release.gpg [189B]
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/main Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/restricted Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/universe Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/universe Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Translation-en_US
Get:3 http://us.archive.ubuntu.com lucid-updates Release.gpg [189B]
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/universe Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/multiverse Translation-en_US
Get:4 http://us.archive.ubuntu.com lucid Release [57.2kB]
Get:5 http://security.ubuntu.com lucid-security Release [38.5kB]
Get:6 http://us.archive.ubuntu.com lucid-updates Release [44.7kB]
Get:7 http://us.archive.ubuntu.com lucid/main Packages [1,386kB]
Get:8 http://security.ubuntu.com lucid-security/main Packages [52.6kB]
Get:9 http://security.ubuntu.com lucid-security/restricted Packages [14B]
Get:10 http://security.ubuntu.com lucid-security/main Sources [17.3kB]
Get:11 http://security.ubuntu.com lucid-security/restricted Sources [14B]
Get:12 http://security.ubuntu.com lucid-security/universe Packages [27.1kB]
Get:13 http://security.ubuntu.com lucid-security/universe Sources [5,460B]
Get:14 http://security.ubuntu.com lucid-security/multiverse Packages [2,012B]
Get:15 http://security.ubuntu.com lucid-security/multiverse Sources [580B]
Get:16 http://us.archive.ubuntu.com lucid/restricted Packages [6,208B]
Get:17 http://us.archive.ubuntu.com lucid/main Sources [659kB]
Get:18 http://us.archive.ubuntu.com lucid/restricted Sources [3,775B]
Get:19 http://us.archive.ubuntu.com lucid/universe Packages [5,448kB]
Get:20 http://us.archive.ubuntu.com lucid/universe Sources [3,165kB]
Get:21 http://us.archive.ubuntu.com lucid/multiverse Packages [180kB]
Get:22 http://us.archive.ubuntu.com lucid/multiverse Sources [119kB]
Get:23 http://us.archive.ubuntu.com lucid-updates/main Packages [270kB]
Get:24 http://us.archive.ubuntu.com lucid-updates/restricted Packages [3,252B]
Get:25 http://us.archive.ubuntu.com lucid-updates/main Sources [96.8kB]
Get:26 http://us.archive.ubuntu.com lucid-updates/restricted Sources [1,292B]
Get:27 http://us.archive.ubuntu.com lucid-updates/universe Packages [80.1kB]
Get:28 http://us.archive.ubuntu.com lucid-updates/universe Sources [25.4kB]
Get:29 http://us.archive.ubuntu.com lucid-updates/multiverse Packages [3,771B]
Get:30 http://us.archive.ubuntu.com lucid-updates/multiverse Sources [1,499B]
Fetched 11.7MB in 1min 2s (186kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
The following extra packages will be installed:
  libhd16
The following NEW packages will be installed:
  hwinfo libhd16
0 upgraded, 2 newly installed, 0 to remove and 237 not upgraded.
Need to get 744kB of archives.
After this operation, 2,060kB of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 http://us.archive.ubuntu.com/ubuntu/ lucid/universe libhd16 16.0-2 [698kB]
Get:2 http://us.archive.ubuntu.com/ubuntu/ lucid/universe hwinfo 16.0-2 [46.1kB]
Fetched 744kB in 2s (360kB/s)
Selecting previously deselected package libhd16.
(Reading database ... 122724 files and directories currently installed.)
Unpacking libhd16 (from .../libhd16_16.0-2_i386.deb) ...
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_16.0-2_i386.deb) ...
Processing triggers for man-db ...
Setting up libhd16 (16.0-2) ...

Setting up hwinfo (16.0-2) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
  *-network
       description: Network controller
       product: BCM4312 802.11b/g
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0
       resources: irq:16 memory:feafc000-feafffff
  *-network
       description: Ethernet interface
       product: Atheros AR8132 / L1c Gigabit Ethernet Adapter
       vendor: Atheros Communications
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: c0
       serial: 00:26:55:cd:78:c9
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.0.1-NAPI duplex=full firmware=N/A ip=192.168.1.105 latency=0 link=yes multicast=yes port=twisted pair speed=100MB/s
       resources: irq:27 memory:febc0000-febfffff ioport:ec80(size=128)
  *-network DISABLED
       description: Wireless interface
       physical id: 2
       logical name: wlan0
       serial: 0c:60:76:47:53:a0
       capabilities: ethernet physical wireless
       configuration: broadcast=yes multicast=yes wireless=IEEE 802.11bg
0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wlan0 Interface doesn't support scanning : Network is down

pan0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04 LTS"
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GME Express Memory Controller Hub [8086:27ac] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH7 Family USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 02)
00:1f.2 SATA controller [0106]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller [8086:27c5] (rev 02)
01:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
02:00.0 Ethernet controller [0200]: Atheros Communications Atheros AR8132 / L1c Gigabit Ethernet Adapter [1969:1062] (rev c0)
Bus 005 Device 002: ID 03f0:2a1d Hewlett-Packard
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 174f:110b Syntek
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======================================================
                                system HP Mini 110-1100
/0 bus 308F
/0/0 memory 64KiB BIOS
/0/4 processor Intel(R) Atom(TM) CPU N270 @ 1.60G
/0/4/5 memory 24KiB L1 cache
/0/4/6 memory 512KiB L2 cache
/0/4/0.1 processor Logical CPU
/0/4/0.2 processor Logical CPU
/0/b memory 1GiB System Memory
/0/b/0 memory 1GiB DIMM SDRAM Synchronous
/0/100 bridge Mobile 945GME Express Memory Control
/0/100/2 display Mobile 945GME Express Integrated Gra
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML Exp
/0/100/1b multimedia N10/ICH 7 Family High Definition Aud
/0/100/1c bridge N10/ICH 7 Family PCI Express Port 1
/0/100/1c/0 network BCM4312 802.11b/g
/0/100/1c.1 bridge N10/ICH 7 Family PCI Express Port 2
/0/100/1c.1/0 eth0 network Atheros AR8132 / L1c Gigabit Etherne
/0/100/1d bus N10/ICH7 Family USB UHCI Controller
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Controlle
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Brid
/0/100/1f.2 scsi0 storage 82801GBM/GHM (ICH7 Family) SATA AHCI
/0/100/1f.2/0.0.0 /dev/sda disk 160GB ST9160314AS
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 137GiB Windows NTFS volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 11GiB Windows NTFS volume
/0/100/1f.2/0.0.0/3 /dev/sda3 volume 201MiB Windows NTFS volume
/1 power Nikon Ultra Plus
/2 wlan0 network Wireless interface
Linux ubuntu 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 i686 GNU/Linux
[ 0.000000] found SMP MP-table at [c00ff780] ff780
[ 0.196088] ACPI Error (dswload-0781): [_PSW] Namespace lookup failure, AE_ALREADY_EXISTS
[ 0.196124] ACPI Error (psparse-0537): Method parse/execution failed [\] (Node c08ce7dc), AE_ALREADY_EXISTS
[ 0.196143] ACPI: Marking method \___ as Serialized because of AE_ALREADY_EXISTS error
[ 0.342132] ACPI Error (psparse-0537): Method parse/execution failed [\_PSW] (Node f701d0a8), AE_NOT_FOUND
[ 0.361866] ACPI: No dock devices found.
[ 0.392388] Switching to clocksource tsc
[ 0.404929] pnp: PnP ACPI: found 13 devices
[ 0.485716] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/PNP0C0D:00/input/input0
[ 0.488342] ACPI: Lid Switch [LID]
[ 0.496512] Switching to clocksource hpet
[ 0.574105] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 0.593453] hub 1-0:1.0: USB hub found
[ 0.594315] hub 2-0:1.0: USB hub found
[ 0.595012] hub 3-0:1.0: USB hub found
[ 0.595685] hub 4-0:1.0: USB hub found
[ 0.596328] hub 5-0:1.0: USB hub found
[ 0.694573] device-mapper: multipath: version 1.1.0 loaded
[ 0.694585] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.702529] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.883144] isapnp: No Plug & Play device found
[ 1.165180] b43-pci-bridge 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 1.165209] b43-pci-bridge 0000:01:00.0: setting latency timer to 64
[ 1.225236] ssb: Sonics Silicon Backplane found on PCI device 0000:01:00.0
[ 11.524510] lp: driver loaded but no devices found
[ 12.520861] b43-phy0: Broadcom 4312 WLAN found (core revision 15)
[ 12.601448] uvcvideo: Found UVC 1.00 device HP Webcam-50 (174f:110b)
[ 12.769673] Registered led device: b43-phy0::tx
[ 12.769733] Registered led device: b43-phy0::rx
[ 12.769786] Registered led device: b43-phy0::radio
[ 12.769948] Broadcom 43xx driver loaded [ Features: PL, Firmware-ID: FW13 ]
[ 13.605385] input: HDA Intel Mic at Ext Right Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 13.606205] input: HDA Intel HP Out at Ext Right Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 13.809820] Console: switching to colour frame buffer device 128x37
[ 16.632165] b43 ssb0:0: firmware: requesting b43/ucode15.fw
[ 16.637105] b43 ssb0:0: firmware: requesting b43-open/ucode15.fw
[ 16.651846] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 16.651860] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 16.651869] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 16.667055] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 16.748149] b43 ssb0:0: firmware: requesting b43/ucode15.fw
[ 16.753908] b43 ssb0:0: firmware: requesting b43-open/ucode15.fw
[ 16.761842] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 16.761855] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 16.761865] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 29.853162] b43 ssb0:0: firmware: requesting b43/ucode15.fw
[ 29.878720] b43 ssb0:0: firmware: requesting b43-open/ucode15.fw
[ 29.902468] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 29.902482] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 29.902492] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 195.490942] atl1c 0000:02:00.0: atl1c: eth0 NIC Link is Up<100 Mbps Full Duplex>
[ 195.491757] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 206.340144] eth0: no IPv6 routers present
lo no wireless extensions.

eth0 no wireless extensions.

wlan0 IEEE 802.11bg ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
          Retry long limit:7 RTS thr:off Fragment thr:off
          Power Management:off

pan0 no wireless extensions.

/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
22: PCI 100.0: 0282 WLAN controller
  [Created at pci.318]
  UDI: /org/freedesktop/Hal/devices/pci_14e4_4315
  Unique ID: y9sn.1gy0hwEzRF2
  Parent ID: z8Q3.ZbAWgKMCoE3
  SysFS ID: /devices/pci0000:00/0000:00:1c.0/0000:01:00.0
  SysFS BusID: 0000:01:00.0
  Hardware Class: network
  Model: "Broadcom BCM4312 802.11b/g"
  Vendor: pci 0x14e4 "Broadcom"
  Device: pci 0x4315 "BCM4312 802.11b/g"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x365e
  Revision: 0x01
  Driver: "b43-pci-bridge"
  Driver Modules: "ssb"
  Device File: wlan0
  Features: WLAN
  Memory Range: 0xfeafc000-0xfeafffff (rw,non-prefetchable)
  IRQ: 16 (2880 events)
  HW Address: 0c:60:76:47:53:a0
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472 2.484
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v000014E4d00004315sv0000103Csd0000365Ebc02sc80i00"
  Driver Info #0:
    Driver Status: ssb is active
    Driver Activation Cmd: "modprobe ssb"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #12 (PCI bridge)

23: PCI 200.0: 0200 Ethernet controller
  [Created at pci.318]
  UDI: /org/freedesktop/Hal/devices/pci_1969_1062
  Unique ID: rBUF.jzBVV7fFWu2
  Parent ID: qTvu.bQ30eTbcr+3
  SysFS ID: /devices/pci0000:00/0000:00:1c.1/0000:02:00.0
  SysFS BusID: 0000:02:00.0
  Hardware Class: network
  Model: "Attansic Ethernet controller"
  Vendor: pci 0x1969 "Attansic Technology Corp."
  Device: pci 0x1062
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x308f
  Revision: 0xc0
  Driver: "atl1c"
  Driver Modules: "atl1c"
  Device File: eth0
  Memory Range: 0xfebc0000-0xfebfffff (rw,non-prefetchable)
  I/O Ports: 0xec80-0xecff (rw)
  IRQ: 27 (15361 events)
  HW Address: 00:26:55:cd:78:c9
  Link detected: yes
  Module Alias: "pci:v00001969d00001062sv0000103Csd0000308Fbc02sc00i00"
  Driver Info #0:
    Driver Status: atl1c is active
    Driver Activation Cmd: "modprobe atl1c"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #13 (PCI bridge)
 * Reconfiguring network interfaces... Ignoring unknown interface eth0=eth0.
                                                                         [ OK]

the Computer I have is an HP Mini 100

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#4

Hi,

You need to install the following Broadcom driver package using aptitude or Synaptic package manager: bcmwl-kernel-source

This will of course require a working wirED Internet connection in Ubuntu. (wired, not wireless)

For example: using the Terminal, you need to run the following commands to install bcmwl-kernel-source:

sudo aptitude update
sudo aptitude install bcmwl-kernel-source

Then reboot and retest wireless using Network Manager.

A similar explanation can be found at the end of this thread:

https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/89142

Regards,

Mark

Revision history for this message
sean (sean-m456) said :
#5

Mark,

I tried those lines but I think there was an error. I'm new to Ubuntu. after I posted my last terminal output my system updated the drivers for wireless. It picks up signal but will not connect. I think it says it's connected but every time i try and load firefox it does not work. And when i click on it in the system notification area it pops up with "(network name) disconnected". But it still shows up as connected with the option to disconnect in the dropdown

heres my results from your last post:

susean@ubuntu:~$ sudo aptitude update
[sudo] password for sean:
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
Hit http://us.archive.ubuntu.com lucid Release.gpg
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/main Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/universe Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Translation-en_US
Get:1 http://us.archive.ubuntu.com lucid-updates Release.gpg [189B]
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/universe Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/multiverse Translation-en_US
Hit http://us.archive.ubuntu.com lucid Release
Get:2 http://us.archive.ubuntu.com lucid-updates Release [44.7kB]
Hit http://us.archive.ubuntu.com lucid/main Packages
Hit http://us.archive.ubuntu.com lucid/restricted Packages
Hit http://us.archive.ubuntu.com lucid/main Sources
Hit http://us.archive.ubuntu.com lucid/restricted Sources
Hit http://us.archive.ubuntu.com lucid/universe Packages
Hit http://us.archive.ubuntu.com lucid/universe Sources
Hit http://us.archive.ubuntu.com lucid/multiverse Packages
Hit http://us.archive.ubuntu.com lucid/multiverse Sources
Get:3 http://us.archive.ubuntu.com lucid-updates/main Packages [271kB]
Hit http://security.ubuntu.com lucid-security Release.gpg
Ign http://security.ubuntu.com/ubuntu/ lucid-security/main Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/restricted Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/universe Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/multiverse Translation-en_US
Hit http://security.ubuntu.com lucid-security Release
Get:4 http://us.archive.ubuntu.com lucid-updates/restricted Packages [3,252B]
Get:5 http://us.archive.ubuntu.com lucid-updates/main Sources [96.9kB]
Hit http://security.ubuntu.com lucid-security/main Packages
Hit http://security.ubuntu.com lucid-security/restricted Packages
Hit http://security.ubuntu.com lucid-security/main Sources
Hit http://security.ubuntu.com lucid-security/restricted Sources
Hit http://security.ubuntu.com lucid-security/universe Packages
Hit http://security.ubuntu.com lucid-security/universe Sources
Hit http://security.ubuntu.com lucid-security/multiverse Packages
Hit http://security.ubuntu.com lucid-security/multiverse Sources
Get:6 http://us.archive.ubuntu.com lucid-updates/restricted Sources [1,292B]
Get:7 http://us.archive.ubuntu.com lucid-updates/universe Packages [80.1kB]
Get:8 http://us.archive.ubuntu.com lucid-updates/universe Sources [25.4kB]
Get:9 http://us.archive.ubuntu.com lucid-updates/multiverse Packages [3,771B]
Get:10 http://us.archive.ubuntu.com lucid-updates/multiverse Sources [1,499B]
Fetched 528kB in 5s (93.3kB/s)
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
E: Couldn't rebuild package cache
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

sean@ubuntu:~$ sudo aptitude install bcmwl-kernel-source
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#6

The following error:

E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

means that another package manager (Synaptic? Ubuntu Software Center??) was already open at the same time, which prevented aptitude from installing bcmwl-kernel-source

Close ALL open programs and graphical package managers.

Then rerun the following commands:

sudo aptitude update
sudo aptitude install bcmwl-kernel-source

Then reboot and retest wireless using Network Manager.

Revision history for this message
sean (sean-m456) said :
#7

i did it and it continues to say it is disconnected, when in the drop down it displays the connection. It still will not load any web pages. Where is Network Manager? It has the broadcom STA wireless driver. and it says active and currently in use.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#8

See here for info about NetworkManager:

http://en.wikipedia.org/wiki/Networkmanager

It is an icon in the top right corner of your screen.

It is a graphical interface that allows you to manage your wireless connections.

Right-click on the icon to select and configure your wireless connection.

You might need to enable the connection first.

Can you help with this problem?

Provide an answer of your own, or ask sean for more information if necessary.

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