Linux Flash incompatibility with TransPerfect Website
I need to access the TransPerfect Language translation web service found at URL: video.tptri.
Apparently this site requires Flash capability to utilize audio and video capability of my local computer. Errors indicate that I do not have the proper "Plug-ins" loaded. However, I have loaded all Flash programs that I can find. I am using UBUNTU Business Remix 12.04 (32-bit on an AMD 2200). I have Firefox loaded and it does not work. I have Chrome loaded and it doesn't work either. I have Opera loaded under Wine and it does not work. Nor does Konqueror. This is the only website that I seem to have problems with. Skype is my benchmark. It seems to work fine. Naturally the site works well from any Windows machine. However, I don't use Windows and would like to consider using their site. Others needing translation services could benefit from solving this problem as well.
I have exhausted my resources and require the help of experts. Would someone visit the following site: video.tptri.
Thanks,
Dudley
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- actionparsnip
- Solved:
- 2012-07-04
- Last query:
- 2012-07-04
- Last reply:
- 2012-07-04
Opera has a native Linux app...why are you running it in Wine?
Can you give the output of:
lsb_release -a; uname -a; dpkg -l | egrep 'flash|
Thanks
| Dudley Allen (volksmarcher58) said : | #2 |
Greetings,
Thanks for your response. I was unaware that Opera has a native Linux
app! Not sure why I missed that but will eliminate the Wine version and
install native version.
Here is the output as requested:
dudley@
'flash|
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
Linux ubuntu-business 3.2.0-26-generic #41-Ubuntu SMP Thu Jun 14 16:26:01
UTC 2012 i686 athlon i386 GNU/Linux
ii flashplugin-
11.2.202.
rc gnash
0.8.10-5ubuntu1 GNU Shockwave Flash (SWF) player
rc gnash-common
0.8.10-5ubuntu1 GNU Shockwave Flash (SWF) player -
Common files/libraries
rc lightspark-common
0.5.5-0ubuntu1 High-performance SWF player -
common data
dudley@
As stated, none of the browsers on this machine can use the website in
the original message. The problem may be the website developer. However,
I'm not confident that I don't have a problem either.
Cheers,
Dudley
On Sun, Jul 1, 2012 at 11:01 PM, actionparsnip <
<email address hidden>> wrote:
> Your question #201992 on Ubuntu changed:
> https:/
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Opera has a native Linux app...why are you running it in Wine?
>
> Can you give the output of:
>
> lsb_release -a; uname -a; dpkg -l | egrep 'flash|
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you asked the question.
>
You have 3 flash plugins installed / with residual configs. This causes a conflict and you get nothing. If you run:
sudo apt-get --purge remove flashplugin-
sudo dpkg -P gnash gnash-common lightspark-common
Then can you give the output of:
cat /proc/cpuinfo
If you have a 32bit AMD CPU, you will need one of the older flash plugins as there is a known issue with the architecture and flash.
| Dudley Allen (volksmarcher58) said : | #4 |
Once again, thanks much for the assistance. I followed your instructions
and here is the output pasted below. I do have a 32-bit machine and will
find and install an older version.
dudley@
(Reading database ... 200504 files and directories currently installed.)
Removing gnash ...
Purging configuration files for gnash ...
Removing gnash-common ...
Purging configuration files for gnash-common ...
Removing lightspark-common ...
Purging configuration files for lightspark-common ...
dudley@
processor : 0
vendor_id : AuthenticAMD
cpu family : 6
model : 8
model name : AMD Athlon(tm) XP 2200+
stepping : 1
cpu MHz : 1833.870
cache size : 256 KB
fdiv_bug : no
hlt_bug : no
f00f_bug : no
coma_bug : no
fpu : yes
fpu_exception : yes
cpuid level : 1
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov
pat pse36 mmx fxsr sse syscall mp mmxext 3dnowext 3dnow up
bogomips : 3667.74
clflush size : 32
cache_alignment : 32
address sizes : 34 bits physical, 32 bits virtual
power management: ts
Cheers,
Dudley
On Tue, Jul 3, 2012 at 7:46 AM, actionparsnip <
<email address hidden>> wrote:
> Your question #201992 on Ubuntu changed:
> https:/
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> You have 3 flash plugins installed / with residual configs. This causes
> a conflict and you get nothing. If you run:
>
> sudo apt-get --purge remove flashplugin-
> sudo dpkg -P gnash gnash-common lightspark-common
>
> Then can you give the output of:
>
> cat /proc/cpuinfo
>
> If you have a 32bit AMD CPU, you will need one of the older flash
> plugins as there is a known issue with the architecture and flash.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
Yep, 32bit AMD. You need to manually install one of these older flashed. The newer ones have issues with 32bit AMD PUS:
http://
It's a known issue
| Dudley Allen (volksmarcher58) said : | #6 |
Outstanding technical response and help! I had exceeded my technical ability and needed some help. You gave me exactly what I needed and helped me learn a little more. Thanks much!
Cheers,
Dudley
Its all good, thats why it's called a community :)
