cannot upload video clips from Samsung Camcorder

Asked by Elizabeth Jane Talbot

Video clips from my Samsung Video Camcorder won't upload onto my computer.

I have successfully uploaded photos using the USB lead supplied with the camcorder but my computer won't recognize any video clips.

What extra software do I need to get them uploaded?

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English Edit question
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Ubuntu gnome-media Edit question
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actionparsnip (andrew-woodhead666) said :
#1

Can you have the device connected and run:

sudo fdisk -l; mount; lsusb; uname -a; lsb_release -a

Thanks

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Belenos (belenos) said :
#2

It may be a stupid question, but are you using Nautilus to import photos and videos from the camera or other software, like Shotwell?

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