[ 2664.980782] usb 1-7: (p54usb) cannot load firmware isl3887usb (-2)! -> Bus 001 Device 005: ID 0baf:0118 U.S. Robotics U5 802.11g wireless USB Adapter not working on Dell Dimension 3000 using Ubuntu 10.04 LTS due to missing firmware

Asked by matt scarbrough

$ sudo aptitude update; sudo aptitude install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'ound|irmware|eth|ath|wl|ipw|b43|witch|ndiswrapper'; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart
[sudo] password for matt:
Writing extended state information... Done
Hit http://security.ubuntu.com lucid-security Release.gpg
Ign http://security.ubuntu.com/ubuntu/ lucid-security/main Translation-en_GB
Hit http://gb.archive.ubuntu.com lucid Release.gpg
Hit http://gb.archive.ubuntu.com/ubuntu/ lucid/main Translation-en_GB
Hit http://gb.archive.ubuntu.com/ubuntu/ lucid/restricted Translation-en_GB
Hit http://gb.archive.ubuntu.com/ubuntu/ lucid/universe Translation-en_GB
Hit http://gb.archive.ubuntu.com/ubuntu/ lucid/multiverse Translation-en_GB
Get:1 http://gb.archive.ubuntu.com lucid-updates Release.gpg [189B]
Ign http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Translation-en_GB
Ign http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/restricted Translation-en_GB
Ign http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/universe Translation-en_GB
Ign http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/multiverse Translation-en_GB
Ign http://security.ubuntu.com/ubuntu/ lucid-security/restricted Translation-en_GB
Ign http://security.ubuntu.com/ubuntu/ lucid-security/universe Translation-en_GB
Ign http://security.ubuntu.com/ubuntu/ lucid-security/multiverse Translation-en_GB
Hit http://security.ubuntu.com lucid-security Release
Hit http://gb.archive.ubuntu.com lucid Release
Get:2 http://gb.archive.ubuntu.com lucid-updates Release [44.7kB]
Hit http://security.ubuntu.com lucid-security/main Packages
Hit http://security.ubuntu.com lucid-security/restricted Packages
Hit http://security.ubuntu.com lucid-security/main Sources
Hit http://security.ubuntu.com lucid-security/restricted Sources
Hit http://security.ubuntu.com lucid-security/universe Packages
Hit http://security.ubuntu.com lucid-security/universe Sources
Hit http://security.ubuntu.com lucid-security/multiverse Packages
Hit http://security.ubuntu.com lucid-security/multiverse Sources
Hit http://gb.archive.ubuntu.com lucid/main Packages
Hit http://gb.archive.ubuntu.com lucid/restricted Packages
Hit http://gb.archive.ubuntu.com lucid/main Sources
Hit http://gb.archive.ubuntu.com lucid/restricted Sources
Hit http://gb.archive.ubuntu.com lucid/universe Packages
Hit http://gb.archive.ubuntu.com lucid/universe Sources
Hit http://gb.archive.ubuntu.com lucid/multiverse Packages
Hit http://gb.archive.ubuntu.com lucid/multiverse Sources
Get:3 http://gb.archive.ubuntu.com lucid-updates/main Packages [252kB]
Get:4 http://gb.archive.ubuntu.com lucid-updates/restricted Packages [3,252B]
Get:5 http://gb.archive.ubuntu.com lucid-updates/main Sources [91.9kB]
Get:6 http://gb.archive.ubuntu.com lucid-updates/restricted Sources [1,292B]
Get:7 http://gb.archive.ubuntu.com lucid-updates/universe Packages [66.4kB]
Get:8 http://gb.archive.ubuntu.com lucid-updates/universe Sources [20.4kB]
Get:9 http://gb.archive.ubuntu.com lucid-updates/multiverse Packages [3,771B]
Get:10 http://gb.archive.ubuntu.com lucid-updates/multiverse Sources [1,499B]
Fetched 486kB in 0s (511kB/s)
Reading package lists... Done

Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initialising package states... Done
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 59 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initialising package states... Done

  *-network
       description: Ethernet interface
       product: 82562EZ 10/100 Ethernet Controller
       vendor: Intel Corporation
       physical id: 8
       bus info: pci@0000:01:08.0
       logical name: eth0
       version: 02
       serial: 00:13:20:49:79:fa
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=e100 driverversion=3.5.24-k2-NAPI duplex=full firmware=N/A ip=192.168.0.102 latency=64 link=yes maxlatency=56 mingnt=8 multicast=yes port=MII speed=100MB/s
       resources: irq:20 memory:feaff000-feafffff ioport:ddc0(size=64)
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04 LTS"
00:00.0 Host bridge [0600]: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface [8086:2570] (rev 02)
00:02.0 VGA compatible controller [0300]: Intel Corporation 82865G Integrated Graphics Controller [8086:2572] (rev 02)
00:06.0 System peripheral [0880]: Intel Corporation 82865G/PE/P Processor to I/O Memory Interface [8086:2576] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 [8086:24d2] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 [8086:24d4] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 [8086:24de] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller [8086:24dd] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev c2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge [8086:24d0] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller [8086:24db] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller [8086:24d3] (rev 02)
00:1f.5 Multimedia audio controller [0401]: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller [8086:24d5] (rev 02)
01:01.0 Modem [0703]: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI [8086:1080] (rev 04)
01:02.0 Multimedia controller [0480]: Philips Semiconductors SAA7130 Video Broadcast Decoder [1131:7130] (rev 01)
01:08.0 Ethernet controller [0200]: Intel Corporation 82562EZ 10/100 Ethernet Controller [8086:1050] (rev 02)
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 413c:2005 Dell Computer Corp. RT7D50 Keyboard
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:08f0 Logitech, Inc. QuickCam Messenger
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 0baf:0118 U.S. Robotics U5 802.11g Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=========================================================
                               system Dimension 3000
/0 bus 0TC667
/0/0 memory 64KiB BIOS
/0/400 processor Intel(R) Pentium(R) 4 CPU 2.80GHz
/0/400/700 memory 8KiB L1 cache
/0/400/701 memory 1MiB L2 cache
/0/1000 memory 768MiB System Memory
/0/1000/0 memory 512MiB DIMM SDRAM Synchronous 266 MHz (3.8 ns)
/0/1000/1 memory 256MiB DIMM SDRAM Synchronous 266 MHz (3.8 ns)
/0/100 bridge 82865G/PE/P DRAM Controller/Host-Hub Interface
/0/100/2 display 82865G Integrated Graphics Controller
/0/100/6 generic 82865G/PE/P Processor to I/O Memory Interface
/0/100/1d bus 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1
/0/100/1d.1 bus 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2
/0/100/1d.3 bus 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4
/0/100/1d.7 bus 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller
/0/100/1e bridge 82801 PCI Bridge
/0/100/1e/1 communication FA82537EP 56K V.92 Data/Fax Modem PCI
/0/100/1e/2 multimedia SAA7130 Video Broadcast Decoder
/0/100/1e/8 eth0 network 82562EZ 10/100 Ethernet Controller
/0/100/1f bridge 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
/0/100/1f.1 scsi0 storage 82801EB/ER (ICH5/ICH5R) IDE Controller
/0/100/1f.1/0 /dev/sda disk 80GB Maxtor 6Y080L0
/0/100/1f.1/0/1 /dev/sda1 volume 73GiB EXT3 volume
/0/100/1f.1/0/2 /dev/sda2 volume 1451MiB Extended partition
/0/100/1f.1/0/2/5 /dev/sda5 volume 1451MiB Linux swap / Solaris partition
/0/100/1f.1/1 /dev/cdrom disk DVD+-RW DVD8701
/0/100/1f.3 bus 82801EB/ER (ICH5/ICH5R) SMBus Controller
/0/100/1f.5 multimedia 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller
Linux matt-desktop 2.6.32-23-generic #37-Ubuntu SMP Fri Jun 11 07:54:58 UTC 2010 i686 GNU/Linux
[ 0.000000] found SMP MP-table at [c00fe710] fe710
[ 0.025301] SMP alternatives: switching to UP code
[ 0.210351] ACPI: No dock devices found.
[ 0.332030] Switching to clocksource tsc
[ 0.358585] pnp: PnP ACPI: found 11 devices
[ 0.396427] pci 0000:01:08.0: Firmware left e100 interrupts enabled; disabling
[ 0.556446] hub 1-0:1.0: USB hub found
[ 0.556961] hub 2-0:1.0: USB hub found
[ 0.557269] hub 3-0:1.0: USB hub found
[ 0.557572] hub 4-0:1.0: USB hub found
[ 0.568298] device-mapper: multipath: version 1.1.0 loaded
[ 0.568304] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.574626] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.092422] isapnp: No Plug & Play device found
[ 1.433348] e100: eth0: e100_probe: addr 0xfeaff000, irq 20, MAC addr 00:13:20:49:79:fa
[ 17.830706] lp: driver loaded but no devices found
[ 17.910648] intel_rng: Firmware space is locked read-only. If you can't or
[ 17.910651] intel_rng: don't want to disable this in firmware setup, and if
[ 18.380866] dell-wmi: No known WMI GUID found
[ 18.779711] saa7130[0]: found at 0000:01:02.0, rev: 1, irq: 17, latency: 64, mmio: 0xfeafdc00
[ 19.007892] usb 1-7: firmware: requesting isl3887usb
[ 19.116726] saa7134 ALSA driver for DMA sound loaded
[ 19.158509] usb 1-7: (p54usb) cannot load firmware isl3887usb (-2)!
[ 19.158561] usb 1-7: firmware: requesting isl3887usb_bare
[ 19.397164] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 19.400163] e100: eth0 NIC Link is Up 100 Mbps Full Duplex
[ 19.400465] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 19.571518] Console: switching to colour frame buffer device 160x64
[ 30.084014] eth0: no IPv6 routers present
[ 147.816309] e100: eth0 NIC Link is Down
[ 259.816140] e100: eth0 NIC Link is Up 100 Mbps Full Duplex
[ 279.305162] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 279.308166] e100: eth0 NIC Link is Up 100 Mbps Full Duplex
[ 279.308531] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 289.752011] eth0: no IPv6 routers present
[ 1196.473157] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 1196.476160] e100: eth0 NIC Link is Up 100 Mbps Full Duplex
[ 1196.476564] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 1206.816015] eth0: no IPv6 routers present
[ 2664.977865] usb 1-7: firmware: requesting isl3887usb
[ 2664.980782] usb 1-7: (p54usb) cannot load firmware isl3887usb (-2)!
[ 2664.980792] usb 1-7: firmware: requesting isl3887usb_bare
lo no wireless extensions.

eth0 no wireless extensions.

/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
24: PCI 108.0: 0200 Ethernet controller
  [Created at pci.318]
  UDI: /org/freedesktop/Hal/devices/pci_8086_1050
  Unique ID: rBUF.Cdgckm4g_x7
  Parent ID: 6NW+.c7JTK_YUBi2
  SysFS ID: /devices/pci0000:00/0000:00:1e.0/0000:01:08.0
  SysFS BusID: 0000:01:08.0
  Hardware Class: network
  Model: "Dell Dimension 3000"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x1050 "82562EZ 10/100 Ethernet Controller"
  SubVendor: pci 0x1028 "Dell"
  SubDevice: pci 0x019d "Dimension 3000"
  Revision: 0x02
  Driver: "e100"
  Driver Modules: "e100"
  Device File: eth0
  Memory Range: 0xfeaff000-0xfeafffff (rw,non-prefetchable)
  I/O Ports: 0xddc0-0xddff (rw)
  IRQ: 20 (17368 events)
  HW Address: 00:13:20:49:79:fa
  Link detected: yes
  Module Alias: "pci:v00008086d00001050sv00001028sd0000019Dbc02sc00i00"
  Driver Info #0:
    Driver Status: e100 is active
    Driver Activation Cmd: "modprobe e100"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #17 (PCI bridge)
 * Reconfiguring network interfaces... Ignoring unknown interface eth0=eth0.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Solved by:
Mark Rijckenberg
Solved:
Last query:
Last reply:
Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said :
#1

I believe your wireless USB adapter is experiencing this bug:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/549383

Please try this solution:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/549383/comments/11

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

possibly:

cd ~/; wget http://daemonizer.de/prism54/prism54-fw/fw-usb/2.13.24.0.lm87.arm; mv ./2.13.24.0.lm87.arm ./isl3887usb; sudo mv ./isl3887usb /lib/firmware

May help too, try the package suggested in the link mark gave first.

Revision history for this message
matt scarbrough (matt-scabs) said :
#3

Thanks Mark Rijckenberg, that solved my question.

Revision history for this message
matt scarbrough (matt-scabs) said :
#4

the linux-firmware-nonfree install fixed it.

Many thanks for your help!