After upgrade to 11.10: i have no sound on flash videos

Asked by fred33435 on 2011-10-16

After upgrading to 11.10. I can play songs. But any video like Utube does not have sound.

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu flashplugin-nonfree Edit question
Assignee:
No assignee Edit question
Last query:
2011-11-06
Last reply:
2011-11-06

Can you give the output of:

uname -a; lsb_release -a; dpkg -l | egrep 'flash|gnash|swf'

Thanks

fred33435 (reup51) said : #2

Linux fred-Inspiron-570 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011 i686 athlon i386 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
ii adobe-flash-properties-gtk 11.0.1.152-0oneiric1 GTK+ control panel for Adobe Flash Player plugin version 10
ii adobe-flashplugin 11.0.1.152-0oneiric1 Adobe Flash Player plugin version 10
fred@fred-Inspiron-570:~$

What web browser are you using? What happens when you try a different browser? (For example, if you are using Firefox, you can test with Chromium, which you can get by installing the package called chromium-browser in the Software Center.)

Also, what happens when you try logging on to your Ubuntu system as a different user and attempting to play a Flash video? (If you only have one user account, you can create a second one for testing purposes.)

Also, what happens when you try to play audio in a web browser that is not Flash content, such as HTML 5 audio? (You can search the web for information about this if you don't know how to test this, but please also feel free to post here for help. If HTML 5 audio doesn't work, please check to see if the specific browser and browser version you're using supports HTML 5 audio.)

By the way, you may want to look at bug 858466, though it seems that different people who indicate they are affected by that bug are actually being affected by different problems. Answering the above questions should help determine what specific problem you are experiencing, so that we can (hopefully) solve it.

fred33435 (reup51) said : #4

Does not work in firefox, tried chromium it works fine.
Logged on to firefox with a different email address still no sound
Have no problem with other audio sounds
Will try to dn load html 5 audio
Thank you all for your support
fred

"Logged on to firefox with a different email address still no sound"

This is not what I meant when I said "try logging on to your Ubuntu system as a different user". What I meant was to click the indicator-session menu at the upper-right corner of the screen which looks like a power button with a gear, and click Log Out, and then log in as a different user. The login screen looks like http://www.extremetech.com/wp-content/uploads/2011/10/Ubuntulogin-e1318521877322.jpg. Can you do this?

(At this point we have reason to believe your problem is specific to Firefox, so now we should find out if it is specific to your one user account. If it is, then we can probably solve it by clearing out user-specific Firefox files. If it is not, then we might be able to solve it by reinstalling Firefox and clearing out global, i.e. systemwide, Firefox files. Since this problem does not affect other web browsers, it is probably not bug 858466.)

fred33435 (reup51) said : #6

Thank you, logged on as guest got sound & video.

fred33435 (reup51) said : #7

Removed firefox & reinstalled same problem

Ok as your current user, close firefox and run:

mv ~/.mozilla/firefox ~/.mozilla/firefox_old

Then rerun the browser. Is it ok (you will get a default profile but it's just to test)

fred33435 (reup51) said : #9

This is what I got mv ~/.mozilla/firefox ~/.mozilla/firefox_old
mv: cannot stat `/home/fred/.mozilla/firefox': No such file or directory
When I went back to firefox, I got the google home page. Not mine.
Tested the video same problem no sound
Thanks

Then the command didn't change anything, you want the command to output nothing to show it worked ok. Strange.

fred33435 (reup51) said : #11

Removal & reinstall firefox has caused problems. Keeps telling me resolution is wrong. It's not. Lost all my book marks.
It's not as stable.

The rename actually 'lost' your bookmarks. They are actually still stored in the folder you renamed to.

fred33435 (reup51) said : #13

Thank you for the answer. I know what renamed means, but renamed to what?
Or how do I search for it. I went to dash home & searched. Can't find anything.

Well you ran:

mv ~/.mozilla/firefox ~/.mozilla/firefox_old

So, if you think about it you can run:

rm -r ~/.mozilla/firefox; mv ~/.mozilla/firefox_old ~/.mozilla/firefox

Read the command, makes sense doesn't it....

fred33435 (reup51) said : #15

Thanks, but did not work. Reinstalling all my book marks.

OK. Let's examine where things are now. You were not able to give us text copied directly from the Terminal, so we can only guess as to what went wrong...

Please open a new Terminal window (Ctrl+Alt+T) and run this command, by copying it to the clipboard and pasting it into the Terminal:

ls -l ~/.*; echo; ls -l ~/.mozilla/* ~/.mozilla/.*

Then select all the text in the Terminal (Edit > Select All), copy it to the clipboard (Edit > Copy), and paste it here.

fred33435 (reup51) said : #17

Pretty long
-rw------- 1 fred fred 1495 2011-10-18 14:17 /home/fred/.bash_history
-rw-r--r-- 1 fred fred 220 2011-08-05 04:04 /home/fred/.bash_logout
-rw-r--r-- 1 fred fred 3180 2011-08-05 04:04 /home/fred/.bashrc
-rw-r--r-- 1 fred fred 88 2011-10-19 10:40 /home/fred/.dmrc
-rw------- 1 fred fred 16 2011-08-05 04:51 /home/fred/.esd_auth
-rw-r----- 1 fred fred 0 2011-10-13 14:44 /home/fred/.gksu.lock
-rw-rw-r-- 1 fred fred 132 2011-10-19 10:40 /home/fred/.gtk-bookmarks
-rw------- 1 fred fred 23410 2011-10-19 10:40 /home/fred/.ICEauthority
-rw-r--r-- 1 fred fred 797 2011-10-13 20:56 /home/fred/.profile
-rw------- 1 fred fred 256 2011-08-05 04:51 /home/fred/.pulse-cookie
-rw-r--r-- 1 fred fred 176 2011-10-11 16:34 /home/fred/.so_sane_state
-rw-r--r-- 1 fred fred 0 2011-08-07 21:05 /home/fred/.sudo_as_admin_successful
-rw------- 1 fred fred 62 2011-10-19 10:40 /home/fred/.Xauthority
-rw-r--r-- 1 fred fred 834 2011-09-30 14:27 /home/fred/.xscreensaver-getimage.cache
-rw------- 1 fred fred 8933 2011-10-19 11:44 /home/fred/.xsession-errors
-rw------- 1 fred fred 34540 2011-10-12 20:40 /home/fred/.xsession-errors.old

/home/fred/.:
total 14524
drwx------ 2 fred fred 4096 2011-09-07 06:44 death
drwxr-xr-x 8 fred fred 4096 2011-10-18 10:44 Desktop
drwxr-xr-x 2 fred fred 4096 2011-10-11 16:50 Documents
drwxr-xr-x 5 fred fred 4096 2011-10-17 18:32 Downloads
-rw-r--r-- 1 fred fred 167 2011-08-05 04:04 examples.desktop
drwxr-xr-x 14 fred fred 4096 2010-09-16 11:00 firefox
-rw-r--r-- 1 fred fred 35058 2011-09-22 15:36 golf.png
-rw-rw-r-- 1 fred fred 12547684 2011-08-05 01:30 libflashplayer.so
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 Music
drwxr-xr-x 3 fred fred 4096 2011-10-01 17:38 Pictures
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 Public
drwxr-xr-x 11 fred fred 4096 2011-08-30 20:36 seamonkey
-rw-rw-r-- 1 fred fred 2224670 2011-10-16 17:49 Stupidpeopleandguns.wmv
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 Templates
drwxrwxr-x 2 fred fred 4096 2011-08-07 18:50 Ubuntu One
drwxrwxr-x 5 fred fred 4096 2011-08-05 01:30 usr
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 Videos

/home/fred/..:
total 8
drwxr-xr-x 48 fred fred 4096 2011-10-19 10:40 fred
drwxr-xr-x 3 mythtv mythtv 4096 2011-08-09 15:51 mythtv

/home/fred/.adobe:
total 4
drwx------ 3 fred fred 4096 2011-10-03 15:21 Flash_Player

/home/fred/.audacity-data:
total 12
-rw-r--r-- 1 fred fred 1380 2011-10-16 10:16 audacity.cfg
drwxr-xr-x 2 fred fred 4096 2011-10-16 10:16 AutoSave
drwxr-xr-x 2 fred fred 4096 2011-10-04 18:52 presets

/home/fred/.cache:
total 140
drwxr-xr-x 3 fred fred 4096 2011-08-07 18:50 banshee-1
drwxr-xr-x 3 fred fred 4096 2011-09-01 10:54 checkbox
drwx------ 3 fred fred 4096 2011-08-08 12:27 chromium
drwx------ 2 fred fred 4096 2011-10-19 10:40 compizconfig-1
drwx------ 2 fred fred 4096 2011-10-19 11:05 dconf
-rw-r--r-- 1 fred fred 16384 2011-08-06 08:06 event-sound-cache.tdb.9b201f433c6e55ea212348144e3baef4.i486-pc-linux-gnu
-rw-r--r-- 1 fred fred 16384 2011-10-17 07:03 event-sound-cache.tdb.a78fd9ab1410c873ede5297e0000000a.i686-pc-linux-gnu
drwx------ 2 fred fred 4096 2011-08-07 19:03 evolution
drwxr-xr-x 3 fred fred 4096 2011-10-16 09:15 gnome-control-center
drwx------ 3 fred fred 4096 2011-09-01 16:24 google-chrome
drwxr-xr-x 2 fred fred 4096 2011-08-07 21:09 gwibber
drwx------ 3 fred fred 4096 2011-08-07 18:51 indicators
drwxr-xr-x 2 fred fred 4096 2011-08-07 18:50 media-art
drwx------ 3 fred fred 4096 2011-08-08 13:42 midori
-rw-r--r-- 1 fred fred 0 2011-08-09 15:25 motd.legal-displayed
-rw-r--r-- 1 fred fred 88 2011-10-19 10:40 notify-osd.log
drwxrwxr-x 3 fred fred 4096 2011-10-14 11:39 oneconf
drwxr-xr-x 2 fred fred 4096 2011-10-01 17:38 shotwell
drwxr-xr-x 8 fred fred 4096 2011-10-18 07:45 software-center
drwxr-xr-x 2 fred fred 4096 2011-08-07 18:50 sso
drwx------ 3 fred fred 4096 2011-09-01 14:06 telepathy
drwxr-xr-x 2 fred fred 4096 2011-08-06 07:54 tomboy
drwxr-xr-x 3 fred fred 4096 2011-08-07 18:46 totem
drwxr-xr-x 4 fred fred 4096 2011-08-07 18:50 ubuntuone
drwxr-xr-x 2 fred fred 4096 2011-08-07 18:33 unity
drwxr-xr-x 2 fred fred 4096 2011-08-10 00:10 update-manager-core
-rw-r--r-- 1 fred fred 2536 2011-09-18 13:41 usb-creator.log
drwx------ 2 fred fred 4096 2011-10-16 09:09 vinagre
drwx------ 2 fred fred 4096 2011-10-18 07:30 wallpaper
drwxr-xr-x 2 fred fred 4096 2011-10-19 10:40 zeitgeist

/home/fred/.compiz-1:
total 4
drwxr-xr-x 2 fred fred 4096 2011-10-19 10:40 session

/home/fred/.config:
total 152
drwxrwxr-x 2 fred fred 4096 2011-10-13 20:52 akonadi
drwx------ 2 fred fred 4096 2011-09-30 14:28 autostart
drwxr-xr-x 3 fred fred 4096 2011-10-18 09:08 banshee-1
drwx------ 2 fred fred 4096 2011-09-04 12:28 brasero
drwx------ 4 fred fred 4096 2011-10-18 19:46 chromium
drwx------ 3 fred fred 4096 2011-08-07 18:32 compiz-1
drwx------ 2 fred fred 4096 2011-10-19 11:05 dconf
drwxr-xr-x 2 fred fred 4096 2011-08-08 14:26 Dooble
drwx------ 2 fred fred 4096 2011-10-02 21:10 Empathy
drwx------ 2 fred fred 4096 2011-08-11 21:59 enchant
drwx------ 2 fred fred 4096 2011-10-15 18:31 evince
drwx------ 2 fred fred 4096 2011-08-07 20:21 evolution
drwxr-xr-x 3 fred fred 4096 2011-10-13 19:58 gnome-control-center
drwxr-xr-x 3 fred fred 4096 2011-08-05 04:51 gnome-disk-utility
drwxr-xr-x 3 fred fred 4096 2011-08-05 04:51 gnome-session
drwxr-xr-x 2 fred fred 4096 2011-10-13 19:57 goa-1.0
drwx------ 4 fred fred 4096 2011-10-18 19:54 google-chrome
drwx------ 2 fred fred 4096 2011-10-11 16:49 gtk-2.0
drwxr-xr-x 2 fred fred 4096 2011-08-07 21:09 gwibber
drwx------ 3 fred fred 4096 2011-08-07 18:33 ibus
drwxr-xr-x 2 fred fred 4096 2011-08-07 21:10 menus
drwx------ 2 fred fred 4096 2011-09-01 10:18 midori
-rw-rw-r-- 1 fred fred 559 2011-10-18 07:30 monitors.xml
drwxr-xr-x 2 fred fred 4096 2011-10-19 10:40 nautilus
drwxrwxr-x 2 fred fred 4096 2011-10-16 09:13 pitivi
drwxr-xr-x 2 fred fred 4096 2011-10-18 07:46 software-center
drwxr-xr-x 4 fred fred 4096 2011-08-06 07:55 tomboy
drwx------ 2 fred fred 4096 2011-10-18 14:20 totem
drwxr-xr-x 5 fred fred 4096 2011-10-16 09:09 transmission
-rw-r--r-- 1 fred fred 12920 2011-10-13 20:53 Trolltech.conf
drwx------ 2 fred fred 4096 2011-08-07 18:50 ubuntuone
drwx------ 2 fred fred 4096 2011-08-07 18:33 update-notifier
-rw------- 1 fred fred 632 2011-08-05 04:51 user-dirs.dirs
-rw-r--r-- 1 fred fred 5 2011-08-05 04:51 user-dirs.locale
drwxr-xr-x 2 fred fred 4096 2011-10-14 16:10 yelp

/home/fred/.dbus:
total 4
drwx------ 2 fred fred 4096 2011-08-07 18:32 session-bus

/home/fred/.dooble:
total 248
-rw-r--r-- 1 fred fred 249856 2011-09-02 07:26 WebpageIcons.db

/home/fred/.fontconfig:
total 180
-rw-r--r-- 1 fred fred 44792 2011-10-13 19:39 0f34bcd4b6ee430af32735b75db7f02b-le32d4.cache-3
-rw-r--r-- 1 fred fred 10272 2011-10-13 19:39 2cd17615ca594fa2959ae173292e504c-le32d4.cache-3
-rw-r--r-- 1 fred fred 1744 2011-10-13 19:35 4794a0821666d79190d59a36cb4f44b5-le32d4.cache-3
-rw-r--r-- 1 fred fred 104 2011-09-01 15:56 493b67e865e78fd37a22ec03fa805b3c-le32d4.cache-3
-rw-r--r-- 1 fred fred 15848 2011-10-13 19:38 515ca1ebc4b18308bea979be5704f9db-le32d4.cache-3
-rw-rw-r-- 1 fred fred 104 2011-10-13 21:02 5c568772b6f555ec9101966aad8a986b-le32d4.cache-3
-rw-r--r-- 1 fred fred 25888 2011-10-13 19:38 6d41288fd70b0be22e8c3a91e032eec0-le32d4.cache-3
-rw-r--r-- 1 fred fred 11416 2011-08-09 15:50 7ef2298fde41cc6eeb7af42e48b7d293-le32d4.cache-3
-rw-r--r-- 1 fred fred 50168 2011-10-13 19:14 d52a8644073d54c13679302ca1180695-le32d4.cache-3
-rw-r--r-- 1 fred fred 80 2011-10-13 19:28 fe547fea3a41b43a38975d292a2b19c7-le32d4.cache-3

/home/fred/.gconf:
total 12
drwx------ 34 fred fred 4096 2011-10-16 09:10 apps
drwx------ 3 fred fred 4096 2011-08-07 18:33 desktop
drwx------ 4 fred fred 4096 2011-08-09 14:46 system

/home/fred/.gconfd:
total 44
-rwx------ 1 fred fred 44414 2011-10-13 19:48 saved_state

/home/fred/.gnome2:
total 44
drwx------ 2 fred fred 4096 2011-10-15 18:23 accels
-rw-r--r-- 1 fred fred 6293 2011-10-04 07:46 backgrounds.xml
drwx------ 2 fred fred 4096 2011-09-02 17:50 eog
drwxr-x--- 3 fred fred 4096 2011-09-01 14:07 epiphany
drwx------ 2 fred fred 4096 2011-08-07 21:16 file-roller
drwxr-xr-x 2 fred fred 4096 2011-09-13 19:39 gedit
drwx------ 2 fred fred 4096 2011-09-04 14:23 keyrings
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 nautilus-scripts
drwx------ 3 fred fred 4096 2011-08-05 04:51 panel2.d
-rw-r--r-- 1 fred fred 34 2011-08-06 07:49 yelp

/home/fred/.gnome2_private:
total 0

/home/fred/.gnupg:
total 16
-rw------- 1 fred fred 9364 2011-08-05 04:51 gpg.conf
-rw------- 1 fred fred 0 2011-08-05 04:51 pubring.gpg
-rw------- 1 fred fred 0 2011-08-05 04:51 secring.gpg
-rw------- 1 fred fred 40 2011-08-05 04:51 trustdb.gpg

/home/fred/.gstreamer-0.10:
total 884
-rw------- 1 fred fred 274041 2011-08-05 04:51 registry.i486.bin
-rw------- 1 fred fred 629466 2011-10-18 14:38 registry.i686.bin

/home/fred/.gvfs:
total 0

/home/fred/.icons:
total 0

/home/fred/.kde:
total 4
lrwxrwxrwx 1 fred fred 22 2011-08-08 14:30 cache-fred-Inspiron-570 -> /var/tmp/kdecache-fred
drwx------ 5 fred fred 4096 2011-08-08 14:30 share
lrwxrwxrwx 1 fred fred 17 2011-08-08 14:30 socket-fred-Inspiron-570 -> /tmp/ksocket-fred
lrwxrwxrwx 1 fred fred 13 2011-08-08 14:30 tmp-fred-Inspiron-570 -> /tmp/kde-fred

/home/fred/.libreoffice:
total 4
drwx------ 3 fred fred 4096 2011-10-18 12:31 3

/home/fred/.local:
total 4
drwxr-xr-x 20 fred fred 4096 2011-10-18 21:58 share

/home/fred/.macromedia:
total 4
drwx------ 4 fred fred 4096 2011-09-12 07:23 Flash_Player

/home/fred/.mission-control:
total 4
drwx------ 2 fred fred 4096 2011-09-01 14:06 accounts

/home/fred/.mozilla:
total 16
drwx------ 4 fred fred 4096 2011-09-01 10:36 extensions
drwx------ 4 fred fred 4096 2011-10-18 14:17 firefox
-rw-r--r-- 1 fred fred 3 2011-08-07 20:29 firefox.last-version
drwx------ 3 fred fred 4096 2011-09-01 10:36 seamonkey

/home/fred/.pki:
total 4
drwx------ 2 fred fred 4096 2011-08-08 12:27 nssdb

/home/fred/.pulse:
total 288
-rw-r--r-- 1 fred fred 696 2011-08-05 04:51 9b201f433c6e55ea212348144e3baef4-card-database.tdb
-rw-r--r-- 1 fred fred 43 2011-08-07 17:25 9b201f433c6e55ea212348144e3baef4-default-sink
-rw-r--r-- 1 fred fred 42 2011-08-07 17:25 9b201f433c6e55ea212348144e3baef4-default-source
-rw-r--r-- 1 fred fred 61440 2011-08-05 04:51 9b201f433c6e55ea212348144e3baef4-device-volumes.tdb
lrwxrwxrwx 1 fred fred 23 2011-08-07 17:25 9b201f433c6e55ea212348144e3baef4-runtime -> /tmp/pulse-5Vi4x6YkGvzf
-rw-r--r-- 1 fred fred 73728 2011-08-05 04:51 9b201f433c6e55ea212348144e3baef4-stream-volumes.tdb
-rw-r--r-- 1 fred fred 696 2011-08-07 18:32 a78fd9ab1410c873ede5297e0000000a-card-database.tdb
-rw-r--r-- 1 fred fred 43 2011-10-19 10:40 a78fd9ab1410c873ede5297e0000000a-default-sink
-rw-r--r-- 1 fred fred 42 2011-10-19 10:40 a78fd9ab1410c873ede5297e0000000a-default-source
-rw-r--r-- 1 fred fred 61440 2011-10-19 10:40 a78fd9ab1410c873ede5297e0000000a-device-volumes.tdb
lrwxrwxrwx 1 fred fred 23 2011-10-19 10:40 a78fd9ab1410c873ede5297e0000000a-runtime -> /tmp/pulse-9vyJcXyHZzsR
-rw-r--r-- 1 fred fred 73728 2011-10-17 18:52 a78fd9ab1410c873ede5297e0000000a-stream-volumes.tdb

/home/fred/.shotwell:
total 12
drwxr-xr-x 2 fred fred 4096 2011-10-07 13:50 data
drwxr-xr-x 2 fred fred 4096 2011-10-01 17:38 mimics
drwxr-xr-x 4 fred fred 4096 2011-10-01 17:38 thumbs

/home/fred/.Skype:
total 52
drwxr-xr-x 2 fred fred 4096 2011-09-10 22:02 shared_dynco
drwxr-xr-x 2 fred fred 4096 2011-09-10 22:02 shared_httpfe
-rw-r--r-- 1 fred fred 0 2011-09-10 17:24 shared.lck
-rw-r--r-- 1 fred fred 42490 2011-09-10 21:24 shared.xml

/home/fred/.ssh:
total 0

/home/fred/.themes:
total 0

/home/fred/.thumbnails:
total 28
drwx------ 3 fred fred 4096 2011-08-06 06:57 fail
drwx------ 2 fred fred 4096 2011-10-16 17:00 large
drwx------ 2 fred fred 20480 2011-10-17 20:11 normal

/home/fred/.thunderbird:
total 16
drwx------ 4 fred fred 4096 2011-10-16 09:10 9fuj153a.default
-rw-rw-r-- 1 fred fred 335 2011-10-13 20:42 appreg
drwx------ 2 fred fred 4096 2011-10-13 20:42 Crash Reports
-rw-rw-r-- 1 fred fred 94 2011-10-13 20:42 profiles.ini

/home/fred/.tsclient:
total 4
-rw-r--r-- 1 fred fred 804 2011-08-05 15:38 last.tsc
-rw------- 1 fred fred 0 2011-08-05 15:38 mru.tsc

/home/fred/.update-notifier:
total 0

/home/fred/.wapi:
total 0

-rw-r--r-- 1 fred fred 3 2011-08-07 20:29 /home/fred/.mozilla/firefox.last-version

/home/fred/.mozilla/.:
total 16
drwx------ 4 fred fred 4096 2011-09-01 10:36 extensions
drwx------ 4 fred fred 4096 2011-10-18 14:17 firefox
-rw-r--r-- 1 fred fred 3 2011-08-07 20:29 firefox.last-version
drwx------ 3 fred fred 4096 2011-09-01 10:36 seamonkey

/home/fred/.mozilla/..:
total 14524
drwx------ 2 fred fred 4096 2011-09-07 06:44 death
drwxr-xr-x 8 fred fred 4096 2011-10-18 10:44 Desktop
drwxr-xr-x 2 fred fred 4096 2011-10-11 16:50 Documents
drwxr-xr-x 5 fred fred 4096 2011-10-17 18:32 Downloads
-rw-r--r-- 1 fred fred 167 2011-08-05 04:04 examples.desktop
drwxr-xr-x 14 fred fred 4096 2010-09-16 11:00 firefox
-rw-r--r-- 1 fred fred 35058 2011-09-22 15:36 golf.png
-rw-rw-r-- 1 fred fred 12547684 2011-08-05 01:30 libflashplayer.so
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 Music
drwxr-xr-x 3 fred fred 4096 2011-10-01 17:38 Pictures
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 Public
drwxr-xr-x 11 fred fred 4096 2011-08-30 20:36 seamonkey
-rw-rw-r-- 1 fred fred 2224670 2011-10-16 17:49 Stupidpeopleandguns.wmv
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 Templates
drwxrwxr-x 2 fred fred 4096 2011-08-07 18:50 Ubuntu One
drwxrwxr-x 5 fred fred 4096 2011-08-05 01:30 usr
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 Videos

/home/fred/.mozilla/extensions:
total 8
drwxr-xr-x 2 fred fred 4096 2011-09-01 10:36 {92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a}
drwxr-xr-x 2 fred fred 4096 2011-08-05 04:51 {ec8030f7-c20a-464f-9b0e-13a3a9e97384}

/home/fred/.mozilla/firefox:
total 12
drwx------ 2 fred fred 4096 2011-10-18 14:17 Crash Reports
drwx------ 6 fred fred 4096 2011-10-19 11:57 fs23grbl.default
-rw-rw-r-- 1 fred fred 94 2011-10-18 14:17 profiles.ini

/home/fred/.mozilla/seamonkey:
total 8
drwx------ 5 fred fred 4096 2011-10-18 19:50 ixspipxu.default
-rw-r--r-- 1 fred fred 94 2011-09-01 10:36 profiles.ini
fred@fred-Inspiron-570:~$

svenmeier (sven-meiers) said : #18

Flash in Firefox on my 64bit Ubuntu installation has no sound, HTML5 and other applications work fine. On my 32bit installation evertyhing works.

Can I help with more information to resolve this issue?

@svenmeier
Please create your *own* separate question for this. Your problem might turn, upon investigation, to be the same as this problem, but it also very well might not.

Also, while commenting in other people's questions even if you don't have an answer is sometimes (often) appropriate, please do not use "Add Information Request" unless you are requesting information from the question's creator, for the purpose of being able to answer that person's original question, since this changes the status of the question (now, it looks like fred33435 has to provide more information before it is worthwhile to attempt to provide an answer). Please see https://help.launchpad.net/Answers/AskingForHelp and https://help.launchpad.net/Answers/OfferingHelp for details.

@fred33435
Sorry about the enormous delay in getting back to you about this. Are you still experiencing this problem?

Audio worked in Firefox in the guest account, so this is a per-user problem. But you had wanted help getting your bookmarks back. Are you still in the same place with that? Do you still want help with that?

Also, do you use any other Mozilla Suite applications besides Firefox, such as Thunderbird? (It looks like your have Seamonkey...but do you have valuable user data, such as bookmarks, in Seamonkey as well as Firefox.)

fred33435 (reup51) said : #21

I posted that I put back 11.04. Sound works find in all applications.
Fred

Can you help with this problem?

Provide an answer of your own, or ask fred33435 for more information if necessary.

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