i can not install anything with ubuntu 8.04 because a dpkg error message comes up every time.

Asked by dantheman1090 on 2008-06-21

I have just recently installed Ubuntu 8.04 and am downloading updates and such but every time i try an error messages such as follows appears:
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

I tried opening a terminal and ran "sudo dpkg --configure -a" and then it asked for my password which it said was incorrect. I then proceeded to try it without the sudo in front and it said i need "superuser" privileges. What should I do to correct this?

Nick Ellery (nick.ellery) said : #1

Converting this bug report to a question, as this is an easily fixed support issue.

Nick Ellery (nick.ellery) said : #2

Nick Ellery suggests this article as an answer to your question:
FAQ #52: “'dpkg --configure -a' problem when trying to run Synaptic”.

Best Bhavani Shankar (bhavi) said : #3

Hello

To correct this problem just open Terminal (Applications → Accessories → Terminal) and type:

sudo dpkg --configure -a

Give your user password when requested. You will not see anything, but type it and press enter.

Then retry to update and/or to install desired package.

Regards

Bhavani Shankar.

dantheman1090 (dantheman1090) said : #4

Thanks Bhavani Shankar, that solved my question.

dipc (diptesh-chh-1987) said : #5

I had been facing the same problem. And i tried : sudo dpkg --configure -a.

however this is what I got:

dpkg: error processing evolution-exchange (--configure):
 Package is in a very bad inconsistent state - you should
 reinstall it before attempting configuration.
Errors were encountered while processing:
 evolution-exchange

Anybody got any suggestions on how to remove this bug and reinstall synaptic package manager??

Bhavani Shankar (bhavi) said : #6

hello

can you please paste the full output here?

dipc (diptesh-chh-1987) said : #7

This is all I got:

dpkg: error processing evolution-exchange (--configure):
 Package is in a very bad inconsistent state - you should
 reinstall it before attempting configuration.
Errors were encountered while processing:
 evolution-exchange

Can you please tell me how I am supposed to reinstall Synaptic Package Manager??

Bhavani Shankar (bhavi) said : #8

ok sudo apt-get install -f

what does it say?

dipc (diptesh-chh-1987) said : #9

@Bhavani Shankar.

Thanx a lot for your suggestion. It's working fine now. I just have one more problem. I have a Compaq Presario V3035TU laptop . I have installed Hardy Heron through Wubi 8.04.1 . However, I am not getting any sound from my computer when I boot it in linux. In windows it's working fine. Can you give me some suggestions on how to repair this problem?

I tried $sudo lspci

and i got
---------------------------------------------------------
00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)
00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)
05:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG Network Connection (rev 02)
08:08.0 Ethernet controller: Intel Corporation PRO/100 VE Network Connection (rev 02)
08:09.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller
08:09.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19)
08:09.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 0a)
08:09.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 05)

Bhavani Shankar (bhavi) said : #10

Hello again

I m going to sleep now

anyways refer this link

http://ubuntuforums.org/showthread.php?t=766048

I have bookmarked this page

see you tommorow

dipc (diptesh-chh-1987) said : #11

alright... thanks a lot.... please let me knwo if you find a solution