did most recent update, dual boot system no longer recognises my ntfs partition

Asked by Reid Coyner

Ubuntu just updated and my dual boot system (ubuntu) side no longer recognizes the ntfs portion which I have always been able to address.. then I get an error message telling me I do not have enough room in my hdrecovery disk.. I was not aware I had one nor do I want to. How to solve?

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Manfred Hampl (m-hampl) said :
#1

Please provide more information about the disks and partitions in your system by opening a terminal (e.g. by simultaneously pressing ctrl-alt-t) and issuing the following commands:

sudo fdisk -l
df -h

Then copy all output and paste into this question document that we can see.

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Reid Coyner (fasote) said :
#2

Disk /dev/sda: 640.1 GB, 640135028736 bytes
255 heads, 63 sectors/track, 77825 cylinders, total 1250263728 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0x78cd6594

   Device Boot Start End Blocks Id System
/dev/sda1 * 2048 3074047 1536000 27 Hidden NTFS WinRE
/dev/sda2 3074048 666218907 331572430 7 HPFS/NTFS/exFAT
/dev/sda3 1222293504 1250263039 13984768 17 Hidden HPFS/NTFS
/dev/sda4 666220542 1222293503 278036481 5 Extended
Partition 4 does not start on physical sector boundary.
/dev/sda5 666220544 1210804223 272291840 83 Linux
/dev/sda6 1210806272 1222293503 5743616 82 Linux swap / Solaris

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actionparsnip (andrew-woodhead666) said :
#3

What is the output of :

df -h; lsb_release -a

Thanks

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Warren Hill (warren-hill) said :
#4

Also you dual boot: If you don't boot Ubuntu but the other OS (I'm presuming it is Windows) Is the ntfs still there?

Just trying to establish if Ubuntu has just stopped recognising your ntfs partition or if its trashed.

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Reid Coyner (fasote) said :
#5

Filesystem Size Used Avail Use% Mounted on
/dev/sda5 256G 8.6G 235G 4% /
udev 2.7G 4.0K 2.7G 1% /dev
tmpfs 1.1G 884K 1.1G 1% /run
none 5.0M 0 5.0M 0% /run/lock
none 2.7G 156K 2.7G 1% /run/shm
/dev/sda3 14G 13G 594M 96% /media/HDDRECOVERY
/dev/sda1 1.5G 193M 1.3G 13% /media/System
/dev/sda2 317G 61G 256G 20% /media/TI106164W0D
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.3 LTS
Release: 12.04
Codename: precise
reid@reid-Satellite-L775D:~$

I generally use my ubuntu side for just about everything - I will ofen go to my ntfs disk and email files etc.. it has never been an issue. As for booting in Windows7, I do this becasue some of my graphics softwares do not function correctly in WINE and it is simply easier to use as needed in Windows, save to the desk top then reboot in ubuntu, find the file and process accordingly. Currently, Ubuntu does sometimes have trouble recognizing the keyboard... after 2-3 reboots it works fine. As for
Windows, it works as designed but much slower and "dumber" than ubuntu.. never have had ubuntu sick.

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Manfred Hampl (m-hampl) said :
#6

I do not know for sure which ntfs file system you cannot access, because there are three of them. (You have to be aware that in addition to the "C: disk", Windows creates and uses some more file systems.)

As far as I can see, your Ubuntu system lists all three Windows partitions, I guess the Ubuntu view on the 300 GB C:-Drive is /media/TI106164W0D

Can you check whether the directory /media/TI106164W0D contains the data that you are looking for?

The low space warning on HDDRECOVERY is something that you must solve from the Windows side, you should not modify the Windows recovery partition (if that is its conents - I am not sure) with Ubuntu.

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Reid Coyner (fasote) said :
#7

The windows side works perfectly, on the Ubuntu I can see the ntfs disk from the disk program, not otherwise but not allowed to access anything - cannot even click on it..

Why do I have so many partitions for Ubuntu, tried twice to install before I finally got it to install, only need the current ubunt... hate it when the computer does things without my knowledge...and constanly updates...?

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Manfred Hampl (m-hampl) said :
#8

On Ubuntu when opening nautilus (the standard file manager), you should see in the lower part of the left hand side three entries - most probably named HDDRECOVERY, System and TI106164W0D. Are they visible there? Can you click on TI106164W0D? What happens if you do so?

And you do not have "so many partitions for Ubuntu". Ubuntu needs just two: In your case it is /dev/sda5 as the disk and /dev/sda6 for swap space.
It is Windows who creates three partitions (and hides all except one from its own users).

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Reid Coyner (fasote) said :
#9

Same question as last time but the update I get daily has made it worse. I have a laptop (ugh) that came preinstalled win7 - the dual booted it to ubuntu . have alays been able to access all the files created in WIN via ubuntu. So I could create a file at work on the win half of the system and then at home on the same computer pull up under ubuntu and email or what ever. Since last update I now see odd partitions in my home folder and no indication of the hard drive where the windows things reside. I do not file the "official" way that windows wants you to - I do not use the windows folders of pictures, videos, doccuments etc - so from ubuntu (choses platform) I have no access to the files on the other half of my computer.

The first folder/partition that happened was the hddrecovery - I started getting an error message saying I did not have enough rooom - I cannot access this from the windows side at all = cannot even identify where it is.

The second thing is that i did not see a mounting address for the hard drive period nor have access to it this I used to click on and find what I needed.

Please do not respond with sarcasm - I am asking for help

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Reid Coyner (fasote) said :
#10

the windows side still works perfectly...

Revision history for this message
Manfred Hampl (m-hampl) said :
#11

Please provide the output of

sudo fdisk -l
df -h
df -i
ls -la /media

Revision history for this message
Reid Coyner (fasote) said :
#12

isk /dev/sda: 640.1 GB, 640135028736 bytes
255 heads, 63 sectors/track, 77825 cylinders, total 1250263728 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0x78cd6594

   Device Boot Start End Blocks Id System
/dev/sda1 * 2048 3074047 1536000 27 Hidden NTFS WinRE
/dev/sda2 3074048 666218907 331572430 7 HPFS/NTFS/exFAT
/dev/sda3 1222293504 1250263039 13984768 17 Hidden HPFS/NTFS
/dev/sda4 666220542 1222293503 278036481 5 Extended
Partition 4 does not start on physical sector boundary.
/dev/sda5 666220544 1210804223 272291840 83 Linux
/dev/sda6 1210806272 1222293503 5743616 82 Linux swap / Solaris

Partition table entries are not in disk order
reid@reid-Satellite-L775D:~$ df -h
Filesystem Size Used Avail Use% Mounted on
/dev/sda5 256G 8.8G 234G 4% /
udev 2.7G 4.0K 2.7G 1% /dev
tmpfs 1.1G 904K 1.1G 1% /run
none 5.0M 0 5.0M 0% /run/lock
none 2.7G 156K 2.7G 1% /run/shm
/dev/sda3 14G 13G 594M 96% /media/HDDRECOVERY
/dev/sda1 1.5G 193M 1.3G 13% /media/System
/dev/sda2 317G 60G 257G 19% /media/TI106164W0D

Partition table entries are not in disk order
reid@reid-Satellite-L775D:~$ df -h
Filesystem Size Used Avail Use% Mounted on
/dev/sda5 256G 8.8G 234G 4% /
udev 2.7G 4.0K 2.7G 1% /dev
tmpfs 1.1G 904K 1.1G 1% /run
none 5.0M 0 5.0M 0% /run/lock
none 2.7G 156K 2.7G 1% /run/shm
/dev/sda3 14G 13G 594M 96% /media/HDDRECOVERY
/dev/sda1 1.5G 193M 1.3G 13% /media/System
/dev/sda2 317G 60G 257G 19% /media/TI106164W0D
reid@reid-Satellite-L775D:~$
reid@reid-Satellite-L775D:~$ df -i
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/sda5 17022976 540820 16482156 4% /
udev 694610 553 694057 1% /dev
tmpfs 696947 489 696458 1% /run
none 696947 4 696943 1% /run/lock
none 696947 7 696940 1% /run/shm
/dev/sda3 673700 221 673479 1% /media/HDDRECOVERY
/dev/sda1 1404764 99 1404665 1% /media/System
/dev/sda2 269600848 235783 269365065 1% /media/TI106164W0D

total 28
drwxr-xr-x 5 root root 4096 Oct 2 18:46 .
drwxr-xr-x 24 root root 4096 Sep 29 18:33 ..
-rw-r--r-- 1 root root 32 Sep 22 08:59 .created_by_python-fstab
dr-xr-xr-x 1 root root 4096 Feb 24 2012 HDDRECOVERY
dr-xr-xr-x 1 root root 4096 Mar 8 2012 System
drwx------ 1 guest-pFvznv guest-pFvznv 8192 Oct 2 06:47 TI106164W0D

Revision history for this message
Reid Coyner (fasote) said :
#14

I do not need a big ubutu, it is now becomming bigger than windows/////

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Manfred Hampl (m-hampl) said :
#15

This is how I interpret your output:

1. 1.5 GB System - Windows boot drive, needed by Windows, but not shown from inside Windows!
2. 317 GB TI106164W0D - Windows data - that is the C:\ drive in Windows, and should be accessible from Ubuntu
3. 14 GB HDDRECOVERY - Windows recovery data, something used when you try repairing Windows or if you want to create Windows installation media
4. 270 GB extended partition - technicly needed as cover for the next two, not really relevant for anything except technical details
5. 256 GB Ubuntu - all your Ubuntu system and data.
6. 5 GB Ubuntu Swap - needed for Ubuntu to provide more menory that you physically have in case it is necessary, and also used if you do 'suspend to disk' in Ubuntu.

Windows has created partitions 1 to 3, # 4 is a technical workaround, #5 and 6 are Ubuntu. Total size of Windows is about 335 GB, ubuntu is 270 GB.

Your system should allow that you access the Windows C:\ drive from inside Ubuntu by using the directory entry /media/TI106164W0D/

I see a potential problem that there is ownership by guest-pFvznv on that directory.
I am not sure why this was set like that, but this can be the reason that you cannot access your c:\ drive as you could in the past.

Try the following:
Start your system with Ubuntu
log in with your name and password (not as guest)
If you can access your data from the C:\ drive now via /media/TI106164W0D it is fine.
Else issue the command
ls -la /media
If you see TI106164W0D owned by a guest accout, issue the command
sudo umount /media/TI106164W0D
Then open nautilus (the program for displaying files and directories). On the left hand side you should see TI106164W0D somewhere. Click on it to try mounting.
If you can access your data from the C:\ drive now, it is fine. If not, issue
ls -la /media
again and copy/paste all output into this question document that we can see and check.

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Reid Coyner (fasote) said :
#16

Did the unmount, then tried to find the listing of the drive - it is there. However, it says error mounting, drive not mounted...

so as per request:

total 20
drwxr-xr-x 4 root root 4096 Oct 3 10:54 .
drwxr-xr-x 24 root root 4096 Sep 29 18:33 ..
-rw-r--r-- 1 root root 32 Sep 22 08:59 .created_by_python-fstab
dr-xr-xr-x 1 root root 4096 Feb 24 2012 HDDRECOVERY
dr-xr-xr-x 1 root root 4096 Mar 8 2012 System

is what I get...

Revision history for this message
Reid Coyner (fasote) said :
#17

I have no idea who the guest thing was - I did pick up an error a week or so ago while updating somthing on the windows side- UGH.. the delta-serch redirector.. but I have supposedly good antivirus..

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Reid Coyner (fasote) said :
#18

don't we love how windows cant stay out of the gutter??

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Reid Coyner (fasote) said :
#19

don't we love how windows cant stay out of the gutter??

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Manfred Hampl (m-hampl) said :
#20

If you reboot your system and login back to Ubuntu, what are the protection settings on /media/TI106164W0D (output of "ls -la /media") ?

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Reid Coyner (fasote) said :
#21

again with the guest user...

have even restored windows to a state 3 months ago before al lthese updates.. and still..
reid@reid-Satellite-L775D:~$ ls -la /media
total 28
drwxr-xr-x 5 root root 4096 Oct 15 20:21 .
drwxr-xr-x 24 root root 4096 Sep 29 18:33 ..
-rw-r--r-- 1 root root 32 Sep 22 08:59 .created_by_python-fstab
drwxr-xr-x 2 root root 4096 Sep 22 08:57 HDDRECOVERY
dr-xr-xr-x 1 root root 4096 Mar 8 2012 System
drwx------ 1 guest-pFvznv guest-pFvznv 8192 Oct 16 16:55 TI106164W0D
reid@reid-Satellite-L775D:~$

Revision history for this message
Manfred Hampl (m-hampl) said :
#22

Try unmounting the Windows data partition (e.g. by using the "eject" icon besides the device listing on the left hand side in Nautilus), and then provide the output of

ls -la /media
cat /etc/fstab

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Reid Coyner (fasote) said :
#23

Good Morning

You keep asking about the ikon, there was no record of the drive period, not in the index, not on Dash, settings, tools etc.. no where.

Finally I downloaded a NTFS config tool and I finally see the drive. not the best thing but at least i have access to the drive...

Thanks

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Launchpad Janitor (janitor) said :
#24

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.