upgraded to ubuntu 10 now can't play dvd and doesn't recognize my mp3 player

Asked by Katherine Barger on 2010-11-08

I upgraded to ubuntu 10 and now can't play a movie from dvd. it doesn't even show it in places. Same with mp3 player. It doesn't recognize anything I put in now. Screen saver won't work at all. doesn't even show it in applications. I did system test, it said sending results to launchpad, but I don't know what to do next. I saved the report in my documents in case it didn't send. I use to be able to do all of this until upgrade. please help, my pc is my lifeline and I have been cut off from it for about 3 months now. All I can do is the basics, email, internet, etc. I want to be able to watch a movie. I want to be able to download songs to my mp3 player and I really miss my screen saver.

Thank you,
Kathy Barger

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-media Edit question
Assignee:
No assignee Edit question
Solved by:
Katherine Barger
Solved:
2010-12-05
Last query:
2010-12-05
Last reply:
2010-11-18

This question was reopened

peter b (b1pete) said : #1

sudo apt-get install ubuntu-restricted-extras

in addition to above for playing encrypted DVD see

https://help.ubuntu.com/community/RestrictedFormats/PlayingDVDs

peter b (b1pete) said : #2

on desktop upper panel to the left of Applications - right click on ubuntu logo icon --> Edit Menus

on the Main Menu opened window go to System --> Preferences and check mark Screensaver entry.

did it help ?

Katherine Barger (kthrnbrgr1) said : #3

No  applications/ system/places are all gone now  can't even find them anymore.  No start/quit nothing anymore

--- On Sun, 11/7/10, peter b <email address hidden> wrote:

From: peter b <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't play dvd and doesn't recognize my mp3 player
To: <email address hidden>
Date: Sunday, November 7, 2010, 11:29 PM

Your question #133083 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/133083

peter b proposed the following answer:
on desktop upper panel to the left of Applications - right click on
ubuntu logo icon --> Edit Menus

on the Main Menu opened window go to System --> Preferences and check
mark Screensaver entry.

did it help ?

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/133083/+confirm?answer_id=1

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/133083

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Katherine Barger (kthrnbrgr1) said : #4

The panel is gone I can right click on desktop and get applications but there is no administration or places or start or quit anymore. I can't even find how to reboot now.
------Original Message------
From: peter b
Sender: <email address hidden>
To: Me
ReplyTo: <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't play dvd anddoesn't recognize my mp3 player
Sent: Nov 7, 2010 11:29 PM

Your question #133083 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/133083

peter b proposed the following answer:
on desktop upper panel to the left of Applications - right click on
ubuntu logo icon --> Edit Menus

on the Main Menu opened window go to System --> Preferences and check
mark Screensaver entry.

did it help ?

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/133083/+confirm?answer_id=1

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/133083

You received this question notification because you are a direct
subscriber of the question.

Sent from my Verizon Wireless BlackBerry

Katherine Barger (kthrnbrgr1) said : #6

No change.  It said no such file or directory.  I really appreciate you trying to help me.  I lost the panel a couple of days ago when I went to update manager and said yes to install updates, it rebooted after updates and panel was gone.

--- On Tue, 11/9/10, peter b <email address hidden> wrote:

From: peter b <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't play dvd anddoesn't recognize my mp3 player
To: <email address hidden>
Date: Tuesday, November 9, 2010, 11:29 AM

Your question #133083 on gnome-media in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

    Status: Open => Answered

peter b proposed the following answer:
try

http://www.watchingthenet.com/restore-panels-in-ubuntu-back-to-their-
default-settings.html

does it work now/can you see it now  ?

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083/+confirm?answer_id=4

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

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peter b (b1pete) said : #7

ok, let's try it together; pls enter the commands as follows, in order shown below

press Alt-F2 on your keyboard and type the command

gnome-terminal

press Run - the terminal window opens; enter - copy/paste - the commands below ; after each one press enter

gconftool --recursive-unset /apps/panel

rm -rf ~/.gconf/apps/panel

pkill gnome-panel

that is all - you should see the panel. recap of above - there are 4 commands AND 2 actions Alt-F2 and Run. tell me pls how it went.

peter b (b1pete) said : #8

Katherine, pls copy/paste the commands - that removes any possibility of errors in typing them; pls notice the white spaces, the 2 dashes before recursive, the ~ /. (tilde slash dot before gconf) etc; linux requires utmost care and precision among others in entering and carrying out commands - the command line interface - CLI - is a v v sharp tool.

Katherine Barger (kthrnbrgr1) said : #9

I copied and pasted each command and hit enter after one. In terminal it just had a flashing cursor in the next line, like it was waiting for another command. Still no panel.

peter b (b1pete) said : #10

it is something that normally works with no problems; in your case for sure there is a problem somewhere else that developed during the upgrade procedure you mentioned.

question, do you have any personal data files on this upgraded to 10 install ? that you care about ?

if yes than back them up to other media - usb stcks, CD/DVD's , external HD etc. and do a new 10.04 install on a fresh formatted partition. if not then just do a fresh 10.04 install.

just a hint, learned a long time ago the hard way, I NEVER upgrade from prev releases, ALWAYS do fresh installs. the upgrade procedures quite frequently/more often than not yield unpredictable results; this is valid with any os. not just ubuntu. in a fresh install if something goes wrong it is much easier to pin point what and where it went wrong while in upgrades, well, that is quite a task not easily accomplished.

Katherine Barger (kthrnbrgr1) said : #11

I have over 1000 photos of my grand children on my pc.  How can I do  a system restore (take my computer back to the way it was the day I bought it) on a linux/ubuntu system.  I know what to do on windows based systems, just at a total loss with Linux.  I got this computer about 4 years ago and haven't been able to do a lot of things I could do with windows.  I did the upgrade hoping to finally be able to do more, now all I can do is check email and that is very distressing.  I have learned how to do a few things here and there over the last four years, but being this limited is very detrimental.  I can't afford a new PC, like I said, i have grandchildren (6 of them) and Christmas is coming quick.  Please```` If you can help me get my PC back to store bought state, at this point I would be very grateful.  After the holidays I will get a windows based system and be rid of this head ache.  All I was trying to do was save money, but it has been a
 oyal headache from the beginning.  Please help me.  My screen saver was photos of grandchildren and it was a joy to watch.  Now no screen saver at all, can't download to MP player for company at work, can't do much of anything but email and surf and I am not a surfer.  Please help me get PC to store bought state so I can get through the holidays, then I will find a way to get a computer that is windows based and deal with the viruses just so I can do a few fundamental things again.  I tried to download 10 LTS and that won't even work.  I just want to be able to do a few basics and that is impossible at this point.

I'm sorry to ramble just very frustrated now and need to at least do what I have managed to do over the last 4 years.

- On Wed, 11/10/10, peter b <email address hidden> wrote:

From: peter b <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't play dvd anddoesn't recognize my mp3 player
To: <email address hidden>
Date: Wednesday, November 10, 2010, 11:27 AM

Your question #133083 on gnome-media in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

    Status: Open => Answered

peter b proposed the following answer:
it is something that normally works with no problems; in your case for
sure there is a problem somewhere else that developed during the upgrade
procedure you mentioned.

question, do you have any personal data files on this upgraded to 10
install ? that you care about ?

if yes than back them up to other media - usb stcks, CD/DVD's , external
HD etc. and do a new 10.04 install on a fresh formatted partition. if
not then just  do a fresh 10.04 install.

just a hint, learned a long time ago the hard way, I NEVER upgrade from
prev releases, ALWAYS do fresh installs. the upgrade procedures quite
frequently/more often than not yield  unpredictable results; this is
valid with any os. not just ubuntu.  in a fresh install if something
goes wrong it is much easier to pin point what and where it went wrong
while in upgrades, well, that is quite a task not easily accomplished.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083/+confirm?answer_id=9

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

You received this question notification because you are a direct
subscriber of the question.

peter b (b1pete) said : #12

yes, I fully understand; pls do not despair, the things are not as bad as you think they are. the pictures/data are still there somewhere, the only think is to find them. normally they are stored in your /home folder that may have some subfolders such as /Pictures , /Documents etc.

so, let's approach the task of saving/backing them up on some other media in a methodical way. I'll try to use a graphical interface which is quite similar with win instead of CLI

first, pls make sure that you have handy usb stick/s that we'll use as back up media; they are pretty inexpensive and are of all kind of sizes; if you say that you have some 1000 pictures and say each is 1- 2MB (a v rough approx) then maybe a 2GB usb stick is more than sufficient. that will set you back maybe $10 tops

second, connect the usb stick to one of the usb ports on your pc (just plug it in); in a v short while on the desktop you'll see an icon telling you that the system detected this media and mounted it.

third, press ALT-F2 and enter

gksu nautilus

and press Run; after you entered your password nautilus window in root mode opens; on the left panel left click on File System; on the right panel double click on home icon then on your name folder and so on - you got the idea - until you find the pictures mentioned.

I do not want to go any further now until I hear from you whether you found or not the pictures; then we'll continue and copy them to the usb stick . that is an easy part - v similar with win if you say that you're familiar with it.

just a word of caution, while in nautilus pls be v careful - pls do not carry out any commands now, just browse gently through folders until you found your pictures.

then

Katherine Barger (kthrnbrgr1) said : #13

Thanks peter b, that solved my question.

Katherine Barger (kthrnbrgr1) said : #14

I do have the disk that came with computer when I bought it. I don't know commands to install/run disk.

Katherine Barger (kthrnbrgr1) said : #15

I found and saved my photos. Thank you for helping me. what do I do next?

Katherine Barger (kthrnbrgr1) said : #16

I found and saved my photos. Thank you for helping me. what do I do next?

peter b (b1pete) said : #17

perfect. now, based on what I understand - that you purchased this pc some 4 yrs ago - more than likely it has an old ubuntu release installed; let's find out what it is; pls again press ALT-F2 and in the window opened type

gnome-terminal

and Run. after terminal window opens pls type

uname -a

followed by enter key. some output will be generated; pls copy/paste this output here (new post) so I can see it. that will tell me the release installed.

regardless of what it is, if you say that the CD you're having is since pc bought, I'd recommend, for a fresh install, a more recent release - lucid 10.04 LTS - a stable rel that is supported for 3 yrs.

so, there are 2 ways of getting a new release CD - 1. request/buy a new CD from ubuntu or its distributors ; see this url

http://www.ubuntu.com/desktop/get-ubuntu/cds

or 2. download the xxxxxxxx.iso file from this url (THIS IS for lucid which I strongly recommend instead of 10.10 maverick) pls download the Intel x86 CD which works on virtually any pc

http://releases.ubuntu.com/lucid/

or

http://www.ubuntu.com/desktop/get-ubuntu/download

then you'll have to create either a usb stick or a CD for installation. see how to on pt 2 of second url. attention - BEFORE doing the usb stick or CD pls check the xxxxxxx.iso file downloaded md5sum - see this url how to do it

https://help.ubuntu.com/community/HowToMD5SUM

after all above done pls follow pt3 and 4 .

comments re above, it appears that getting o free CD takes quite a bit of time; so, maybe, if you live in an area that has ubuntu partners that sell lucid 386 CD's it would be much faster to just buy one - I believe that it will a v modest price. otherwise just download the xxxxxxxx.iso file and create the install usb or CD in a win pc or a ubuntu pc as described. because the contents of one of your posts impressed me deeply, I am quite willing to create myself a lucid 386 CD for you and mail it to you immediately if you desire. for that pls send me an e-mail to my personal e-mail address ; you'll find it if you press on my name on the page that opens.

Katherine Barger (kthrnbrgr1) said : #18

I am sending this from my phone. I downloaded 10 @ start up says panel encountered problem while loading "OAFIID:GNOME_Panel_TrashApplet" delete don't delete. Same with OAFIID:Gnome_FastUserSwitchApplet" then freezes up when I try to do internet or anything else.

peter b (b1pete) said : #19

Katherine, pls tell me

- first question, DID you do/carry out, according to my last post

......'that you purchased this pc some 4 yrs ago - more than likely it has an old ubuntu release installed; let's find out what it is; pls again press ALT-F2 and in the window opened type

gnome-terminal

and Run. after terminal window opens pls type

uname -a

followed by enter key. some output will be generated; pls copy/paste this output here (new post) so I can see it. that will tell me the release installed.' ..... ??

it is mandatory that I HAVE AN ANSWER to this, why ? because of the messages you posted 7 hrs ago. this type of messages were present on old releases (7.xx or 8.XX) .where there was a bug present. there is a fix for this BUT GOOD ONLY if you still have present on the pc THE ORIGINAL ubuntu release which apparently IS NOT the case since you said that YOU UPGRADED. in other words the original installation is apparently broken/compromised by the upgrade procedure you mentioned.

for this reason I recommended a fresh 10.04 install AFTER you saved all data - which was done ; remember/see above ....'regardless of what it is, if you say that the CD you're having is since pc bought, I'd recommend, for a fresh install, a more recent release - lucid 10.04 LTS - a stable rel that is supported for 3 yrs.'.......

so, let's concentrate our attention on getting your pc working again BUT WITH A NEW 10.04 recent release. FORGET altogether the old broken/compromised install.

PLS follow my last post and get/have in hand the new 10.04 release INSTALL MEDIA (either a usb stick or a CD) ; the xxxxxx.iso file that you said it was downloaded is USED to create the INSTALL MEDIA.

- second question, did you managed to create the usb or CD installation media after rel 10.04 downloaded ?

the usb or CD mentioned above is the new release install media that we'll use to get a fresh install on the pc. the old broken installation that you're having problems with will be replaced with this new 10.04 release.

Katherine Barger (kthrnbrgr1) said : #20

I did that. And it said no such directory. I tryed a few times same tghing over and over
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From: peter b <email address hidden>
Sender: <email address hidden>
Date: Mon, 15 Nov 2010 18:53:24
To: <email address hidden>
Reply-To: <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't play dvd
 anddoesn't recognize my mp3 player

Your question #133083 on gnome-media in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

peter b posted a new comment:
Katherine, pls tell me

- first question, DID you do/carry out, according to my last post

......'that you purchased this pc some 4 yrs ago - more than likely it
has an old ubuntu release installed; let's find out what it is; pls
again press ALT-F2 and in the window opened type

gnome-terminal

and Run. after terminal window opens pls type

uname -a

followed by enter key. some output will be generated; pls copy/paste
this output here (new post) so I can see it. that will tell me the
release installed.' ..... ??

it is mandatory that I HAVE AN ANSWER to this, why ? because of the
messages you posted 7 hrs ago. this type of messages were present on old
releases (7.xx or 8.XX) .where there was a bug present. there is a fix
for this BUT GOOD ONLY if you still have present on the pc THE ORIGINAL
ubuntu release which apparently IS NOT the case since you said that YOU
UPGRADED. in other words the original installation is apparently
broken/compromised by the upgrade procedure you mentioned.

for this reason I recommended a fresh 10.04 install AFTER you saved all
data - which was done ; remember/see above ....'regardless of what it
is, if you say that the CD you're having is since pc bought, I'd
recommend, for a fresh install, a more recent release - lucid 10.04 LTS
- a stable rel that is supported for 3 yrs.'.......

so, let's concentrate our attention on getting your pc working again BUT
WITH A NEW 10.04 recent release. FORGET altogether the old
broken/compromised install.

PLS follow my last post and get/have in hand the new 10.04 release
INSTALL MEDIA (either a usb stick or a CD) ; the xxxxxx.iso file that
you said it was downloaded is USED to create the INSTALL MEDIA.

- second question, did you managed to create the usb or CD installation
media after rel 10.04 downloaded ?

the usb or CD mentioned above is the new release install media that
we'll use to get a fresh install on the pc. the old broken installation
that you're having problems with will be replaced with this new 10.04
release.

--
You received this question notification because you are a direct
subscriber of the question.

Katherine Barger (kthrnbrgr1) said : #21

Linux kathy 2.6.32-25-generic #45-Ubuntu SMP Sat Oct 16 19:48:22 UTC 2010 i686 GNU/Linux

Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From: peter b <email address hidden>
Sender: <email address hidden>
Date: Mon, 15 Nov 2010 18:53:24
To: <email address hidden>
Reply-To: <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't play dvd
 anddoesn't recognize my mp3 player

Your question #133083 on gnome-media in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

peter b posted a new comment:
Katherine, pls tell me

- first question, DID you do/carry out, according to my last post

......'that you purchased this pc some 4 yrs ago - more than likely it
has an old ubuntu release installed; let's find out what it is; pls
again press ALT-F2 and in the window opened type

gnome-terminal

and Run. after terminal window opens pls type

uname -a

followed by enter key. some output will be generated; pls copy/paste
this output here (new post) so I can see it. that will tell me the
release installed.' ..... ??

it is mandatory that I HAVE AN ANSWER to this, why ? because of the
messages you posted 7 hrs ago. this type of messages were present on old
releases (7.xx or 8.XX) .where there was a bug present. there is a fix
for this BUT GOOD ONLY if you still have present on the pc THE ORIGINAL
ubuntu release which apparently IS NOT the case since you said that YOU
UPGRADED. in other words the original installation is apparently
broken/compromised by the upgrade procedure you mentioned.

for this reason I recommended a fresh 10.04 install AFTER you saved all
data - which was done ; remember/see above ....'regardless of what it
is, if you say that the CD you're having is since pc bought, I'd
recommend, for a fresh install, a more recent release - lucid 10.04 LTS
- a stable rel that is supported for 3 yrs.'.......

so, let's concentrate our attention on getting your pc working again BUT
WITH A NEW 10.04 recent release. FORGET altogether the old
broken/compromised install.

PLS follow my last post and get/have in hand the new 10.04 release
INSTALL MEDIA (either a usb stick or a CD) ; the xxxxxx.iso file that
you said it was downloaded is USED to create the INSTALL MEDIA.

- second question, did you managed to create the usb or CD installation
media after rel 10.04 downloaded ?

the usb or CD mentioned above is the new release install media that
we'll use to get a fresh install on the pc. the old broken installation
that you're having problems with will be replaced with this new 10.04
release.

--
You received this question notification because you are a direct
subscriber of the question.

peter b (b1pete) said : #22

yes, it appears that what you upgraded to is 10.04 lucid release and in the process something went amiss.

press ALT-F2 and in the window opened type

gnome-terminal

and Run. after terminal window opens pls copy and paste each command, in order shown followed by enter key

sudo apt-get install --reinstall gnome-panel
sudo apt-get purge gnome-applets
sudo apt-get install gnome-applets

pls copy/paste the output of ALL commands above.

Katherine Barger (kthrnbrgr1) said : #23

With the first command. It said reading state information. Done 0 upgraded 0 installed 0 reinstalled. Second command, cannot register the panel shell: there is already one running. 3rd said the following packages will be removed: gnome-applets* gnome-applets-dbg*gnome-dbg*ubuntu-desktops*0 upgrade 0 new installed, 4 to remove and 0 not upgraded. After this operation 1,896kB disk space will be freed. I said yes and it removed. I did the last command and it was installing. It froze up while it processing triggers for man-db ... I am going to put download on usb stick at work today. I really appreciate everything you are doing.

Katherine Barger (kthrnbrgr1) said : #24

I rebooted and did the last command again and it completed the applet install. It still freezes up when I try to get on internet. I will put the linux 10 download on my usb at work today. Thanks again

Katherine Barger (kthrnbrgr1) said : #25

I rebooted and did the last command again and it completed the applet install. It still freezes up when I try to get on internet. I will put the linux 10 download on my usb at work today. Thanks again

peter b (b1pete) said : #26

ok, that's good. when the ubuntu INSTALL MEDIA (in your case the usb stick) ready make sure that the pc where the broken ubuntu is installed has in the bios the FIRST boot device the usb port. then just plug in the pc the ubuntu inst media stick and power up the pc. follow the instructions mentioned in a previous post above.

ps. I hope you md5sum the xxxxxx.iso file BEFORE you created the usb stick.

Katherine Barger (kthrnbrgr1) said : #27

I downloaded ubuntu 10 to usb stick. I can't figure out how to install on my computer.

peter b (b1pete) said : #28

just downloading the xxxxxxxx.ISO file to the usb stick DOES NOT CUT IT .....'I downloaded ubuntu 10 to usb stick. '.....

you MUST create a MEDIA installer (which is also bootable) be it usb stick or CD.

I cite from one of my prev posts ......'then you'll have to create either a usb stick or a CD for installation. see how to on pt 2 of second url. attention - BEFORE doing the usb stick or CD pls check the xxxxxxx.iso file downloaded md5sum - see this url how to do it

https://help.ubuntu.com/community/HowToMD5SUM
.......'

where .....'see how to on pt 2 of second url. '....... here it is again, repeated

http://www.ubuntu.com/desktop/get-ubuntu/download

pls notice on pt 2 above mentioned that you CAN CREATE the MEDIA installer either under winXP or above OR ubuntu - your choice. just follow the procedure described there.

THEN AND ONLY THEN - after this MEDIA was successfully CREATED - you can follow and I cite again from one of my posts ......'when the ubuntu INSTALL MEDIA (in your case the usb stick) ready make sure that the pc where the broken ubuntu is installed has in the bios the FIRST boot device the usb port. then just plug in the pc the ubuntu inst media stick and power up the pc. follow the instructions mentioned in a previous post above.

ps. I hope you md5sum the xxxxxx.iso file BEFORE you created the usb stick.'.....

I can not offer any clearer directions than this. I hope you understand.

Katherine Barger (kthrnbrgr1) said : #29

 The other day I clicked on the link and spent an hour or so trying to do what it said on the page you told me to go to and check the MD5sum but I can't figure out what directory to put. Everything I put in was wrong because I couldn't get anywhere, so yesterday at work I downloaded the install from the link you told me go to. What do I put for the directory when doing the MD5sum on the first link. I am trying to follow your instructions. I really do have trouble with the com-mands, etc with Linux. I'm stuck on the part of checking. I downloaded the download which was the next step, I was just trying to do the next step I was able to do.

Thanks again, please don't give up on me.
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From: peter b <email address hidden>
Sender: <email address hidden>
Date: Wed, 17 Nov 2010 13:43:29
To: <email address hidden>
Reply-To: <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't play
 dvdanddoesn't recognize my mp3 player

Your question #133083 on gnome-media in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

    Status: Open => Answered

peter b proposed the following answer:
just downloading the xxxxxxxx.ISO file to the usb stick DOES NOT CUT IT
.....'I downloaded ubuntu 10 to usb stick. '.....

you MUST create a MEDIA installer (which is also bootable) be it usb
stick or CD.

I cite from one of my prev posts ......'then you'll have to create
either a usb stick or a CD for installation. see how to on pt 2 of
second url. attention - BEFORE doing the usb stick or CD pls check the
xxxxxxx.iso file downloaded md5sum - see this url how to do it

https://help.ubuntu.com/community/HowToMD5SUM
.......'

where .....'see how to on pt 2 of second url. '....... here it is again,
repeated

http://www.ubuntu.com/desktop/get-ubuntu/download

pls notice on pt 2 above mentioned that you CAN CREATE the MEDIA
installer either under winXP or above OR ubuntu - your choice. just
follow the procedure described there.

THEN AND ONLY THEN - after this MEDIA was successfully CREATED - you can
follow and I cite again from one of my posts ......'when the ubuntu
INSTALL MEDIA (in your case the usb stick) ready make sure that the pc
where the broken ubuntu is installed has in the bios the FIRST boot
device the usb port. then just plug in the pc the ubuntu inst media
stick and power up the pc. follow the instructions mentioned in a
previous post above.

ps. I hope you md5sum the xxxxxx.iso file BEFORE you created the usb
stick.'.....

I can not offer any clearer directions than this. I hope you understand.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083/+confirm?answer_id=27

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

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peter b (b1pete) said : #30

first, did you download it on a pc with winXP or a pc that has ubuntu ?

on both cases you are in control WHERE you'd like/want the xxxxxxx.iso file stored. in ubuntu the default is /home/<your name>/Downloads and in win I have no clue, just a guess - maybe - my documents ??

in both situation the

https://help.ubuntu.com/community/HowToMD5SUM

already mentioned, has precise directions as to howto do it. ubuntu has built in the md5sum command; use it in a terminal as described. winXP does not have it, it must be downloaded first and installed. the url for free download is mentioned along with how to use it in the same url above under the heading windows. pls take your time and read ALL above web page then act.

second, creating the usb stick or CD install media; again, in both situations the

http://www.ubuntu.com/desktop/get-ubuntu/download

already mentioned, under pt 2 Burn your CD or create a USB drive has detailed instructions as to how to do this either under win or ubuntu; again your choice. you must know for both procedures above WHERE your downloaded xxxxxx.iso file resides.

Katherine Barger (kthrnbrgr1) said : #31

When I first downloaded 10 it was on my home pc (ubuntu) the second download on the usb stick was on a windows pc. I did both downloads from the same link you sent me to. So I should be able to find on home pc (the one that is messed up) with the md5sum right? But I am doing something wrong because that command isn't finding on pc or stick.
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From: peter b <email address hidden>
Sender: <email address hidden>
Date: Thu, 18 Nov 2010 02:18:44
To: <email address hidden>
Reply-To: <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't
 playdvdanddoesn't recognize my mp3 player

Your question #133083 on gnome-media in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

    Status: Open => Answered

peter b proposed the following answer:
first, did you download it on a pc with winXP or a pc that has ubuntu ?

on both cases you are in control WHERE you'd like/want the xxxxxxx.iso
file stored. in ubuntu the default is /home/<your name>/Downloads and in
win I have no clue, just a guess - maybe - my documents ??

in both situation the

https://help.ubuntu.com/community/HowToMD5SUM

already mentioned, has precise directions as to howto do it. ubuntu has
built in the md5sum command; use it in a terminal as described. winXP
does not have it, it must be downloaded first and installed. the url for
free download is mentioned along with how to use it in the same url
above under the heading windows. pls take your time and read ALL above
web page then act.

second, creating the usb stick or CD install media; again, in both
situations the

http://www.ubuntu.com/desktop/get-ubuntu/download

already mentioned, under pt 2 Burn your CD or create a USB drive has
detailed instructions as to how to do this either under win or ubuntu;
again your choice. you must know for both procedures above WHERE your
downloaded xxxxxx.iso file resides.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083/+confirm?answer_id=29

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

You received this question notification because you are a direct
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Katherine Barger (kthrnbrgr1) said : #32

Do you live in the united states? Would it be possible to do this over the phone? I could call you so you wouldn't incur any charges if that is okay with you? If not I understand, just trying to think of a way that would be easier to understand. I'm really getting discouraged. Family and friends have me fix their computers all the time. I'm just really having a hard time understanding Linux. I should have left pc alone I just hated being so limited on what I could do on Linux. I bought it thinking I could just get on internet and be happy with that. Cost was hundreds less and that was fine for a couple years then I got brave and tried the upgrade. And here I am freezing up and able to do more and rely on phone now.
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From: peter b <email address hidden>
Sender: <email address hidden>
Date: Thu, 18 Nov 2010 02:18:44
To: <email address hidden>
Reply-To: <email address hidden>
Subject: Re: [Question #133083]: upgraded to ubuntu 10 now can't
 playdvdanddoesn't recognize my mp3 player

Your question #133083 on gnome-media in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

    Status: Open => Answered

peter b proposed the following answer:
first, did you download it on a pc with winXP or a pc that has ubuntu ?

on both cases you are in control WHERE you'd like/want the xxxxxxx.iso
file stored. in ubuntu the default is /home/<your name>/Downloads and in
win I have no clue, just a guess - maybe - my documents ??

in both situation the

https://help.ubuntu.com/community/HowToMD5SUM

already mentioned, has precise directions as to howto do it. ubuntu has
built in the md5sum command; use it in a terminal as described. winXP
does not have it, it must be downloaded first and installed. the url for
free download is mentioned along with how to use it in the same url
above under the heading windows. pls take your time and read ALL above
web page then act.

second, creating the usb stick or CD install media; again, in both
situations the

http://www.ubuntu.com/desktop/get-ubuntu/download

already mentioned, under pt 2 Burn your CD or create a USB drive has
detailed instructions as to how to do this either under win or ubuntu;
again your choice. you must know for both procedures above WHERE your
downloaded xxxxxx.iso file resides.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083/+confirm?answer_id=29

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/gnome-media/+question/133083

You received this question notification because you are a direct
subscriber of the question.

peter b (b1pete) said : #33

just click on my name - peter b - on one of my posts here; on the web page that opens you will see my private e-mail address ; send me an e-mail and I'll send you a lucid install media by mail immediately. no, I'm in Canada in Toronto (close to Buffalo).

Katherine Barger (kthrnbrgr1) said : #34

I received and installed the cd. Computer is back to normal. Thank you very much.