Ubuntu
gnome-nettool package

b43-phy0 ERROR: FOUND UNSUPPORTED PHY (Analog 5, Type 4, Revision 1) -> Wireless Network controller [0280]: Broadcom Corporation BCM4328 802.11a/b/g/n [14e4:4328] (rev 01) not working on dell inspiron e1705 in Ubuntu 10.04 LTS

Asked by jody martin

i just downloaded ubuntu 10.4 to my 3 computers, all of which are dual boot. i can't get my two laptops to connect to my home wireless on ubuntu.

i have a dell inspiron running XP/ubuntu with a dell wireless draft 802.11n WLAN mini card and an asus running window 7/ubuntu with an atheros AR9285 wireless network adapter.

Fn F2 doesn't work.

Most of the FAQs and questions refer to system->admin->network, but this isn't an option in 10.4, though ->network tools is, but i don't see anything that would be helpful.

I take it the cards need the ndiswrapper in order to work, but i don't see the requisite stuff for 10.4, just the stuff for previous versions.

fyi: i'm really new to ubuntu, and i have a wep key on the wireless.

internet works from the ethernet, of course. could've sworn the asus picked up the wireless the first time i took it off the ethernet, but it hasn't worked since. the dell never did. both laptops are still picking up wireless running the windows OS.

thanks for any help you can give me.

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Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#1

Hi,

Please first connect the network card of your Dell Inspiron PC to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your Dell's wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep irmware ; dmesg | grep ipw; dmesg | grep eth; dmesg | grep ath; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Step 4: Please also specify the exact model and make of your Dell Inspiron PC (if known) on this thread

Step 5: Please create a SEPARATE thread for the ASUS issue using this link:

https://answers.launchpad.net/ubuntu/+addquestion

Regards,

Mark

Revision history for this message
jody martin (cignesreflectant) said : 		#2

dell inspiron e1705....

here's the terminal stuff:

jake@ubuntu:~$ sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep irmware ; dmesg | grep ipw; dmesg | grep eth; dmesg | grep ath; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart

[sudo] password for jake:

  *-network
       description: Network controller
       product: BCM4328 802.11a/b/g/n
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0c:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0
       resources: irq:17 memory:efcfc000-efcfffff memory:e0000000-e00fffff(prefetchable)
  *-network
       description: Ethernet interface
       product: BCM4401-B0 100Base-TX
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 02
       serial: 00:18:8b:b3:e7:12
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=b44 driverversion=2.0 duplex=full ip=192.168.1.101 latency=64 link=yes multicast=yes port=twisted pair speed=100MB/s
       resources: irq:17 memory:ef9fe000-ef9fffff
0: dell-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04 LTS"
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Express Root Port [8086:27a1] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 01)
00:1c.3 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 4 [8086:27d6] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH7 Family USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller [8086:27c4] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 01)
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon Mobility X1400 [1002:7145]
03:00.0 Ethernet controller [0200]: Broadcom Corporation BCM4401-B0 100Base-TX [14e4:170c] (rev 02)
03:01.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832]
03:01.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 19)
03:01.2 System peripheral [0880]: Ricoh Co Ltd R5C843 MMC Host Controller [1180:0843] (rev 0a)
03:01.3 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 05)
03:01.4 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev ff)
0c:00.0 Network controller [0280]: Broadcom Corporation BCM4328 802.11a/b/g/n [14e4:4328] (rev 01)
Bus 005 Device 002: ID 046d:c03d Logitech, Inc. M-BT96a Pilot Optical Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 067b:2506 Prolific Technology, Inc.
Bus 001 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
======================================================
                               system MP061
/0 bus 0YD479
/0/0 memory 64KiB BIOS
/0/400 processor Intel(R) Core(TM)2 CPU T7200
/0/400/700 memory 32KiB L1 cache
/0/400/701 memory 4MiB L2 cache
/0/1000 memory 2GiB System Memory
/0/1000/0 memory 1GiB DIMM DDR Synchronous 533 MHz (1.
/0/1000/1 memory 1GiB DIMM DDR Synchronous 533 MHz (1.
/0/100 bridge Mobile 945GM/PM/GMS, 943/940GML and 9
/0/100/1 bridge Mobile 945GM/PM/GMS, 943/940GML and 9
/0/100/1/0 display Radeon Mobility X1400
/0/100/1b multimedia N10/ICH 7 Family High Definition Audi
/0/100/1c bridge N10/ICH 7 Family PCI Express Port 1
/0/100/1c.1 bridge N10/ICH 7 Family PCI Express Port 2
/0/100/1c.1/0 network BCM4328 802.11a/b/g/n
/0/100/1c.3 bridge N10/ICH 7 Family PCI Express Port 4
/0/100/1d bus N10/ICH7 Family USB UHCI Controller #
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Controller
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/0 eth0 network BCM4401-B0 100Base-TX
/0/100/1e/1 bus R5C832 IEEE 1394 Controller
/0/100/1e/1.1 generic R5C822 SD/SDIO/MMC/MS/MSPro Host Adap
/0/100/1e/1.2 generic R5C592 Memory Stick Bus Host Adapter
/0/100/1e/1.3 generic xD-Picture Card Controller
/0/100/1e/1.4 generic Illegal Vendor ID
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Bridg
/0/100/1f.2 scsi0 storage 82801GBM/GHM (ICH7 Family) SATA IDE C
/0/100/1f.2/0 /dev/sda disk 120GB SAMSUNG HM120JI
/0/100/1f.2/0/1 /dev/sda1 volume 86MiB Windows FAT volume
/0/100/1f.2/0/2 /dev/sda2 volume 105GiB Windows NTFS volume
/0/100/1f.2/0/3 /dev/sda3 volume 2047MiB Extended partition
/0/100/1f.2/0/3/5 /dev/sda5 volume 2047MiB
/0/100/1f.2/0/4 /dev/sda4 volume 4753MiB Windows FAT volume
/0/100/1f.2/1 /dev/cdrom disk DVD+-RW SDVD8820
/0/100/1f.3 bus N10/ICH 7 Family SMBus Controller
/0/1 scsi2 storage
/0/1/0.0.0 /dev/sdb disk 160GB 1A
/0/1/0.0.0/1 /dev/sdb1 volume 149GiB Windows NTFS volume
/1 power DELL C54476B
Linux ubuntu 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:09:38 UTC 2010 x86_64 GNU/Linux
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 0.365834] ACPI: No dock devices found.
[ 0.433910] pnp: PnP ACPI: found 12 devices
[ 0.502052] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 0.520201] hub 1-0:1.0: USB hub found
[ 0.520573] hub 2-0:1.0: USB hub found
[ 0.520842] hub 3-0:1.0: USB hub found
[ 0.521117] hub 4-0:1.0: USB hub found
[ 0.521379] hub 5-0:1.0: USB hub found
[ 0.524763] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.527456] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.970107] ssb: Sonics Silicon Backplane found on PCI device 0000:0c:00.0
[ 0.996382] hub 1-1:1.0: USB hub found
[ 1.110089] ssb: Sonics Silicon Backplane found on PCI device 0000:03:00.0
[ 1.269199] usb-storage: device found at 3
[ 22.295068] lp: driver loaded but no devices found
[ 22.551643] ricoh-mmc: Ricoh MMC controller found at 0000:03:01.2 [1180:0843] (rev 1)
[ 22.564257] sdhci-pci 0000:03:01.1: SDHCI controller found [1180:0822] (rev 19)
[ 22.669710] b43-phy0: Broadcom 4321 WLAN found (core revision 11)
[ 22.993679] input: HDA Intel Mic at Ext Right Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
[ 22.993912] input: HDA Intel HP Out at Ext Right Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 22.678790] platform radeon_cp.0: firmware: requesting radeon/R520_cp.bin
[ 22.760295] Broadcom 43xx driver loaded [ Features: PL, Firmware-ID: FW13 ]
[ 1.150718] eth0: Broadcom 44xx/47xx 10/100BaseT Ethernet 00:18:8b:b3:e7:12
[ 24.903372] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 28.040275] b44: eth0: Link is up at 100 Mbps, full duplex.
[ 28.040281] b44: eth0: Flow control is off for TX and off for RX.
[ 28.040694] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 38.060094] eth0: no IPv6 routers present
[ 0.524759] device-mapper: multipath: version 1.1.0 loaded
[ 0.524763] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.841546] b43-pci-bridge 0000:0c:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 0.841558] b43-pci-bridge 0000:0c:00.0: setting latency timer to 64
[ 22.669710] b43-phy0: Broadcom 4321 WLAN found (core revision 11)
[ 22.760049] b43-phy0 ERROR: FOUND UNSUPPORTED PHY (Analog 5, Type 4, Revision 1)
[ 22.760262] b43: probe of ssb0:0 failed with error -95
[ 0.400034] Switching to clocksource hpet
[ 0.458679] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
[ 0.459104] ACPI: Lid Switch [LID]
[ 23.586769] Console: switching to colour frame buffer device 240x75
lo no wireless extensions.

eth0 no wireless extensions.

/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
sudo: hwinfo: command not found
 * Reconfiguring network interfaces... Ignoring unknown interface eth0=eth0.
                                                                         [ OK ]

jake@ubuntu:~$

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

Hi,

You need to install the following Broadcom driver package using aptitude or Synaptic package manager: bcmwl-kernel-source

This will of course require a working wirED Internet connection in Ubuntu. (wired, not wireless)

For example: using the Terminal, you need to run the following commands to install bcmwl-kernel-source:

sudo aptitude update
sudo aptitude install bcmwl-kernel-source

Then reboot and retest wireless using Network Manager.

A similar explanation can be found at the end of this thread:

https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/89142

If you still encounter wireless issues after installing bcmwl-kernel-source , please try the workaround procedure here:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/538617

Regards,

Mark

Revision history for this message
jody martin (cignesreflectant) said : 		#4

Mark,

Installed the broadcom driver package using the following commands in terminal:

sudo aptitude update
sudo aptitude install bcmwl-kernel-source

Rebooted and the Inspiron is now picking up the wireless. However, the icon still has the red exclamation point warning notification, but everything else appears to work just fine.

I did install the recommended updates that the update manager just asked me to do before I did the broadcom drivers (I just installed ubuntu a few days ago, and I just got prompted to install updates on all of them today). However, apparently there was a issue with "grub," though I don't see any other issues so far.

The ASUS got itself sorted out once I plugged in the LAN cable, and has since been working normally. It's installing updates right now and I just got the same "continue without installing grub?" query. Otherwise, perfecto.

Thanks for your extremely prompt help!