self test failed

Asked by shayne

I have run a self test in smart data and three of them have come up as failed. How do I get into the files/see what is wrong/fix the problem?

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Ubuntu gnome-disk-utility Edit question
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actionparsnip (andrew-woodhead666) said :
#1

What did you test?

Revision history for this message
N1ck 7h0m4d4k15 (nicktux) said :
#2

Hi ,

please open a terminal and execute below commands , with order

================================================
sudo apt-get install smartmontools --no-install-recommends
sudo smartctl --test=short /dev/sda
================================================

wait 2 minutes and run again in terminal

=======================================
sudo smartctl --attributes --log=selftest /dev/sda
=======================================

and see the results. Post them here if you want.

Thanks

Revision history for this message
shayne (tipsy33) said :
#3

shayne@shayne-N60Dp:~$ sudo apt-get install smartmontools --no-install-recommends
[sudo] password for shayne:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Suggested packages:
  gsmartcontrol smart-notifier
Recommended packages:
  mailx mailutils
The following NEW packages will be installed:
  smartmontools
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 389 kB of archives.
After this operation, 1,077 kB of additional disk space will be used.
Get:1 http://nz.archive.ubuntu.com/ubuntu/ natty/main smartmontools i386 5.39.1+svn3124-2 [389 kB]
Fetched 389 kB in 3s (124 kB/s)
Selecting previously deselected package smartmontools.
(Reading database ... 173901 files and directories currently installed.)
Unpacking smartmontools (from .../smartmontools_5.39.1+svn3124-2_i386.deb) ...
Processing triggers for ureadahead ...
ureadahead will be reprofiled on next reboot
Processing triggers for man-db ...
Setting up smartmontools (5.39.1+svn3124-2) ...
shayne@shayne-N60Dp:~$ sudo smartctl --test=short /dev/sda
smartctl 5.40 2010-07-12 r3124 [i686-pc-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Short self-test routine immediately in off-line mode".
Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful.
Testing has begun.
Please wait 1 minutes for test to complete.
Test will complete after Sat Aug 4 07:01:47 2012

Use smartctl -X to abort test.
shayne@shayne-N60Dp:~$ sudo smartctl --attributes --log=selftest /dev/sda
smartctl 5.40 2010-07-12 r3124 [i686-pc-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate 0x000f 094 081 006 Pre-fail Always - 223103505
  3 Spin_Up_Time 0x0003 099 098 000 Pre-fail Always - 0
  4 Start_Stop_Count 0x0032 098 098 020 Old_age Always - 2158
  5 Reallocated_Sector_Ct 0x0033 092 092 036 Pre-fail Always - 170
  7 Seek_Error_Rate 0x000f 081 060 030 Pre-fail Always - 129575947
  9 Power_On_Hours 0x0032 094 094 000 Old_age Always - 5459
 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
 12 Power_Cycle_Count 0x0032 099 037 020 Old_age Always - 1959
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 9781
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032850
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 046 025 045 Old_age Always In_the_past 54 (17 144 54 46)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 441
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 187
193 Load_Cycle_Count 0x0032 050 050 000 Old_age Always - 101532
194 Temperature_Celsius 0x0022 054 075 000 Old_age Always - 54 (0 5 0 0)
195 Hardware_ECC_Recovered 0x001a 041 034 000 Old_age Always - 223103505
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 13
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 13
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed: read failure 90% 5459 130410668
# 2 Extended offline Completed: read failure 90% 5448 130410668
# 3 Short offline Completed: read failure 90% 5447 130410668
# 4 Short offline Completed: read failure 90% 5447 130410668
# 5 Conveyance offline Completed: read failure 90% 5446 130410668
# 6 Extended offline Completed: read failure 90% 5446 130410668
# 7 Short offline Completed: read failure 90% 5446 130410668
# 8 Extended offline Completed: read failure 90% 5446 130410668

Thanks

Revision history for this message
N1ck 7h0m4d4k15 (nicktux) said :
#4

Hi ,

I am sorry but seems you have serious problem with your disk.
I suggest to backup immediately your data .

Below values shows the serious of situation .

===========================================================
  1 Raw_Read_Error_Rate 0x000f 094 081 006 Pre-fail Always - 223103505
  5 Reallocated_Sector_Ct 0x0033 092 092 036 Pre-fail Always - 170
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 9781
===========================================================

You can read here about values > http://en.wikipedia.org/wiki/S.M.A.R.T.

Thanks

Revision history for this message
shayne (tipsy33) said :
#5

Thanks for all your help will try get on top of this asap

Revision history for this message
vikash (vikash-93) said :
#7

Below are the SMART Test values for my hdd.
How serious is the situation ?

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate 0x002f 100 100 050 Pre-fail Always - 0
  2 Throughput_Performance 0x0027 100 100 050 Pre-fail Always - 0
  3 Spin_Up_Time 0x0023 100 100 002 Pre-fail Always - 1802
  4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 5235
  5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 8
  7 Seek_Error_Rate 0x002f 100 100 050 Pre-fail Always - 0
  8 Seek_Time_Performance 0x0025 100 100 050 Pre-fail Offline - 0
  9 Power_On_Hours 0x0032 065 065 000 Old_age Always - 14374
 10 Spin_Retry_Count 0x0033 204 100 030 Pre-fail Always - 0
 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 5013
183 Runtime_Bad_Block 0x0032 100 100 001 Old_age Always - 2
184 End-to-End_Error 0x0033 100 100 097 Pre-fail Always - 0
185 Unknown_Attribute 0x0032 100 100 001 Old_age Always - 65535
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 1577
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 7
189 High_Fly_Writes 0x003a 100 100 001 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 067 049 040 Old_age Always - 33 (Min/Max 25/33)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 159
192 Power-Off_Retract_Count 0x0022 100 100 000 Old_age Always - 14221529
193 Load_Cycle_Count 0x0032 090 090 000 Old_age Always - 102260
194 Temperature_Celsius 0x0022 067 049 040 Old_age Always - 33 (Min/Max 25/33)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 1
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 16
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0

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