Ubuntu
gnome-disk-utility package

external hard drive not reconnized

Asked by Shaun Phillips

I wish to use my dell 2 tb External hard drive to save files from my old pc.

plug it in and nothing not even a sign of it being recognized

any ideas??

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actionparsnip (andrew-woodhead666) said : 		#1

What filesystem does it use?

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Shaun Phillips (bldrofshadows) said : 		#2

ntfs I do believe.

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actionparsnip (andrew-woodhead666) said : 		#3

When you last unplugged it from a system, did you use the safe removal feature before unplugging it from the system physically?

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Shaun Phillips (bldrofshadows) said : 		#4

first time using the external.
Wasnt given the option.

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actionparsnip (andrew-woodhead666) said : 		#5

Right click the storage in Nautilus and you will see 'safe remove' or 'eject'

I suggest you plug the device into a Windows PC and run a full chkdsk. When it is done, use the safe remove feature in the system tray and then try it in Ubuntu.

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