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geary package

How to stop Elementary OS from directing support to Ubuntu

Asked by michael

In Geary, maybe other programs Elementary OS directs questions to Ubuntu Launchpad. I am in Elementary support asking this question. This I believe this is causing so many questions in Ubuntu Launchpad.

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michael (yellupcm-gmail) said : 		#1

Go to this site. This is what comes up when you Google Elementary OS support.

https://elementary.io/support

Then click on Geary. Then ask a question, it sends you straight to here.

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actionparsnip (andrew-woodhead666) said : 		#2

Contact the ElementaryOS guys. They may use Launchpad for their packages etc but the Ubuntu part of it will not support ElementaryOS.

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michael (yellupcm-gmail) said : 		#3

Geary support link points to Ubuntu package #732
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embik opened this Issue 5 hours ago · 1 comment
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embik commented 5 hours ago

As this question on Launchpad points out, the Geary link on elementary.io/en/support forwards users to the Ubuntu package questions. The Ubuntu community won't support these questions though (for good reason, we're a different distro after all), so we either need to pull this link (for now) or find a better link for Geary support (shame we don't have support forums :stuck_out_tongue: )
@danrabbit danrabbit added Confirmed Bitesize labels 5 hours ago
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danrabbit commented 5 hours ago

As stackexchange is currently still private, we'll probably just need to pull this link for now since there isn't a geary-specific link for support other than Launchpad Answers

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michael (yellupcm-gmail) said : 		#4

Marvin Beckers (embik) said 5 hours ago: #3

I created an issue for our web team to fix this, you can track it here: https://github.com/elementary/mvp/issues/732

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michael (yellupcm-gmail) said : 		#5

I believe this should solve the problem.