p54pci 0000:03:00.0: Cannot find firmware (isl3886pci) -> UNCLAIMED Wireless Network controller [0280]: Intersil Corporation ISL3890 [Prism GT/Prism Duette]/ISL3886 [Prism Javelin/Prism Xbow] [1260:3890] (rev 01) - driver not enabled because firmware for Netgear wireless PC card WG511 could not be found - using Compaq Armada E500 and Ubuntu 10.04 LTS

Asked by Carl Jensen

Just installed Ubuntu 10.4 on a Qompaq Armada e500. I am trying to get my wireless to work.
I am new to Linux so a lot of the help is Greek or in a language that I can't read. Any help
would be very appreciated

Carl.

Question information

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Ubuntu gnome-nettool Edit question
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Can you please give the output of:

sudo lshw -C network; sudo iwlist scan | head -n 20

Thanks

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#2

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo aptitude update; sudo aptitude install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'ound|irmware|eth|ath|wl|ipw|b43|witch|ndiswrapper'; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Regards,

Mark

Revision history for this message
Carl Jensen (cvj77) said :
#3

lo Interface doesn't support scanning
eth0 Interface doesn't support scanning

Revision history for this message
Carl Jensen (cvj77) said :
#4

Writing extended state information... Done
Hit http://security.ubuntu.com lucid-security Release.gpg
Ign http://security.ubuntu.com/ubuntu/ lucid-security/main Translation-en_US
Hit http://us.archive.ubuntu.com lucid Release.gpg
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/main Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/restricted Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/universe Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/multiverse Translation-en_US
Hit http://security.ubuntu.com lucid-security Release
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/universe Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Translation-en_US
Hit http://us.archive.ubuntu.com lucid-updates Release.gpg
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/universe Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/multiverse Translation-en_US
Hit http://us.archive.ubuntu.com lucid Release
Hit http://us.archive.ubuntu.com lucid-updates Release
Hit http://security.ubuntu.com lucid-security/main Packages
Hit http://us.archive.ubuntu.com lucid/main Packages
Hit http://security.ubuntu.com lucid-security/restricted Packages
Hit http://security.ubuntu.com lucid-security/main Sources
Hit http://security.ubuntu.com lucid-security/restricted Sources
Hit http://us.archive.ubuntu.com lucid/restricted Packages
Hit http://us.archive.ubuntu.com lucid/main Sources
Hit http://us.archive.ubuntu.com lucid/restricted Sources
Hit http://security.ubuntu.com lucid-security/universe Packages
Hit http://security.ubuntu.com lucid-security/universe Sources
Hit http://security.ubuntu.com lucid-security/multiverse Packages
Hit http://security.ubuntu.com lucid-security/multiverse Sources
Hit http://us.archive.ubuntu.com lucid/universe Packages
Hit http://us.archive.ubuntu.com lucid/universe Sources
Hit http://us.archive.ubuntu.com lucid/multiverse Packages
Hit http://us.archive.ubuntu.com lucid/multiverse Sources
Hit http://us.archive.ubuntu.com lucid-updates/main Packages
Hit http://us.archive.ubuntu.com lucid-updates/restricted Packages
Hit http://us.archive.ubuntu.com lucid-updates/main Sources
Hit http://us.archive.ubuntu.com lucid-updates/restricted Sources
Hit http://us.archive.ubuntu.com lucid-updates/universe Packages
Hit http://us.archive.ubuntu.com lucid-updates/universe Sources
Hit http://us.archive.ubuntu.com lucid-updates/multiverse Packages
Hit http://us.archive.ubuntu.com lucid-updates/multiverse Sources
Reading package lists... Done

Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
  hwinfo libhd16{a}
0 packages upgraded, 2 newly installed, 0 to remove and 222 not upgraded.
Need to get 744kB of archives. After unpacking 2,060kB will be used.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com/ubuntu/ lucid/universe libhd16 16.0-2 [698kB]
Get:2 http://us.archive.ubuntu.com/ubuntu/ lucid/universe hwinfo 16.0-2 [46.1kB]
Fetched 744kB in 10s (72.8kB/s)
Selecting previously deselected package libhd16.
(Reading database ... 122758 files and directories currently installed.)
Unpacking libhd16 (from .../libhd16_16.0-2_i386.deb) ...
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_16.0-2_i386.deb) ...
Processing triggers for man-db ...
Setting up libhd16 (16.0-2) ...

Setting up hwinfo (16.0-2) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

  *-network
       description: Ethernet interface
       product: 82557/8/9/0/1 Ethernet Pro 100
       vendor: Intel Corporation
       physical id: 9
       bus info: pci@0000:00:09.0
       logical name: eth0
       version: 09
       serial: 00:d0:59:2f:ac:56
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=e100 driverversion=3.5.24-k2-NAPI duplex=full firmware=N/A ip=192.168.1.204 latency=66 link=yes maxlatency=56 mingnt=8 multicast=yes port=MII speed=100MB/s
       resources: irq:11 memory:41280000-41280fff ioport:3400(size=64) memory:41100000-4111ffff memory:20100000-201fffff(prefetchable)
  *-network UNCLAIMED
       description: Network controller
       product: ISL3890 [Prism GT/Prism Duette]/ISL3886 [Prism Javelin/Prism Xbow]
       vendor: Intersil Corporation
       physical id: 3
       bus info: pci@0000:06:00.0
       version: 01
       width: 32 bits
       clock: 33MHz
       capabilities: pm cap_list
       configuration: latency=64 maxlatency=28 mingnt=10
       resources: memory:1c000000-1c001fff
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04 LTS"
00:00.0 Host bridge [0600]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX Host bridge [8086:7190] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge [8086:7191] (rev 03)
00:04.0 CardBus bridge [0607]: Texas Instruments PCI1225 [104c:ac1c] (rev 01)
00:04.1 CardBus bridge [0607]: Texas Instruments PCI1225 [104c:ac1c] (rev 01)
00:07.0 Bridge [0680]: Intel Corporation 82371AB/EB/MB PIIX4 ISA [8086:7110] (rev 02)
00:07.1 IDE interface [0101]: Intel Corporation 82371AB/EB/MB PIIX4 IDE [8086:7111] (rev 01)
00:07.2 USB Controller [0c03]: Intel Corporation 82371AB/EB/MB PIIX4 USB [8086:7112] (rev 01)
00:07.3 Bridge [0680]: Intel Corporation 82371AB/EB/MB PIIX4 ACPI [8086:7113] (rev 03)
00:08.0 Multimedia audio controller [0401]: ESS Technology ES1978 Maestro 2E [125d:1978] (rev 10)
00:09.0 Ethernet controller [0200]: Intel Corporation 82557/8/9/0/1 Ethernet Pro 100 [8086:1229] (rev 09)
00:09.1 Serial controller [0700]: Agere Systems LT WinModem [11c1:0445]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Rage Mobility P/M AGP 2x [1002:4c4d] (rev 64)
06:00.0 Network controller [0280]: Intersil Corporation ISL3890 [Prism GT/Prism Duette]/ISL3886 [Prism Javelin/Prism Xbow] [1260:3890] (rev 01)
Bus 001 Device 002: ID 04b3:310b IBM Corp. Red Wheel Mouse
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
H/W path Device Class Description
============================================================
                                  system Armada E500
/0 bus 05BC
/0/0 memory 64KiB BIOS
/0/4 processor Pentium III (Coppermine)
/0/4/9 memory 32KiB L1 cache
/0/4/a memory 256KiB L2 cache
/0/1f memory System Memory
/0/1f/0 memory 256MiB DRAM Synchronous
/0/1f/1 memory DRAM Synchronous [empty]
/0/1f/2 memory DRAM Synchronous [empty]
/0/20 memory Flash Memory
/0/20/0 memory 512KiB Chip FLASH Non-volatile
/0/1 memory
/0/2 memory
/0/100 bridge 440BX/ZX/DX - 82443BX/ZX/DX Hos
/0/100/1 bridge 440BX/ZX/DX - 82443BX/ZX/DX AGP
/0/100/1/0 display Rage Mobility P/M AGP 2x
/0/100/4 bridge PCI1225
/0/100/4.1 bridge PCI1225
/0/100/4.1/0 generic -
/0/100/7 bridge 82371AB/EB/MB PIIX4 ISA
/0/100/7.1 scsi0 storage 82371AB/EB/MB PIIX4 IDE
/0/100/7.1/0.0.0 /dev/sda disk 20GB IBM-DJSA-220
/0/100/7.1/0.0.0/1 /dev/sda1 volume 17GiB EXT4 volume
/0/100/7.1/0.0.0/2 /dev/sda2 volume 715MiB Extended partition
/0/100/7.1/0.0.0/2/5 /dev/sda5 volume 715MiB Linux swap / Solaris par
/0/100/7.1/0.1.0 /dev/cdrom disk DVD reader
/0/100/7.2 bus 82371AB/EB/MB PIIX4 USB
/0/100/7.3 bridge 82371AB/EB/MB PIIX4 ACPI
/0/100/8 multimedia ES1978 Maestro 2E
/0/100/9 eth0 network 82557/8/9/0/1 Ethernet Pro 100
/0/100/9.1 communication LT WinModem
/0/3 network ISL3890 [Prism GT/Prism Duette]
/1 power Lithium Ion Battery
Linux carlj-laptop 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 i686 GNU/Linux
[ 0.025422] SMP alternatives: switching to UP code
[ 0.124379] ACPI: ACPI Dock Station Driver: 1 docks/bays found
[ 0.154403] Switching to clocksource tsc
[ 0.187890] pnp: PnP ACPI: found 15 devices
[ 0.226234] pci 0000:00:09.0: Firmware left e100 interrupts enabled; disabling
[ 0.299745] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input1
[ 0.299935] ACPI: Lid Switch [C162]
[ 0.329581] Switching to clocksource acpi_pm
[ 0.481000] hub 1-0:1.0: USB hub found
[ 0.496445] device-mapper: multipath: version 1.1.0 loaded
[ 0.496460] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.508942] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.094999] isapnp: No Plug & Play device found
[ 2.839113] e100: eth0: e100_probe: addr 0x41280000, irq 11, MAC addr 00:d0:59:2f:ac:56
[ 18.738867] lp: driver loaded but no devices found
[ 18.787004] yenta_cardbus 0000:00:04.0: CardBus bridge found [0e11:b121]
[ 19.075579] yenta_cardbus 0000:00:04.1: CardBus bridge found [0e11:b121]
[ 19.233403] found SMC SuperIO Chip (devid=0x0a rev=00 base=0x00e0): FDC37N971
[ 20.813335] Console: switching to colour frame buffer device 80x30
[ 20.911835] p54pci 0000:06:00.0: firmware: requesting isl3886pci
[ 21.030834] p54pci 0000:06:00.0: Cannot find firmware (isl3886pci)
[ 21.031030] p54pci 0000:06:00.0: firmware: requesting isl3886
[ 22.979109] e100 0000:00:09.0: firmware: requesting e100/d101s_ucode.bin
[ 23.048331] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 23.052334] e100: eth0 NIC Link is Up 100 Mbps Full Duplex
[ 23.052717] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 33.416039] eth0: no IPv6 routers present
[ 2709.564620] p54pci 0000:06:00.0: firmware: requesting isl3886pci
[ 2709.880297] p54pci 0000:06:00.0: Cannot find firmware (isl3886pci)
[ 2709.880314] p54pci 0000:06:00.0: firmware: requesting isl3886
lo no wireless extensions.

eth0 no wireless extensions.

/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
19: PCI 09.0: 0200 Ethernet controller
  [Created at pci.318]
  UDI: /org/freedesktop/Hal/devices/pci_8086_1229
  Unique ID: rBUF.Sdgu3RKCCy9
  SysFS ID: /devices/pci0000:00/0000:00:09.0
  SysFS BusID: 0000:00:09.0
  Hardware Class: network
  Model: "Intel EtherExpress PRO/100+ MiniPCI"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x1229 "82557/8/9/0/1 Ethernet Pro 100"
  SubVendor: pci 0x8086 "Intel Corporation"
  SubDevice: pci 0x2204 "EtherExpress PRO/100+ MiniPCI"
  Revision: 0x09
  Driver: "e100"
  Driver Modules: "e100"
  Device File: eth0
  Memory Range: 0x41280000-0x41280fff (rw,non-prefetchable)
  I/O Ports: 0x3400-0x343f (rw)
  Memory Range: 0x41100000-0x4111ffff (rw,non-prefetchable)
  Memory Range: 0x20100000-0x201fffff (ro,prefetchable,disabled)
  IRQ: 11 (77047 events)
  HW Address: 00:d0:59:2f:ac:56
  Link detected: yes
  Module Alias: "pci:v00008086d00001229sv00008086sd00002204bc02sc00i00"
  Driver Info #0:
    Driver Status: e100 is active
    Driver Activation Cmd: "modprobe e100"
  Driver Info #1:
    Driver Status: eepro100 is not active
    Driver Activation Cmd: "modprobe eepro100"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

22: PCI 600.0: 0282 WLAN controller
  [Created at pci.318]
  UDI: /org/freedesktop/Hal/devices/pci_1260_3890
  Unique ID: vTuk.fB4Bfo6aTRD
  Parent ID: +6Nb.+rVhPC2vpUF
  SysFS ID: /devices/pci0000:00/0000:00:04.1/0000:06:00.0
  SysFS BusID: 0000:06:00.0
  Hardware Class: network
  Model: "Netgear WG511 Wireless Adapter"
  Vendor: pci 0x1260 "Intersil Corporation"
  Device: pci 0x3890 "ISL3890 [Prism GT/Prism Duette]/ISL3886 [Prism Javelin/Prism Xbow]"
  SubVendor: pci 0x1385 "Netgear"
  SubDevice: pci 0x4800 "WG511 Wireless Adapter"
  Revision: 0x01
  Features: WLAN
  Memory Range: 0x1c000000-0x1c001fff (rw,non-prefetchable)
  IRQ: 11 (77047 events)
  Module Alias: "pci:v00001260d00003890sv00001385sd00004800bc02sc80i00"
  Driver Info #0:
    Driver Status: prism54 is not active
    Driver Activation Cmd: "modprobe prism54"
  Driver Info #1:
    Driver Status: p54pci is active
    Driver Activation Cmd: "modprobe p54pci"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #13 (CardBus bridge)
 * Reconfiguring network interfaces... Ignoring unknown interface eth0=eth0.
                                                                         [ OK ]
carlj@carlj-laptop:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5
Revision history for this message
Carl Jensen (cvj77) said :
#6

The above link is no help

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#7

it uses ndisgtk + windows driver. You will need to blacklist prism54 so it doesn't try to load.

Revision history for this message
Carl Jensen (cvj77) said :
#8

I received the laptop with no OS and no CDs. I will need to find a Windows driver and install it before I can say the problem is resolved.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#9

Then the link I gave *WAS* a help. as that is EXACTLY what it said to do. What's the point in me getting you guides if you don't read them..........

Go to the netgear site and download the driver, you will need to extract it and get a .sys and a .inf file. ndisgtk will then be used (it's in a redgular install) and you can apply the driver there.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#10

Please see the solution from Chase Douglas at this location:

https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/515424

Run the following commands:

sudo aptitude update

sudo aptitude install linux-firmware-nonfree

Then reboot and retest wireless.

Revision history for this message
Carl Jensen (cvj77) said :
#11

I had to install WG511 Software Release 3.0 on Windows to get the .sys and .inf files.
Transported to laotop on a stick.
I uses ndisgtk + windows driver. I blacklist prism54

WiFi-radar finds networks but never connects.

/var/logs/wifi-radar.log message is Can't find DHCP client I need to fix in preferences.

My wired network has no problem getting and address.

I am not sure where to go and fix the wireless DHCP

Revision history for this message
Carl Jensen (cvj77) said :
#12

WiFi-radar preferences has a DHCP tab.

The entry in that tab is calling for dhcpcd. I don't have that client installed
on my machine, What I have is dhclient and dhclient3. Can someone tell me
the entries I need for Wifi-radar od send me to a place to find then?

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#13

Please take a look at the following solution:

https://answers.launchpad.net/ubuntu/+question/112214

It is the same solution I am providing you on this thread.

I rest my case...

Can you help with this problem?

Provide an answer of your own, or ask Carl Jensen for more information if necessary.

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