adobe flash not working

First run this command in the Terminal:

sudo apt-get purge flashplugin-downloader flashplugin-installer

(It's OK if it tells you that flashplugin-installer is not installed. On the other hand, if it tells you that it cannot *find* that package and it doesn't remove flashplugin-downloader, please let us know.)

Then open the Software Center, find the package called adobe-flashplugin (you may be asked to enable the partner repository to install this), and install it.

Then close any web browser windows, go back into your web browser, and see if Flash works.

It is still not working. There were two choices in the software center. I
chose the one called "Adobe Flash Plugin 10".

benjamin@Hercules:~$ lsb_release -a; uname -a; dpkg -l | egrep
'flash|gnash|swf|spark'
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
Linux Hercules 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:56:25 UTC 2011
x86_64 x86_64 x86_64 GNU/Linux
ii adobe-flash-properties-gtk:i386
11.0.1.152-0oneiric1 GTK+ control panel for Adobe
Flash Player plugin version 10
ii adobe-flashplugin:i386
11.0.1.152-0oneiric1 Adobe Flash Player plugin
version 10

On Sat, Oct 29, 2011 at 2:01 PM, Eliah Kagan <
<email address hidden>> wrote:

> Your question #176779 on flashplugin-nonfree in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/flashplugin-nonfree/+question/176779
>
> Status: Open => Answered
>
> Eliah Kagan proposed the following answer:
> First run this command in the Terminal:
>
> sudo apt-get purge flashplugin-downloader flashplugin-installer
>
> (It's OK if it tells you that flashplugin-installer is not installed. On
> the other hand, if it tells you that it cannot *find* that package and
> it doesn't remove flashplugin-downloader, please let us know.)
>
> Then open the Software Center, find the package called adobe-flashplugin
> (you may be asked to enable the partner repository to install this), and
> install it.
>
> Then close any web browser windows, go back into your web browser, and
> see if Flash works.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/flashplugin-nonfree/+question/176779/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
>
> https://answers.launchpad.net/ubuntu/+source/flashplugin-nonfree/+question/176779
>
> You received this question notification because you asked the question.
>

What happens when you go to a website that uses Flash? Are there error messages?

Please also see if Flash works when you use a different web browser. For example, if you've been using Firefox, you could try the Chromium browser (you can get Chromium by installing the package called chromium-browser in the Software Center).

And please see if Flash works when you log in to your Ubuntu system using a different user account. If you only have one user account, you can create a second one for testing purposes.

I am not suggesting that using a different browser or a different user account should be considered a solution, even if it works -- rather, these are diagnostic steps, for the purpose of determining where the problem is.

When I try to watch a video it says: "you need to upgrade your adobe flash
player to watch this video"
and then it gives a link to adobe's website.

It does not work in Chromium and it does not work under another account.

On Sat, Oct 29, 2011 at 5:10 PM, Eliah Kagan <
<email address hidden>> wrote:

> Your question #176779 on flashplugin-nonfree in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/flashplugin-nonfree/+question/176779
>
> Status: Open => Needs information
>
> Eliah Kagan requested more information:
> What happens when you go to a website that uses Flash? Are there error
> messages?
>
> Please also see if Flash works when you use a different web browser. For
> example, if you've been using Firefox, you could try the Chromium
> browser (you can get Chromium by installing the package called chromium-
> browser in the Software Center).
>
> And please see if Flash works when you log in to your Ubuntu system
> using a different user account. If you only have one user account, you
> can create a second one for testing purposes.
>
> I am not suggesting that using a different browser or a different user
> account should be considered a solution, even if it works -- rather,
> these are diagnostic steps, for the purpose of determining where the
> problem is.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/flashplugin-nonfree/+question/176779
>
> You received this question notification because you asked the question.
>

@doreen biskup
You've linked bug 873673 to this question. Can you explain how you think that bug relates to Ben Raichel's problem?

So, what should I do now?

On Sun, Oct 30, 2011 at 9:35 AM, Eliah Kagan <
<email address hidden>> wrote:

> Your question #176779 on flashplugin-nonfree in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/flashplugin-nonfree/+question/176779
>
> Eliah Kagan posted a new comment:
> @doreen biskup
> You've linked bug 873673 to this question. Can you explain how you think
> that bug relates to Ben Raichel's problem?
>
> --
> You received this question notification because you asked the question.
>

This question was expired because it remained in the 'Open' state without activity for the last 15 days.