both wired and wireless Internet connection not working on Inspiron 1501

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo aptitude update; sudo aptitude install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'ound|irmware|eth|ath|wl|ipw|b43|witch|ndiswrapper'; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Regards,

Mark

I currently have an ethernet cable connected but the icon at the top of the screen reads 'Networking Disabled'. So I can't connect up at all at the moment.

It's not a problem with my home network because 3 other computers are able to connect.

1. Dell Desktop Computer (Wired Ethernet) - Windows XP Home Edition
2. Dell Laptop (Wireless) - Windows Vista Home Premium
3. Acer Laptop (Wireless) - Windows 7 Home Premium

This laptop is running Windows XP Home Edition alongside Ubuntu 10.04 LTS (I used Wubi).

I had a hunt around on some other sites and it appears that 'Networking Disabled' had happened randomly on boot.

I right-clicked the networking icon and enabled networking. Wired Networking now works and I managed to locate drivers for wireless for that machine.

It works fine now! Thanks for all your help!

You are welcome.