I can't play live videos on YouTube (problem with live transmission) - Ubuntu 18.04.5

Asked by Piotr on 2021-02-18

Dear Launchpad Community,

I can't play live videos from Youtube. I have problem only with live transmission. Normal videos works fine. I noticed that I also have problem on Focal (now I checked this on Bionic). On Lubuntu 18.04.5 on other machine I don't have this problem. I can play on Lubuntu all Youtube videos. What is a problem? Do you know? Can you help? I think that by default Ubuntu have not necessary package to play live videos on Youtube. I have rigt or this is issue?

What browsers have you tried please?

Piotr (peterq94) said : #2

Firefox 85.0.1 (64-bit) on Ubuntu 18.04.5 and Ubuntu 20.04.

Like I said on Lubuntu 18.04.5 on other machine I don't have this problem. I talked with person from Lubuntu project and I understand that Lubuntu and Ubuntu is the same so this is strange problem with Ubuntu. I checked on my machine with Lubuntu system and I have installed by default this package:

libwvstreams4.6-extras/bionic,now 4.6.1-11 amd64
libwvstreams4.6-base/bionic,now 4.6.1-11
ffmpegthumbnailer/bionic,now 2.1.1-0.1build1 amd64
libffmpegthumbnailer4v5/bionic,now 2.1.1-0.1build1 amd64

So my question is. I don't have above packages on Ubuntu because this are community packages. So this fix the problem with YouTube if I will install this?

Ubuntu have problems with YouTube live streams by default?

This is link to video with I have problem on Ubuntu: https://www.youtube.com/watch?v=21X5lGlDOfg

Manfred Hampl (m-hampl) said : #3

Why don't you just try installing these packages to check whether it helps?
If they do not help and if you then do not want to have them on your system any more, then you can easily uninstall them again.

We cannot check whether adding these packages helps on your system. Only you can check your system, we can't.

Piotr (peterq94) said : #4

I don't want install these packages because support of these packages in April will be ended. I asked in Launchpad because I thinked that someone had this same problem and can tell me if it is bug or this is problem with packages.

Bernard Stafford (bernard010) said : #5

The packages in question are also available in focal, they will be supported.
On Firefox, check the settings. Top right of browser page click on the gear icon -> Click Privacy & Security Tab -> scroll down to Permissions -> On Autoplay open settings -> Open drop down box for Default for all web sites -> Change setting to: Allow Audio and Video -> Bottom right Save Changes. Then try watching the Live streaming video.

Piotr (peterq94) said : #7

I have other question. Maybe someone have Ubuntu with default packages or live usb with ISO and can tell me if you can play this youtube video (NASA official channel, don't worry): https://www.youtube.com/watch?v=21X5lGlDOfg

I will be try to change some settings in firefox and I hope that this help.

@Bernard Stafford, your solution doesn't work for me. I did all your steps.

Bernard Stafford (bernard010) said : #8

On Firefox click Gear Icon -> Click the General Tab -> Scroll down to Digital Rights Management (DRM) -> Check mark the box Play DRM-Controlled Content. Try your video. I hope that helps.

Piotr (peterq94) said : #9

@Bernard Stafford, thanks for your help but this is not work for me. Do you have Ubuntu system with default configuration? If yes, can you tell me if youtube live video work in your system?

Bernard Stafford (bernard010) said : #10

I have Ubuntu 20.04, it will not play Live streaming video on youtube. Firefox 85.0.1. I did check that is the current Firefox for Ubuntu. sudo apt-get install firefox

Bernard Stafford (bernard010) said : #11

This I did figure out. Open the Ubuntu software center in the search box type: Firefox Their are 2 Firefox's The one installed by default which is 85.0.1 and if you scroll down further their is another. Firefox 85.0.2. I removed the default Firefox and installed the other from the snap store (Ubuntu software center) Oh it will play live streaming video. Thank you for posting this question.

Piotr (peterq94) said : #12

Ok, but why I should download new version. This other firefox is official from Mozilla in main repository? If I will install it this install also some other packages or only firefox packages? I have Firefox 85.0.1 on Lubuntu and on this system I can play live video so I think that this is not problem with firefox version itself. Lubuntu is from Ubuntu family system so it is the same so problem is strange and I want to know what is the problem.

Piotr (peterq94) said : #13

I wanted to link my bug report to your bug report but I can't find this option. I should use option "Mark as duplicate" to my report?

Bernard Stafford (bernard010) said : #14

The 2 bug reports are now linked. The other Firefox is the newest version of Firefox 85.0.2 that would be your choice. If you change versions sync your bookmarks or write them down. You will have to start over on bookmarks.

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