"Laptop crashed while installing update" package gnome-menus 3.13.3-11ubuntu1.1 failed to install/upgrade: triggers looping, abandoned

Asked by Daniel Scholz on 2018-09-03

My laptop crashed while installing updates and now my desktop screen looks different
and the sidebar is gone. I can run stuff on my desktop but only by right clicking and when I
exit one of the programs it just crashes and freezes my system.

I've gone into safe boot mode but don't really know what to run. I got into the
root menu and tried running dpkg but it says "failed to fetch" and then starts
"restoring original system state".

Nothing seems to help out. I'm desperate here I don't want to do a fresh install and lose everything.

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-11ubuntu1.1
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
Uname: Linux 4.15.0-33-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
Date: Mon Sep 3 13:06:18 2018
Dependencies:

ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-01-17 (229 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt 1.2.27
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-11ubuntu1.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-menus Edit question
Assignee:
No assignee Edit question
Solved by:
Daniel Scholz
Solved:
2018-09-04
Last query:
2018-09-04
Last reply:
2018-09-04
Daniel Scholz (bumper21) said : #1

Why will you lose everything? You have your important data backed up....right?

Daniel Scholz (bumper21) said : #3

I actually got it figured out, your snarky response did it, brilliant! 😒
Had my stuff backed up
but didn't have a recovery disk.

I followed the steps found here (https://www.techbrown.com/fix-broken-packages-ubuntu-18-04.shtml#close) to fix my issue.

Gonna close this Q.