Can't see you tube

Please open a terminal: ctrl+alt+t
Enter:
lsb_release -a
firefox -v
dpkg -l flash* | grep ii
sudo updatedb
locate libflashplayer.so

## To avoid typo copy and paste every single line separately in a terminal window, press Enter-key after each to generate the output.
Please post complete output here. Thank you.

Hi Sam

Nothing is happening with thisb@b-desktop:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty
b@b-desktop:~$ firefox -v
Mozilla Firefox 11.0
b@b-desktop:~$ dpkg -l flash* | grep ii
b@b-desktop:~$ sudo updatedb
[sudo] password for b:
bSorry, try again.
[sudo] password for b:
b@b-desktop:~$
Nothing happening here.
What I think it is is that I had it working but my computer is a bit old and wouldn't accommodate the latest adobe version so it was running an older version. I didn't think about that and installed the later version that you tube suggested and that's why I think it has stalled.

Barbara, thanks.
That nothing happens was expected, it just collected some info to give a brief status overview since the other person doesn't sit in front of your computer.

Please close firefox, package management GUIs and work from terminal.
Please open a terminal: ctrl+alt+t
Enter:
sudo apt-get clean
sudo apt-get autoremove

sudo apt-get update
sudo apt-get upgrade

sudo apt-get install flashplugin-installer

firefox -new-tab https://www.adobe.com/software/flash/about/

## The testpage should tell if flash is installed and which version.

Hi
This is what I got at the terminalb@b-desktop:~$ sudo apt-get clean
[sudo] password for b:
Sorry, try again.
[sudo] password for b:
b@b-desktop:~$ sudo apt-get clean
b@b-desktop:~$ sudo apt-get autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED
  libesd0 libgladeui-1-11 libgnome-desktop-2-17
0 upgraded, 0 newly installed, 3 to remove and 1 not upgraded.
After this operation, 2,916 kB disk space will be freed.
Do you want to continue [Y/n]? y
Abort.
b@b-desktop:~$
b@b-desktop:~$

Cheers

Barbara

Please post complete output of:
sudo apt-get update
sudo apt-get upgrade

desktop:~$ sudo apt-get update
[sudo] password for b:
Sorry, try again.
[sudo] password for b:
Ign http://archive.canonical.com oneiric InRelease
Ign http://security.ubuntu.com oneiric-security InRelease
Get:1 http://security.ubuntu.com oneiric-security Release.gpg [198 B]
Hit http://archive.canonical.com oneiric Release.gpg
Hit http://archive.canonical.com oneiric Release
Ign http://gb.archive.ubuntu.com oneiric InRelease
Ign http://gb.archive.ubuntu.com oneiric-updates InRelease
Get:2 http://security.ubuntu.com oneiric-security Release [40.8 kB]
Ign http://extras.ubuntu.com oneiric InRelease
Get:3 http://gb.archive.ubuntu.com oneiric Release.gpg [198 B]
Get:4 http://extras.ubuntu.com oneiric Release.gpg [72 B]
Hit http://extras.ubuntu.com oneiric Release
Hit http://archive.canonical.com oneiric/partner i386 Packages
Get:5 http://security.ubuntu.com oneiric-security/main Sources [36.6 kB]
Ign http://archive.canonical.com oneiric/partner TranslationIndex
Get:6 http://gb.archive.ubuntu.com oneiric-updates Release.gpg [198 B]
Hit http://extras.ubuntu.com oneiric/main i386 Packages
Get:7 http://security.ubuntu.com oneiric-security/restricted Sources [1,959 B]
Get:8 http://security.ubuntu.com oneiric-security/universe Sources [15.7 kB]
Get:9 http://security.ubuntu.com oneiric-security/multiverse Sources [1,668 B]
Get:10 http://security.ubuntu.com oneiric-security/main i386 Packages [107 kB]
Ign http://extras.ubuntu.com oneiric/main TranslationIndex
Get:11 http://gb.archive.ubuntu.com oneiric Release [40.8 kB]
Ign http://archive.canonical.com oneiric/partner Translation-en_GB
Get:12 http://security.ubuntu.com oneiric-security/restricted i386 Packages [3,939 B]
Get:13 http://security.ubuntu.com oneiric-security/universe i386 Packages [34.7 kB]
Get:14 http://security.ubuntu.com oneiric-security/multiverse i386 Packages [3,379 B]
Get:15 http://security.ubuntu.com oneiric-security/main TranslationIndex [73 B]
Ign http://archive.canonical.com oneiric/partner Translation-en
Get:16 http://security.ubuntu.com oneiric-security/multiverse TranslationIndex [72 B]
Get:17 http://security.ubuntu.com oneiric-security/restricted TranslationIndex [71 B]
Get:18 http://security.ubuntu.com oneiric-security/universe TranslationIndex [73 B]
Get:19 http://security.ubuntu.com oneiric-security/main Translation-en [54.6 kB]
Hit http://security.ubuntu.com oneiric-security/multiverse Translation-en
Hit http://security.ubuntu.com oneiric-security/restricted Translation-en
Hit http://security.ubuntu.com oneiric-security/universe Translation-en
Get:20 http://gb.archive.ubuntu.com oneiric-updates Release [40.8 kB]
Get:21 http://gb.archive.ubuntu.com oneiric/main Sources [877 kB]
Ign http://extras.ubuntu.com oneiric/main Translation-en_GB
Ign http://extras.ubuntu.com oneiric/main Translation-en
Get:22 http://gb.archive.ubuntu.com oneiric/restricted Sources [5,351 B]
Get:23 http://gb.archive.ubuntu.com oneiric/universe Sources [4,677 kB]
Get:24 http://gb.archive.ubuntu.com oneiric/multiverse Sources [149 kB]
Get:25 http://gb.archive.ubuntu.com oneiric/multiverse Sources [149 kB]
Get:26 http://gb.archive.ubuntu.com oneiric/main i386 Packages [1,226 kB]
Get:27 http://gb.archive.ubuntu.com oneiric/restricted i386 Packages [8,216 B]
Get:28 http://gb.archive.ubuntu.com oneiric/universe i386 Packages [4,468 kB]
Get:29 http://gb.archive.ubuntu.com oneiric/multiverse i386 Packages [119 kB]
Hit http://gb.archive.ubuntu.com oneiric/main TranslationIndex
Hit http://gb.archive.ubuntu.com oneiric/multiverse TranslationIndex
Hit http://gb.archive.ubuntu.com oneiric/restricted TranslationIndex
Hit http://gb.archive.ubuntu.com oneiric/universe TranslationIndex
Get:30 http://gb.archive.ubuntu.com oneiric-updates/main Sources [137 kB]
Get:31 http://gb.archive.ubuntu.com oneiric-updates/restricted Sources [2,864 B]
Get:32 http://gb.archive.ubuntu.com oneiric-updates/universe Sources [51.8 kB]
Get:33 http://gb.archive.ubuntu.com oneiric-updates/multiverse Sources [3,689 B]
Get:34 http://gb.archive.ubuntu.com oneiric-updates/main i386 Packages [332 kB]
Get:35 http://gb.archive.ubuntu.com oneiric-updates/restricted i386 Packages [6,268 B]
Get:36 http://gb.archive.ubuntu.com oneiric-updates/universe i386 Packages [111 kB]
Get:37 http://gb.archive.ubuntu.com oneiric-updates/multiverse i386 Packages [6,366 B]
Get:38 http://gb.archive.ubuntu.com oneiric-updates/main TranslationIndex [74 B]
Get:39 http://gb.archive.ubuntu.com oneiric-updates/multiverse TranslationIndex [72 B]
Get:40 http://gb.archive.ubuntu.com oneiric-updates/restricted TranslationIndex [72 B]
Get:41 http://gb.archive.ubuntu.com oneiric-updates/universe TranslationIndex [73 B]
Hit http://gb.archive.ubuntu.com oneiric/main Translation-en_GB
Hit http://gb.archive.ubuntu.com oneiric/main Translation-en
Hit http://gb.archive.ubuntu.com oneiric/multiverse Translation-en_GB
Hit http://gb.archive.ubuntu.com oneiric/multiverse Translation-en
Hit http://gb.archive.ubuntu.com oneiric/restricted Translation-en_GB
Hit http://gb.archive.ubuntu.com oneiric/restricted Translation-en
Hit http://gb.archive.ubuntu.com oneiric/universe Translation-en_GB
Hit http://gb.archive.ubuntu.com oneiric/universe Translation-en
Get:42 http://gb.archive.ubuntu.com oneiric-updates/main Translation-en [152 kB]
Hit http://gb.archive.ubuntu.com oneiric-updates/multiverse Translation-en
Hit http://gb.archive.ubuntu.com oneiric-updates/restricted Translation-en
Hit http://gb.archive.ubuntu.com oneiric-updates/universe Translation-en
Fetched 12.7 MB in 2min 46s (76.5 kB/s)
Reading package lists... Done

Hi
I hope the above is what you wee looking for.

best wishes

Barbara

Thank you.
Please post output of:
sudo apt-get upgrade

b@b-desktop:~$ sudo apt-get upgrade
[sudo] password for b:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages have been kept back:
  evolution-common linux-generic linux-headers-generic linux-image-generic
The following packages will be upgraded:
  linux-libc-dev
1 upgraded, 0 newly installed, 0 to remove and 4 not upgraded.
Need to get 826 kB of archives.
After this operation, 0 B of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main linux-libc-dev i386 3.0.0-19.33 [826 kB]
Fetched 826 kB in 2s (350 kB/s)
(Reading database ... 183484 files and directories currently installed.)
Preparing to replace linux-libc-dev 3.0.0-17.30 (using .../linux-libc-dev_3.0.0-19.33_i386.deb) ...
Unpacking replacement linux-libc-dev ...
Setting up linux-libc-dev (3.0.0-19.33) ...
b@b-desktop:~$

Thank you.
Please post output of:
sudo apt-get dist-upgrade

b@b-desktop:~$ sudo apt-get dist-upgrade
[sudo] password for b:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following NEW packages will be installed
  linux-headers-3.0.0-19 linux-headers-3.0.0-19-generic
  linux-image-3.0.0-19-generic
The following packages have been kept back:
  evolution-common
The following packages will be upgraded:
  libmagickcore3 libmagickwand3 libsmbclient libwbclient0 linux-generic
  linux-headers-generic linux-image-generic samba-common samba-common-bin
  smbclient
10 upgraded, 3 newly installed, 0 to remove and 1 not upgraded.
Need to get 74.1 MB of archives.
After this operation, 215 MB of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main linux-image-3.0.0-19-generic i386 3.0.0-19.33 [36.5 MB]
Get:2 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main libmagickcore3 i386 8:6.6.0.4-3ubuntu1.1 [1,660 kB]
Get:3 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main libmagickwand3 i386 8:6.6.0.4-3ubuntu1.1 [308 kB]
Get:4 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main libwbclient0 i386 2:3.5.11~dfsg-1ubuntu2.3 [57.1 kB]
Get:5 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main libsmbclient i386 2:3.5.11~dfsg-1ubuntu2.3 [2,103 kB]
Get:6 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main linux-generic i386 3.0.0.19.23 [1,714 B]
Get:7 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main linux-image-generic i386 3.0.0.19.23 [2,574 B]
Get:8 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main linux-headers-3.0.0-19 all 3.0.0-19.33 [11.2 MB]
Get:9 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main linux-headers-3.0.0-19-generic i386 3.0.0-19.33 [850 kB]
Get:10 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main linux-headers-generic i386 3.0.0.19.23 [2,588 B]
Get:11 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main smbclient i386 2:3.5.11~dfsg-1ubuntu2.3 [14.9 MB]
Get:12 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main samba-common all 2:3.5.11~dfsg-1ubuntu2.3 [331 kB]
Get:13 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main samba-common-bin i386 2:3.5.11~dfsg-1ubuntu2.3 [6,183 kB]
Fetched 74.1 MB in 1min 1s (1,197 kB/s)
Preconfiguring packages ...
Selecting previously deselected package linux-image-3.0.0-19-generic.
(Reading database ... 183484 files and directories currently installed.)
Unpacking linux-image-3.0.0-19-generic (from .../linux-image-3.0.0-19-generic_3.0.0-19.33_i386.deb) ...
Done.

Thank you Sam

Barbara that's the complete output? All it does is unpacking linux-image? Did you reboot?

b@b-desktop:~$ sudo apt-get dist-upgrade
[sudo] password for b:
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
b@b-desktop:~$

This is what I got when I tried again.

Do you know how to do what it's asking?

Barbara, this is what dpkg tells you to run:
sudo dpkg --configure -a

Almost certain it won't fix the issue.
There is something badly messed up, lsb_release is 11.04 and sources are 11.10.
Suggest backup and clean install of 12.04 LTS.

    ┌─────────────────────────────────┤ ├─────────────────────────────────┐
    │ A new version of /boot/grub/menu.lst is available, but the version │
    │ installed currently has been locally modified. │
    │ │
    │ What would you like to do about menu.lst? │
    │ │
    │ install the package maintainer's version │
    │ keep the local version currently installed │
    │ show the differences between the versions │
    │ show a side-by-side difference between the versions │
    │ show a 3-way difference between available versions │
    │ do a 3-way merge between available versions (experimental) │
    │ start a new shell to examine the situation │
    │ │
    │ │
    │ <Ok> │
    │ This is what it says now. What do you think?

menu.lst belongs to legacy grub which also indicates something went wrong during upgrade.
If you'd like to proceed then select 'install the package maintainer's version'.
Again, consider a new installation it'll avoid future trouble.

Hi Sam

There was another update available so I selected *install the package maintainer's version* and now have 12.04.

Still when I look at you tube there is just a black space where the video should be.

Is there anything else I can do?

Barbara

Do you think if I went back to #3 and tried again it might work?

Lets compare first with #1:
lsb_release -a
firefox -v
dpkg -l flash* | grep ii
sudo updatedb
locate libflashplayer.so

## On each single line hit Enter-key and post complete outputs. Thank you.

b@b-desktop:~$ Lets compare first with #1:
Lets: command not found
b@b-desktop:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
b@b-desktop:~$ firefox -v
Mozilla Firefox 12.0
b@b-desktop:~$ dpkg -l flash* | grep ii
b@b-desktop:~$ sudo updatedb
[sudo] password for b:
Sorry, try again.
[sudo] password for b:
b
^[[3~b@b-desktop:~$ b
b: command not found
b@b-desktop:~$

b@b-desktop:~$
b@b-desktop:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
b@b-desktop:~$ firefox -v
Mozilla Firefox 12.0
b@b-desktop:~$ dpkg -l flash* | grep ii
b@b-desktop:~$ sudo updatedb
[sudo] password for b:
Sorry, try again.
[sudo] password for b:
b@b-desktop:~$

I hope this helps. It keeps saying my password isn't right but it is!

> keeps saying my password isn't right but it is

Occasionally it happens on first attempt, look at #2, 4 and 6, but #9 and 11 are ok.
It's just that the input needs a bit concentration while typing.

Ok, it looks as you're now on 12.04, well done.
As you've suggested already please try #3 again.

b@b-desktop:~$ sudo apt-get clean
[sudo] password for b:
Sorry, try again.
[sudo] password for b:
b@b-desktop:~$ sudo apt-get autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED
  libdb4.8 libdee-1.0-1 libunity6
0 upgraded, 0 newly installed, 3 to remove and 1 not upgraded.
After this operation, 2,373 kB disk space will be freed.
Do you want to continue [Y/n]? y
(Reading database ... 217084 files and directories currently installed.)
Removing libdb4.8 ...
Removing libunity6 ...
Removing libdee-1.0-1 ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
b@b-desktop:~$ sudo apt-get update
Ign http://archive.canonical.com precise InRelease
Ign http://gb.archive.ubuntu.com precise InRelease
Ign http://security.ubuntu.com precise-security InRelease
Ign http://extras.ubuntu.com precise InRelease
Ign http://gb.archive.ubuntu.com precise-updates InRelease
Get:1 http://security.ubuntu.com precise-security Release.gpg [198 B]
Get:2 http://extras.ubuntu.com precise Release.gpg [72 B]
Get:3 http://archive.canonical.com precise Release.gpg [198 B]
Get:4 http://gb.archive.ubuntu.com precise Release.gpg [198 B]
Get:5 http://archive.canonical.com precise Release [7,078 B]
Hit http://extras.ubuntu.com precise Release
Get:6 http://gb.archive.ubuntu.com precise-updates Release.gpg [198 B]
Get:7 http://security.ubuntu.com precise-security Release [49.6 kB]
Get:8 http://gb.archive.ubuntu.com precise Release [49.6 kB]
Get:9 http://gb.archive.ubuntu.com precise-updates Release [49.6 kB]
Hit http://extras.ubuntu.com precise/main i386 Packages
Ign http://extras.ubuntu.com precise/main TranslationIndex
Get:10 http://archive.canonical.com precise/partner i386 Packages [4,975 B]
Get:11 http://security.ubuntu.com precise-security/main Sources [6,603 B]
Ign http://archive.canonical.com precise/partner TranslationIndex
Get:12 http://gb.archive.ubuntu.com precise/main Sources [934 kB]
Get:13 http://security.ubuntu.com precise-security/restricted Sources [14 B]
Get:14 http://security.ubuntu.com precise-security/universe Sources [3,146 B]
Get:15 http://security.ubuntu.com precise-security/multiverse Sources [696 B]
Get:16 http://security.ubuntu.com precise-security/main i386 Packages [32.2 kB]
Get:17 http://security.ubuntu.com precise-security/restricted i386 Packages [14 B]
Get:18 http://security.ubuntu.com precise-security/universe i386 Packages [7,470 B]
Get:19 http://security.ubuntu.com precise-security/multiverse i386 Packages [1,393 B]
Get:20 http://security.ubuntu.com precise-security/main TranslationIndex [73 B]
Get:21 http://security.ubuntu.com precise-security/multiverse TranslationIndex [71 B]
Get:22 http://security.ubuntu.com precise-security/restricted TranslationIndex [70 B]
Get:23 http://security.ubuntu.com precise-security/universe TranslationIndex [72 B]
Get:24 http://security.ubuntu.com precise-security/main Translation-en [13.3 kB]
Get:25 http://security.ubuntu.com precise-security/multiverse Translation-en [587 B]
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Get:26 http://security.ubuntu.com precise-security/universe Translation-en [5,500 B]
Ign http://extras.ubuntu.com precise/main Translation-en_GB
Ign http://extras.ubuntu.com precise/main Translation-en
Ign http://archive.canonical.com precise/partner Translation-en_GB
Ign http://archive.canonical.com precise/partner Translation-en
Get:27 http://gb.archive.ubuntu.com precise/restricted Sources [5,470 B]
Get:28 http://gb.archive.ubuntu.com precise/universe Sources [5,019 kB]
Get:29 http://gb.archive.ubuntu.com precise/multiverse Sources [155 kB]
Get:30 http://gb.archive.ubuntu.com precise/main i386 Packages [1,274 kB]
Get:31 http://gb.archive.ubuntu.com precise/restricted i386 Packages [8,431 B]
Get:32 http://gb.archive.ubuntu.com precise/universe i386 Packages [4,796 kB]
Get:33 http://gb.archive.ubuntu.com precise/multiverse i386 Packages [121 kB]
Hit http://gb.archive.ubuntu.com precise/main TranslationIndex
Hit http://gb.archive.ubuntu.com precise/multiverse TranslationIndex
Hit http://gb.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://gb.archive.ubuntu.com precise/universe TranslationIndex
Get:34 http://gb.archive.ubuntu.com precise-updates/main Sources [18.8 kB]
Get:35 http://gb.archive.ubuntu.com precise-updates/restricted Sources [765 B]
Get:36 http://gb.archive.ubuntu.com precise-updates/universe Sources [7,141 B]
Get:37 http://gb.archive.ubuntu.com precise-updates/multiverse Sources [696 B]
Get:38 http://gb.archive.ubuntu.com precise-updates/main i386 Packages [57.7 kB]
Get:39 http://gb.archive.ubuntu.com precise-updates/restricted i386 Packages [770 B]
Get:40 http://gb.archive.ubuntu.com precise-updates/universe i386 Packages [19.3 kB]
Get:41 http://gb.archive.ubuntu.com precise-updates/multiverse i386 Packages [1,393 B]
Get:42 http://gb.archive.ubuntu.com precise-updates/main TranslationIndex [73 B]
Get:43 http://gb.archive.ubuntu.com precise-updates/multiverse TranslationIndex [71 B]
Get:44 http://gb.archive.ubuntu.com precise-updates/restricted TranslationIndex [71 B]
Get:45 http://gb.archive.ubuntu.com precise-updates/universe TranslationIndex [73 B]
Hit http://gb.archive.ubuntu.com precise/main Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/main Translation-en
Hit http://gb.archive.ubuntu.com precise/multiverse Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/multiverse Translation-en
Hit http://gb.archive.ubuntu.com precise/restricted Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/restricted Translation-en
Hit http://gb.archive.ubuntu.com precise/universe Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/universe Translation-en
Get:46 http://gb.archive.ubuntu.com precise-updates/main Translation-en [27.7 kB]
Get:47 http://gb.archive.ubuntu.com precise-updates/multiverse Translation-en [587 B]
Hit http://gb.archive.ubuntu.com precise-updates/restricted Translation-en
Get:48 http://gb.archive.ubuntu.com precise-updates/universe Translation-en [12.3 kB]
Fetched 12.7 MB in 28s (439 kB/s)
Reading package lists... Done
b@b-desktop:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages have been kept back:
  evolution-common
The following packages will be upgraded:
  dmsetup flashplugin-installer gdb gnome-orca libdevmapper-event1.02.1
  libdevmapper1.02.1 liblvm2app2.2 liborbit2 libqtbamf1
  python-software-properties software-center software-properties-common
  software-properties-gtk thunderbird thunderbird-globalmenu
  thunderbird-gnome-support thunderbird-locale-en thunderbird-locale-en-gb
18 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
Need to get 25.7 MB of archives.
After this operation, 610 kB of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main liborbit2 i386 1:2.14.19-0.1ubuntu1 [178 kB]
Get:2 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main libdevmapper1.02.1 i386 2:1.02.48-4ubuntu7.1 [67.6 kB]
Get:3 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main dmsetup i386 2:1.02.48-4ubuntu7.1 [37.1 kB]
Get:4 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/multiverse flashplugin-installer i386 11.2.202.235ubuntu0.12.04.1 [8,346 B]
Get:5 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main gdb i386 7.4-2012.04-0ubuntu1 [2,116 kB]
Get:6 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main gnome-orca all 3.4.1-0ubuntu0.1 [1,109 kB]
Get:7 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main libdevmapper-event1.02.1 i386 2:1.02.48-4ubuntu7.1 [10.0 kB]
Get:8 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main liblvm2app2.2 i386 2.02.66-4ubuntu7.1 [230 kB]
Get:9 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main libqtbamf1 i386 0.2.4-0ubuntu1 [67.3 kB]
Get:10 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main python-software-properties all 0.82.7.1 [22.2 kB]
Get:11 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main software-center all 5.2.1 [621 kB]
Get:12 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main software-properties-common all 0.82.7.1 [9,494 B]
Get:13 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main software-properties-gtk all 0.82.7.1 [33.9 kB]
Get:14 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main thunderbird-globalmenu i386 12.0.1+build1-0ubuntu0.12.04.1 [48.3 kB]
Get:15 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main thunderbird i386 12.0.1+build1-0ubuntu0.12.04.1 [20.8 MB]
Get:16 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main thunderbird-gnome-support i386 12.0.1+build1-0ubuntu0.12.04.1 [9,200 B]
Get:17 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main thunderbird-locale-en i386 1:12.0.1+build1-0ubuntu0.12.04.1 [349 kB]
Get:18 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main thunderbird-locale-en-gb all 1:12.0.1+build1-0ubuntu0.12.04.1 [12.6 kB]
Fetched 25.7 MB in 21s (1,184 kB/s)
Preconfiguring packages ...
(Reading database ... 217070 files and directories currently installed.)
Preparing to replace liborbit2 1:2.14.19-0.1 (using .../liborbit2_1%3a2.14.19-0.1ubuntu1_i386.deb) ...
Unpacking replacement liborbit2 ...
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Preparing to replace flashplugin-installer 11.2.202.233ubuntu2 (using .../flashplugin-installer_11.2.202.235ubuntu0.12.04.1_i386.deb) ...
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Preparing to replace gdb 7.4-2012.02-0ubuntu2 (using .../gdb_7.4-2012.04-0ubuntu1_i386.deb) ...
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Processing triggers for man-db ...
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flashplugin-installer: downloading http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_11.2.202.235.orig.tar.gz
Installing from local file /tmp/tmppKuhhE.gz
Flash Plugin installed.
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Rebuilding /usr/share/applications/bamf.index...
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Unknown media type in type 'all/all'
Unknown media type in type 'all/allfiles'
Unknown media type in type 'uri/mms'
Unknown media type in type 'uri/mmst'
Unknown media type in type 'uri/mmsu'
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Setting up liborbit2 (1:2.14.19-0.1ubuntu1) ...
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Updating software catalog...this may take a moment.
INFO:softwarecenter.db.pkginfo_impl.aptcache:aptcache.open()
Software catalog update was successful.
Setting up software-properties-common (0.82.7.1) ...
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Setting up thunderbird (12.0.1+build1-0ubuntu0.12.04.1) ...
Installing new version of config file /etc/apport/blacklist.d/thunderbird ...
Setting up thunderbird-globalmenu (12.0.1+build1-0ubuntu0.12.04.1) ...
Setting up thunderbird-gnome-support (12.0.1+build1-0ubuntu0.12.04.1) ...
Setting up thunderbird-locale-en (1:12.0.1+build1-0ubuntu0.12.04.1) ...
Setting up thunderbird-locale-en-gb (1:12.0.1+build1-0ubuntu0.12.04.1) ...
Setting up libdevmapper1.02.1 (2:1.02.48-4ubuntu7.1) ...
Setting up dmsetup (2:1.02.48-4ubuntu7.1) ...
update-initramfs: deferring update (trigger activated)
Setting up libdevmapper-event1.02.1 (2:1.02.48-4ubuntu7.1) ...
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ldconfig deferred processing now taking place
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update-initramfs: Generating /boot/initrd.img-3.2.0-24-generic
b@b-desktop:~$ sudo apt-get install flashplugin-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
flashplugin-installer is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
b@b-desktop:~$ firefox -new-tab https://www.adobe.com/software/flash/about/
b@b-desktop:~$

I was hoping that this would do it but it hasn't.

Is there any output when starting firefox in terminal?
What do you actually see on adobe's test page?

Please post outputs, thank you.
dpkg -l flash* | grep ii
sudo updatedb
locate libflashplayer.so

b@b-desktop:~$
b@b-desktop:~$ dpkg -l flash* | grep ii
b@b-desktop:~$ sudo updatedb
[sudo] password for b:
b@b-desktop:~$ locate libflashplayer.so
/opt/Adobe AIR/Versions/1.0/Resources/libflashplayer.so
/usr/lib/flashplugin-installer/libflashplayer.so
b@b-desktop:~$

https://www.adobe.com/software/flash/about/

This should be the link to what I see on the test page. Is it the test page? It's the page that came up. It tells you about instalation.b@b-desktop:~$
b@b-desktop:~$ dpkg -l flash* | grep ii
b@b-desktop:~$ sudo updatedb
[sudo] password for b:
b@b-desktop:~$ locate libflashplayer.so
/opt/Adobe AIR/Versions/1.0/Resources/libflashplayer.so
/usr/lib/flashplugin-installer/libflashplayer.so
b@b-desktop:~$ start firefox
start: Unknown job: firefox
b@b-desktop:~$

As you can see I don't know about starting firefox in a terminal.

cheers

Barbara

I was just having a look at the software available and saw a Mini Tube for watching you tube videos. It doesn't require the flash player. Would it be any use if I installed that one? Would I have to uninstall the Adobe?

Well I seem to have fixed it. I installed the mini tube but it made no difference. I iremoved it. Last year i was putting a few CDs on the computer to transfer to MP3. The Rythmbox wasn't working so I tried the Banshee player. I got on OK with that. Recently I was watching something and I noticed it came up on the Banshee player and not the Totem movie player so I wondered what would happen if I removed the totem movie player.
Although I've had it for years and the Banshee only came up when I was transferring music something must have happened to change things but now the you tube shows up OK, so far anyway.

That didn't last for long. i went to check it was still working by playing a song and it just came up with the blank screen again.

Mainly it is a blank screen but I had it on again this morning but I think it must have crashed although no crash notice came up.

It seems the potential is there but it doesn't last.

Just wondering why you don't get an output from this one:
dpkg -l flash* | grep ii

If flashplayer is installed the output should look like this:
ii flashplugin-installer 11.2.202.235ubuntu0.12.04.1

If installed correctly there is nothing in /opt,
/opt/Adobe AIR/Versions/1.0/Resources/libflashplayer.so

actually it's a directory for installing alien packages not using package manager.
Could be that it conflicts with -installer.
If possible move Adobe AIR directory somewhere or rename it.

Please post output:
update-alternatives --display mozilla-flashplugin

Totem is the standard media player and allows to watch youtube videos.
http://library.gnome.org/users/totem/3.0/totem-plugins.html.en#totem-plugins-youtube

Hi Sam

b@b-desktop:~$ update-alternatives --display mozilla-flashplugin
mozilla-flashplugin - auto mode
  link currently points to /usr/lib/flashplugin-installer/libflashplayer.so
/usr/lib/flashplugin-installer/libflashplayer.so - priority 50
Current 'best' version is '/usr/lib/flashplugin-installer/libflashplayer.so'.
b@b-desktop:~$

I tried dpkg -l flash* | grep ii again and till got nothing. Also I wanted to download a PDF and was told I needed a flash player. I have been able to get them OK up until recently. This trouble started after I did a system update. I had been on an older version of Ubuntu for over a year and only using the updates that I receive messages about. I hadn't gone for a new version until I started having trouble.

I have re-installed the Totem Player.

If possible move Adobe AIR directory somewhere or rename it.

There must be a conflict somewhere!

How do you move and /or rename? Sorry I am so ignorant.

Example.
cd /opt
mv Adobe AIR alien-adobe

If many operations not work as expected consider a clean install. In case contact local team near you for help.
http://loco.ubuntu.com/teams/

Hi Can you tell me what to do with the proposed answer?
Do I put it in a terminal or what?
I checked the local team but they seem to be in England. I am in Scotland and would have to email them anyway so being local is no advantage. They are not local to me.

Thanks Sam_, that solved my question.