package flashplugin-installer 10.3.183.7ubuntu0.11.04.1 failed to install/upgrade: subproces installed post-installation script gaf een foutwaarde 2 terug

Asked by Arie Baars on 2011-09-01

regular update firefox 6.x ubuntu natty

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: flashplugin-installer 10.3.183.7ubuntu0.11.04.1
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic i686
AptOrdering:
 google-chrome-beta: Install
 flashplugin-installer: Configure
 google-chrome-beta: Configure
Architecture: i386
Date: Wed Aug 31 21:06:06 2011
ErrorMessage: subproces installed post-installation script gaf een foutwaarde 2 terug
InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Beta i386 (20100318)
SourcePackage: flashplugin-nonfree
Title: package flashplugin-installer 10.3.183.7ubuntu0.11.04.1 failed to install/upgrade: subproces installed post-installation script gaf een foutwaarde 2 terug
UpgradeStatus: Upgraded to natty on 2011-03-02 (182 days ago)

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu flashplugin-nonfree Edit question
Assignee:
No assignee Edit question
Solved by:
Eliah Kagan
Solved:
2011-09-28
Last query:
2011-09-28
Last reply:
2011-09-28
Steve Langasek (vorlon) said : #1

The error in your log is:

> update-alternatives: error: /var/lib/dpkg/alternatives/mozilla-flashplugin corrupt: line not terminated while trying to read status

This is not a bug in flashplugin, but a case of filesystem corruption. Marking this bug as a question for the Ubuntu support team to help you resolve the corruption issue.

Check your filesystem with smartctl:
https://help.ubuntu.com/community/Smartmontools

And then with fsck:
http://www.howforge.com/how-force-fsck-ubuntu

That way, if there is an underlying problem with your filesystem, it may be fixed.

Then completely remove and reinstall the Flash plugin, by running these commands in the Terminal (press Ctrl+Alt+T to open a Terminal window, then paste these commands into the Terminal to run them):

sudo apt-get purge adobe-flashplugin
sudo apt-get purge flashplugin-installer flashplugin-nonfree
sudo apt-get install flashplugin-installer

You may be prompted for your password. As you enter it, you won't see any placeholder characters (like *). That's OK. Also, don't worry if the first of those three commands fails with an error message saying that it cannot find adobe-flashplugin.

After you have run those commands, then close out of all web browser windows (if you had not done so already), and then go back into a browser and see if Flash works. If it works, you can mark this question as Solved. If it does not, then please post a reply with all the text from the Terminal (in the Terminal, run Edit > Select All followed by Edit > Copy, then paste here). If you don't know what Flash is and thus need an explanation for how to see if it works: go to a site that uses Flash, such as YouTube!, and see if animated Flash content (in the case of YouTube!, embedded videos) are able to play without problems. (Please note that *not* all embedded videos on the web use Flash.)

Arie Baars (abaars) said : #3

Thanks Eliah Kagan, that solved my question.