Ubuntu
gnome-media package

Cannot play videos or hear any sound

Asked by Adrian Horsley

I am a complete novice and have only had ubuntu downloaded for a couple of weeks. When I click on news videos or try to play music there is no response at all but things work on windows operating system. I have looked at some previous answers and most of them I don't understand. I think that maybe I need to download some more software but not sure which or where to go to download. Thanks for any help.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-media Edit question
Assignee:
No assignee Edit question
Solved by:
marcus aurelius
Solved:
Last query:
Last reply:
Revision history for this message
Best marcus aurelius (adbiz) said : 		#1

Hi,

Press ALT+CTL+T to get into terminal. Then cut and paste each of the sections (between the blank lines) into the terminal and press enter. Type your password when requested. You password won't show on the screen, so don't be alarmed.

sudo apt-get install ubuntu-restricted-extras

sudo wget --output-document=/etc/apt/sources.list.d/medibuntu.list http://www.medibuntu.org/sources.list.d/$(lsb_release -cs).list && sudo apt-get --quiet update && sudo apt-get --yes --quiet --allow-unauthenticated install medibuntu-keyring && sudo apt-get --quiet update

sudo apt-get install w32codecs libdvdcss2

sudo apt-get install libdvdread4; sudo /usr/share/doc/libdvdread4/install-css.sh

Revision history for this message
marcus aurelius (adbiz) said : 		#2

if this doesn't work, please provide specifics on

1. which program you're using
2. what you're expecting to happen
3. what actually happens

and we can help you further in tweaking your system to make it work.

Revision history for this message
Adrian Horsley (zirgut8) said : 		#3

Hi, Thanks marcus aurelius,
I think i followed your instructions correctly and now videos are playing. So that is progress but I still have no sound. When you say which programme am I using exactly what do you mean.? I am not sure exactly which version of ubuntu I have. How do I find that out? I did say total novice!

Revision history for this message
Adrian Horsley (zirgut8) said : 		#4

Hi again,
Just discovered that the sound had stopped working on Windows as well and after jiggling around with the wiring got it working again and lo and behold is also working on ubuntu. Joy upon joy. Much gratitude and blessings on you m.a.

Revision history for this message
Adrian Horsley (zirgut8) said : 		#5

Thanks marcus aurelius, that solved my question.