I'm new and I need help viewing certain web pages on firefox.

Strange. I had a look at http://mlb.mlb.com/index.jsp and it looks ok.

Which version of Firefox do you have? 3.0.10 is the final release. Do you use the Update Manager to get the latest updates?
Peter

I actually have Firefox 3.0.9. Should I update it? And, how do I use the update manager?

To use the Update Manager:

1: Click System > Administration > Update Manager (now it's checking for updates).
If you have updates, install them.

2: Click Check (a second repository will be checked)
If you have updates, install them.

Firefox should be upgraded to 3.0.10 via the Update Manager. I got it yesterday.
Peter

OK..I got that now, and firefox is updated. Now most of the streaming windows are opening, as long as I hit the "play" button first. Some are still just blank white squares though. I'm also having trouble watching some streaming video, specifically ones the my Windows Media Player supported when I had XP. Any idea what I can do about that??

Thanks again
Tim

Dear fleetothecleve,

The big play buttons sound like the Flashblock extension for Firefox. Try right clicking on one of them in the site and "Allow flash from this site" and then reload the page (F5).

Okay, the play buttons seem to be gone now. Now how do I get some of these videos to play? Like the ones on CNN.com. I intalled MPlayer and Adobe Flash for Ubuntu, and they're still not playing. I read something about "sudo apt-get install flashplugin-nonfree", but I have no idea what that means or how to install it properly.

Dear fleetothecleve,

In Ubuntu and other linux distributions, the method for installing things is not like in windows. So one should not download packages from websites and install them in the computer. Instead, there's a packaging system which one should use to install packages from an repository.

How did you install MPlayer and Adobe Flash, please?

I found Ubuntu/Linux versions of Adobe Flash and MPlayer and downloaded them. Then I went into Add/Remove under applications and had my computer install them. MPlayer seems to work, but I'm basically lost at this point. Should I uninstall them?

If you installed them from the package manager and not from the manually downloaded packages your system should be ok.

Lets be more specific. Give me a link to something that doesn't work, please.

Here's the link to CNN videos.

http://www.cnn.com/video/

The link to the Live Video Stream doesn't connect and the page never really finishes loading even though it says it's done. All I see is a black square where a video should be available to watch.

After Installing the flash plugin, did you close all of your firefox windows, and re-open it again? After doing so, go to http://www.adobe.com/products/flashplayer/

Hopefully you'll see a spiffy little movie. If not, then flash is not properly installed. Let us know what happens, and we'll go from there.

Try...

http://edition.cnn.com/video/

And just disable that flashblock extension.

the flashblock extension is disabled, but the video still isn't showing. The video on http://www.adobe.com/products/flashplayer/ is working however. Do you think there's something else I still need to install or disable/enable?

I wracking my brain because I've had this same problem before. Does YouTube work? Are you by chance using the 64 bit version of Ubuntu?

Thanks Mike Matis, that solved my question.

Unfortunately, through the process of fixing this, I lost the add/remove option from the Application drop-down list. Any idea what I need to do to recover that? Thanks again for your help!

- Right-click on the Application menu and select "Edit Menus"
- In window that appears, look in the right-hand column. Towards the bottom there should be the "Add/Remove..." selection. Make sure the checkbox next to it is checked.
- If for some reason it is not there, click the "New Item" button and fill out the box that appears as follows:
Type: Application
Name: Add/Remove...
Command: /usr/bin/gnome-app-install
Comment: Install and remove applications
- Click OK and your new Add/Remove Icon should be in the menu. Click close.
- If that doesn't work, The program "Synaptic," which you used above, performs the same job, though it is less "pretty" and more complex.

I'm happy your Flash issue is fixed. Happy viewing!

- Right-click on the Application menu and select "Edit Menus"
- In window that appears, look in the right-hand column. Towards the bottom there should be the "Add/Remove..." selection. Make sure the checkbox next to it is checked.
- If for some reason it is not there, click the "New Item" button and fill out the box that appears as follows:
Type: Application
Name: Add/Remove...
Command: /usr/bin/gnome-app-install
Comment: Install and remove applications
- Click OK and your new Add/Remove Icon should be in the menu. Click close.
- If that doesn't work, The program "Synaptic," which you used above, performs the same job, though it is less "pretty" and more complex.

I'm happy your Flash issue is fixed. Happy viewing!

Mike, all I have to say is I hope there's somebody out there that pays you money to do this kind of stuff! You're 2 for 2 with me. I have a feeling you'll be hearing from me again.

Thanks Again!

Tim

I'm just an idealistic volunteer. You're most welcome.

Hold on a sec! Now it appears in the drop down list....but when I try to open it I get this message:

"Failed to execute child process "/usr/bin/gnome-app-install" (No such file or directory)"

Any ideas?

Sorry to keep bugging you.

Tim

You probably have removed gnome-app-install while using synaptic.

Please type 'dpkg -l gnome-app-install' in a terminal and paste the results here.

You were right. I removed gnome. I went through Synaptic, and reinstalled it. Everything works fine now. Thanks again for your help!

Tim