b43-phy0 ERROR: Firmware file "b43-open/ucode5.fw" not found -> Wireless Network controller [0280]: Broadcom Corporation BCM4312 802.11a/b/g [14e4:4312] (rev 01) not working on HP Compaq nx 6325 in Ubuntu 10.04 LTS
I am using a HP PC, I removed windows XP and installed Ubuntu 10.04 lucid lynx. I can use the cable connection form the router with no problems but cannot connect to wireless. The router is a Belkin F6D4230-4 which works fine with the other windows PCs in the house. I have done Applications Terminal etc which tells me the router is disconnected, the advice is to check router is switched on - which it is. I'm not very computer literate so gentle please folks - thanks
Question information
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- Status:
- Solved
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- Solved by:
- Mark Rijckenberg
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Revision history for this message
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#1 |
Hi,
Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1: Open Terminal from "Applications-
Step 2: Please copy-paste the following command from the https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Step 4: Please also specify the exact model and make of your PC (if known) on this thread
Regards,
Mark
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Revision history for this message
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#2 |
Thanks Mark
Hopefully what you requested is below
The PC is a HP Compaq nx 6325
Thanks again
Rob
*-network
description: Network controller
product: BCM4312 802.11a/b/g
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:30:00.0
version: 01
width: 32 bits
clock: 33MHz
resources: irq:18 memory:
*-network
description: Ethernet interface
product: NetXtreme BCM5788 Gigabit Ethernet
vendor: Broadcom Corporation
physical id: 1
bus info: pci@0000:02:01.0
logical name: eth0
version: 03
serial: 00:17:08:3f:d7:b5
size: 100MB/s
capacity: 1GB/s
width: 32 bits
clock: 66MHz
resources: irq:23 memory:
*-network DISABLED
description: Wireless interface
physical id: 1
logical name: wlan0
serial: 00:14:a5:fd:7c:93
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: ATI Technologies Inc RS480 Host Bridge [1002:5950] (rev 10)
00:01.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a3f]
00:04.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a36]
00:05.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a37]
00:06.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a38]
00:12.0 IDE interface [0101]: ATI Technologies Inc IXP SB400 Serial ATA Controller [1002:4379] (rev 80)
00:13.0 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB Host Controller [1002:4374] (rev 80)
00:13.1 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB Host Controller [1002:4375] (rev 80)
00:13.2 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB2 Host Controller [1002:4373] (rev 80)
00:14.0 SMBus [0c05]: ATI Technologies Inc IXP SB400 SMBus Controller [1002:4372] (rev 82)
00:14.1 IDE interface [0101]: ATI Technologies Inc IXP SB400 IDE Controller [1002:4376] (rev 80)
00:14.2 Audio device [0403]: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller [1002:437b] (rev 01)
00:14.3 ISA bridge [0601]: ATI Technologies Inc IXP SB400 PCI-ISA Bridge [1002:4377] (rev 80)
00:14.4 PCI bridge [0604]: ATI Technologies Inc IXP SB400 PCI-PCI Bridge [1002:4371] (rev 80)
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS482 [Radeon Xpress 200M] [1002:5975]
02:01.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5788 Gigabit Ethernet [14e4:169c] (rev 03)
02:04.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
02:04.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller [104c:803a]
02:04.2 Mass storage controller [0180]: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [104c:803b]
02:04.3 SD Host controller [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller [104c:803c]
30:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11a/b/g [14e4:4312] (rev 01)
Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus 30B0
/0/0 memory 128KiB BIOS
/0/4 processor Mobile AMD Sempron(tm) Processor 35
/0/4/5 memory 128KiB L1 cache
/0/4/6 memory 512KiB L2 cache
/0/a memory 512MiB System Memory
/0/a/0 memory 512MiB SODIMM DDR2 Synchronous 667
/0/a/1 memory SODIMM DDR2 Synchronous [empty]
/0/100 bridge RS480 Host Bridge
/0/100/1 bridge RS480 PCI Bridge
/0/100/1/5 display RS482 [Radeon Xpress 200M]
/0/100/4 bridge RS480 PCI Bridge
/0/100/5 bridge RS480 PCI Bridge
/0/100/6 bridge RS480 PCI Bridge
/0/100/6/0 network BCM4312 802.11a/b/g
/0/100/12 scsi2 storage IXP SB400 Serial ATA Controller
/0/100/12/0.0.0 /dev/sda disk 60GB FUJITSU MHV2060B
/0/100/12/0.0.0/1 /dev/sda1 volume 54GiB EXT4 volume
/0/100/12/0.0.0/2 /dev/sda2 volume 1269MiB Extended partition
/0/100/12/0.0.0/2/5 /dev/sda5 volume 1269MiB Linux swap / Solaris partit
/0/100/13 bus IXP SB400 USB Host Controller
/0/100/13.1 bus IXP SB400 USB Host Controller
/0/100/13.2 bus IXP SB400 USB2 Host Controller
/0/100/14 bus IXP SB400 SMBus Controller
/0/100/14.1 scsi0 storage IXP SB400 IDE Controller
/0/100/14.1/0.0.0 /dev/cdrom disk DVDRAM GSA-T10N
/0/100/14.2 multimedia IXP SB4x0 High Definition Audio Con
/0/100/14.3 bridge IXP SB400 PCI-ISA Bridge
/0/100/14.4 bridge IXP SB400 PCI-PCI Bridge
/0/100/14.4/1 eth0 network NetXtreme BCM5788 Gigabit Ethernet
/0/100/14.4/4 bridge PCIxx12 Cardbus Controller
/0/100/14.4/4.1 bus PCIxx12 OHCI Compliant IEEE 1394 Ho
/0/100/14.4/4.2 storage 5-in-1 Multimedia Card Reader (SD/M
/0/100/14.4/4.3 generic PCIxx12 SDA Standard Compliant SD H
/0/101 bridge K8 [Athlon64/Opteron] HyperTranspor
/0/102 bridge K8 [Athlon64/Opteron] Address Map
/0/103 bridge K8 [Athlon64/Opteron] DRAM Controll
/0/104 bridge K8 [Athlon64/Opteron] Miscellaneous
/1 wlan0 network Wireless interface
Linux rl-laptop 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 i686 GNU/Linux
[ 0.131478] ACPI: No dock devices found.
[ 0.171155] pnp: PnP ACPI: found 13 devices
[ 0.347654] hub 1-0:1.0: USB hub found
[ 0.448329] hub 2-0:1.0: USB hub found
[ 0.540217] hub 3-0:1.0: USB hub found
[ 0.548358] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.553089] powernow-k8: Found 1 Mobile AMD Sempron(tm) Processor 3500+ processors (1 cpu cores) (version 2.20.00)
[ 0.553917] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.870865] isapnp: No Plug & Play device found
[ 1.288118] ssb: Sonics Silicon Backplane found on PCI device 0000:30:00.0
[ 12.843895] lp: driver loaded but no devices found
[ 13.460762] tpm_inf_pnp 00:03: Found C200 with ID IFX0102
[ 13.460821] tpm_inf_pnp 00:03: TPM found: config base 0x520, data base 0x530, chip version 0x000b, vendor id 0x15d1 (Infineon), product id 0x000b (SLB 9635 TT 1.2)
[ 13.524753] sdhci-pci 0000:02:04.3: SDHCI controller found [104c:803c] (rev 0)
[ 13.703516] yenta_cardbus 0000:02:04.0: CardBus bridge found [103c:30b0]
[ 13.747878] b43-phy0: Broadcom 4311 WLAN found (core revision 10)
[ 14.261185] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 14.261266] b43-phy0 ERROR: Firmware file "b43-open/
[ 15.161377] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 15.161383] b43-phy0 ERROR: Firmware file "b43-open/
[ 53.209147] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 53.209153] b43-phy0 ERROR: Firmware file "b43-open/
[ 2071.768471] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2071.768477] b43-phy0 ERROR: Firmware file "b43-open/
[ 2204.012378] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2204.012383] b43-phy0 ERROR: Firmware file "b43-open/
[ 2204.497017] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2204.497023] b43-phy0 ERROR: Firmware file "b43-open/
[ 8883.379233] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 8883.379239] b43-phy0 ERROR: Firmware file "b43-open/
[ 0.120639] [Firmware Bug]: ACPI: ACPI brightness control misses _BQC function
[ 13.202226] [Firmware Bug]: ACPI: ACPI brightness control misses _BQC function
[ 13.202310] [Firmware Bug]: _BCQ is used instead of _BQC
[ 13.919372] platform radeon_cp.0: firmware: requesting radeon/R300_cp.bin
[ 13.925111] Broadcom 43xx driver loaded [ Features: PL, Firmware-ID: FW13 ]
[ 14.247109] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 14.251512] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 14.261185] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 14.261266] b43-phy0 ERROR: Firmware file "b43-open/
[ 14.261339] b43-phy0 ERROR: You must go to http://
[ 14.263830] tg3 0000:02:01.0: firmware: requesting tigon/tg3_tso5.bin
[ 15.148079] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 15.151085] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 15.161377] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 15.161383] b43-phy0 ERROR: Firmware file "b43-open/
[ 15.161387] b43-phy0 ERROR: You must go to http://
[ 53.180077] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 53.192869] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 53.209147] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 53.209153] b43-phy0 ERROR: Firmware file "b43-open/
[ 53.209157] b43-phy0 ERROR: You must go to http://
[ 2071.624050] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 2071.763746] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 2071.768471] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2071.768477] b43-phy0 ERROR: Firmware file "b43-open/
[ 2071.768481] b43-phy0 ERROR: You must go to http://
[ 2203.936052] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 2204.004843] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 2204.012378] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2204.012383] b43-phy0 ERROR: Firmware file "b43-open/
[ 2204.012387] b43-phy0 ERROR: You must go to http://
[ 2204.484054] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 2204.490433] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 2204.497017] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2204.497023] b43-phy0 ERROR: Firmware file "b43-open/
[ 2204.497027] b43-phy0 ERROR: You must go to http://
[ 8883.280061] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 8883.372537] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 8883.379233] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 8883.379239] b43-phy0 ERROR: Firmware file "b43-open/
[ 8883.379243] b43-phy0 ERROR: You must go to http://
[ 0.100001] HP Compaq Laptop series board detected. Selecting BIOS-method for reboots.
[ 1.258336] eth0: Tigon3 [partno(
[ 1.258341] eth0: attached PHY is 5705 (10/100/1000Base-T Ethernet) (WireSpeed[0])
[ 1.258345] eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] TSOcap[1]
[ 1.258347] eth0: dma_rwctrl[
[ 15.099527] ADDRCONF(
[ 16.246545] tg3: eth0: Link is up at 100 Mbps, full duplex.
[ 16.246550] tg3: eth0: Flow control is on for TX and on for RX.
[ 16.246599] ADDRCONF(
[ 26.260021] eth0: no IPv6 routers present
[ 0.548355] device-mapper: multipath: version 1.1.0 loaded
[ 0.548358] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 1.203939] b43-pci-bridge 0000:30:00.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18
[ 1.203948] b43-pci-bridge 0000:30:00.0: setting latency timer to 64
[ 13.747878] b43-phy0: Broadcom 4311 WLAN found (core revision 10)
[ 13.924993] Registered led device: b43-phy0::tx
[ 13.925010] Registered led device: b43-phy0::rx
[ 13.925029] Registered led device: b43-phy0::radio
[ 14.247109] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 14.251512] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 14.261185] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 14.261266] b43-phy0 ERROR: Firmware file "b43-open/
[ 14.261339] b43-phy0 ERROR: You must go to http://
[ 15.148079] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 15.151085] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 15.161377] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 15.161383] b43-phy0 ERROR: Firmware file "b43-open/
[ 15.161387] b43-phy0 ERROR: You must go to http://
[ 53.180077] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 53.192869] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 53.209147] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 53.209153] b43-phy0 ERROR: Firmware file "b43-open/
[ 53.209157] b43-phy0 ERROR: You must go to http://
[ 2071.624050] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 2071.763746] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 2071.768471] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2071.768477] b43-phy0 ERROR: Firmware file "b43-open/
[ 2071.768481] b43-phy0 ERROR: You must go to http://
[ 2203.936052] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 2204.004843] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 2204.012378] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2204.012383] b43-phy0 ERROR: Firmware file "b43-open/
[ 2204.012387] b43-phy0 ERROR: You must go to http://
[ 2204.484054] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 2204.490433] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 2204.497017] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 2204.497023] b43-phy0 ERROR: Firmware file "b43-open/
[ 2204.497027] b43-phy0 ERROR: You must go to http://
[ 8883.280061] b43 ssb0:0: firmware: requesting b43/ucode5.fw
[ 8883.372537] b43 ssb0:0: firmware: requesting b43-open/ucode5.fw
[ 8883.379233] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 8883.379239] b43-phy0 ERROR: Firmware file "b43-open/
[ 8883.379243] b43-phy0 ERROR: You must go to http://
[ 0.024691] SMP alternatives: switching to UP code
[ 0.205974] Switching to clocksource acpi_pm
[ 0.241948] input: Lid Switch as /devices/
[ 0.242028] ACPI: Lid Switch [C25B]
[ 14.856234] Console: switching to colour frame buffer device 128x48
[ 8762.632498] Switch to broadcast mode on CPU0
lo no wireless extensions.
eth0 no wireless extensions.
wlan0 IEEE 802.11bg ESSID:off/any
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
/etc/modprobe.
/etc/modprobe.
sudo: hwinfo: command not found
* Reconfiguring network interfaces... Ignoring unknown interface eth0=eth0.
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Revision history for this message
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#3 |
Hi,
The error "b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found" should mean that b43-fwcutter is not installed yet on your pc. And that means that the Broadcom firmware for your wireless card is not loaded or installed yet.
Please proceed with running the following Terminal commands:
sudo aptitude update
sudo aptitude install b43-fwcutter
b43-fwcutter exists in the Ubuntu repositories, but you will need a working wired Internet connection in Ubuntu in order to locate it and install it.
The only way to do that - in your case - is to connect the pc to the wireless router using a LAN cable, instead of using wireless.
Regards,
Mark
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Revision history for this message
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#4 |
Thanks Mark
No idea what happened or what you did but it worked, wireless up and running
Thanks again
Rob
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Revision history for this message
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#5 |
Thanks Mark Rijckenberg, that solved my question.
