Sound not working for Gateway E-100M

Asked by bqp1167

Can't get sound to work on the laptop. Just installed Ubuntu today for the first time making the switch. here's the output of some commonly asked commands on the board.

administrator@ubuntu:~$ sudo lspci
Password:
00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS/940GML and 945GT Expr
ess Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS/940GML Exp
ress Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/940GML Express In
tegrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Aud
io Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (r
ev 02)
00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (r
ev 02)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #1 (rev
02)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #2 (rev
02)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Control ler (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (re v 02)
00:1f.2 SATA controller: Intel Corporation 82801GBM/GHM (ICH7 Family) Serial ATA Storage Controller AHCI (rev 02)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)
02:00.0 Ethernet controller: Intel Corporation 82573L Gigabit Ethernet Controlle r
03:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG Network Conne ction (rev 02)
04:07.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
04:07.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
04:07.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
04:07.3 Generic system peripheral [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller
administrator@ubuntu:~$ amixer scontrols
Simple mixer control 'Master',0
Simple mixer control 'PCM',0
Simple mixer control 'IEC958',0
Simple mixer control 'Capture',0
Simple mixer control 'Capture Mux',0
Simple mixer control 'Caller ID',0
Simple mixer control 'Input Source',0
Simple mixer control 'Off-hook',0
administrator@ubuntu:~$ amixer sget 'Master'
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [on]
  Front Right: Playback 31 [100%] [0.00dB] [on]
administrator@ubuntu:~$ amixer sget 'PCM'
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
administrator@ubuntu:~$

Also, laptop native resolution is supposed to be 1280x800, but all I am getting is 1024x768 as the highest option. How would I get the native to be active?

Thanks a lot

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Alan Pope 🍺🐧🐱 🦄 (popey) said :
#1

install xserver-xorg-video-intel to fix the video resolution problem. I have the same chipset on my laptop and you need to install that driver to allow x to set the resolution correctly. Once done open a terminal and run this:-

sudo dpkg-reconfigure xserver-xorg

And follow the prompts - using "i810" as the driver.

I also have the exact same audio card as you.

What version of Ubuntu are you using? I am using Ubuntu Feisty 7.04.

Revision history for this message
bqp1167 (fmaldonado) said :
#2

Same flavor as the one I am using Fiest 7.04

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bqp1167 (fmaldonado) said :
#3

And thank you for the rez tip, worked like a charm

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bqp1167 (fmaldonado) said :
#4

Thanks Alan Pope, that solved my question.

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bqp1167 (fmaldonado) said :
#5

Still having a sound problem in both gnome and kde

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bqp1167 (fmaldonado) said :
#6

Card is an HDA Intel
Chip is Sigmatel STAC92xx
Everything is on annnd unmuted, however the dB gain on the master is 0.00. WHen lowering the volume it goes into negative, is this normal?
I love kubuntu and wanna stick with it, but this sound thing is a make or break deal. Please, don't make me go back to XP

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Cesare Tirabassi (norsetto) said :
#7

Try adding this line in /etc/modprobe.d/options:

options snd-hda-intel model=ref

and reboot.
You can also try with 3stack and 5stack (use 5 if you have an spdif jack).

Revision history for this message
captainren (captainren) said :
#8

Hi, I have the very same laptop and the very same problem. Tried everything you have suggested above, both with model=ref and model=3stack.

Also tried everything suggested in this post: https://answers.launchpad.net/ubuntu/+question/5671

NOTHING helped, no sound. Any other ways to make the driver work? Thanks.

Revision history for this message
captainren (captainren) said :
#9

Hi, I have the very same laptop and the very same problem. Tried everything you have suggested above, both with model=ref and model=3stack.

Also tried everything suggested in this post: https://answers.launchpad.net/ubuntu/+question/5671

NOTHING helped, no sound. Any other ways to make the driver work? Thanks.

Revision history for this message
bqp1167 (fmaldonado) said :
#10

Still nothing. Anyone else have this laptop?

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Cesare Tirabassi (norsetto) said :
#11
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bqp1167 (fmaldonado) said :
#12

Been there, done that. Compiled my own drivers, and tried every configuration option in the alsa-base file, hence my need to ask if anyone else has my particular laptop, and if so, did they get their sound working on it?

Revision history for this message
bqp1167 (fmaldonado) said :
#13

Just finally finished slogging through all the alsa bugtrack reports - seems the INtel HDA/Sigmatel 9200 on this particualr laptop has some pretty bizzare/obscure pinouts. Looks like I'll have to wait a few more months till they patch it. Thank you everyone for helping me out. https://bugtrack.alsa-project.org/alsa-bug/view.php?id=2469

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Launchpad Janitor (janitor) said :
#14

This question was expired because it remained in the 'Open' state without activity for the last 15 days.