Firefox 67.0 cannnot connect to Internet

Asked by ealthuis on 2019-05-24

Within the last few days Firefox was upgraded to version 67.0
This is so on 4 computers, on three it works OK, but on this computer Firefox cannot get through to the Internet.
I check preferences but have nothuing about proxy's.

The computer has I5 CPU, 8GB memory SSD fo systems and some 1TB hard disks, running 19.04 Cinnamon

ea@discovery:~$ uname -a
Linux discovery 5.0.0-15-generic #16-Ubuntu SMP Mon May 6 17:41:33 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
ea@discovery:~$

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu firefox Edit question
Assignee:
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Solved by:
ealthuis
Solved:
2019-05-24
Last query:
2019-05-24
Last reply:
2019-05-24
Bashing-om (bashing-om) said : #1

ealthuis - hello

Can you verify that you have internet connectivity on the subject machine ?
what returns:
systemd-resolve mozilla.com

-got to start the trouble shooting, somewhere-

ealthuis (ealthuis) said : #2

Chrome works just fine, as I am using it to access this question:

ea@discovery:~$ systemd-resolve mozilla.com
mozilla.com: 63.245.208.194 -- link: enp2s0

-- Information acquired via protocol DNS in 30.6ms.
-- Data is authenticated: no
ea@discovery:~$

Also system updates are Ok

Bashing-om (bashing-om) said : #3

ealthuis - Hummm ...

Have you tried moving your ~/.mozilla directory with all your user settings out of the way to see if it helps?

-maybe yes-

ealthuis (ealthuis) said : #4

Yes, that works but I loose all settings. I will see if I can copy a ~/.mozilla from another computer.
 That did not work.

I will go from here, thanks for your help

Bashing-om (bashing-om) said : #5

ealthuis; Outstanding

At least now making forward progress

Pleased I was of some small help

-together we can-