acroread hangs as plugin in both firefox 2.0 and opera 9.2

Asked by rick beldin on 2007-04-17

Laptop (compaq nc6220 1.5gb ram) with Ubuntu Edgy, which was upgraded from Dapper. firefox 2.0:

ii firefox 2.0.0.3+0dfsg- lightweight web browser based on Mozilla
ii opera 9.20-20070409. The Opera Web Browser

will hang displaying ANY pdf file, local or remote if it attempts to use the plugin. My workaround is to
use acroread as an external app. Acrobat version:

ii acroread 7.0.9-0.0.ubun Adobe Acrobat Reader: Portable Document Form

What I observe is that when I attempt to display the pdf file using acrobat as a plugin, I get a acroread process
that is started and apparentlly not listening to anything:

rbeldin 25283 24811 4 15:21 ? 00:00:00 /usr/lib/Adobe/Acrobat7.0/Reader/intellinux/bin/acroread --display :0.0 -progressPipe 3 -exitPipe 4

If I kill that one, a new instance is started, and if I kill THAT one, I finally get control of the browser, after
dismissing a popup that tells me that the plugin didn't start. Again, I can work around this by having the browser configured
to bring up acroread as a helper app.

The problem, or variants of it, appear to affect all users on the system. I tried renaming every instance of a 'plugin' directory
on the system until all I had was the acrobat plugin and was able to duplicate with just that. I renamed both .mozilla and .adobe
directories in my home directory with no change.

opera at least will show something:

opera
ERROR: ld.so: object 'libjvm.so' from LD_PRELOAD cannot be preloaded: ignored.
ERROR: ld.so: object 'libawt.so' from LD_PRELOAD cannot be preloaded: ignored.
X Error: BadDevice, invalid or uninitialized input device 169
  Major opcode: 146
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input device 169
  Major opcode: 146
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
** Message: plugin_get_value 1 (1)

** Message: plugin_get_value 2 (2)

** Message: plugin_get_value 1 (1)

** Message: plugin_get_value 2 (2)

** Message: plugin_get_value 1 (1)

** Message: plugin_get_value 2 (2)

** Message: plugin_get_value 1 (1)

** Message: plugin_get_value 2 (2)

** Message: plugin_get_value 1 (1)

** Message: plugin_get_value 2 (2)

** Message: plugin_get_value 1 (1)

** Message: plugin_get_value 2 (2)

** Message: plugin_get_value 1 (1)

** Message: plugin_get_value 2 (2)

opera: Plug-in 26104 is not responding. It will be closed.
opera: Define environment variable OPERA_KEEP_BLOCKED_PLUGIN to keep blocked plug-ins.

Debugging firefox and acroread is somewhat daunting as firefox does a good job of throwing all messages away.

Any thoughts? firefox 1.5 and acrobat whatever worked on Dapper just fine as did opera...

Thanks,

Rick

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu firefox Edit question
Assignee:
No assignee Edit question
Solved by:
Massimo Forti
Solved:
2007-04-17
Last query:
2007-04-17
Last reply:
2007-04-17
Best Massimo Forti (slackwarelife) said : #1

In my Ubuntu Edgy works fine. I have this package intsalled:

acroread-7.0.9-0.0.ubuntu0.6.10
acroread-escript-7.0.9-0.0.ubuntu0.6.10
acroread-plugins-7.0.9-0.0.ubuntu0.6.10
mozilla-acroread-7.0.9-0.0.ubuntu0.6.10
firefox-2.0.0.3+0dfsg-0ubuntu0.6.10

With these packages acrobat-plugin works fine in firefox, I don't know Opera, I don't use it.

Thanks

rick beldin (rick-beldin) said : #2

Thanks slackwarelife, that solved my question.

rick beldin (rick-beldin) said : #3

I was missing acroread-escript, acroread-plugins, and mozilla-acroread