Ubuntu
firefox package

corrupted firefox browser

Asked by noel hughes

how can i get an firefox update from Ubuntu that brings firefox back to normal again as a actual browser again-- instead of a pure google search site as now only bookmarks will open directly in firefox browser i cannot copy and paste a web address into firefox
addresses i copy and paste in Cromium browser are unaccessable in firefox as google rejects it i donot want to lose bookmarked addresses
Firefox opens without any area to post a web adderss except the google seasrch bar nor can i copy a web address from firefox as no area shows a copyable address of web site i am on

Question information

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Ubuntu firefox Edit question
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Solved by:
Akhj
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Revision history for this message
N1ck 7h0m4d4k15 (nicktux) said : 		#1

First of all , take a backup of your bookmarks...

Then try to reset firefox..

Help > Troubleshooting Information > Reset Firefox

see then if works as it should.

Also give more details please

Open a terminal (CTRL+ALT+T) and copy-paste from here the commands below and post back FULL results

dpkg -l | grep -i firefox

lsb_release -rcd ; uname -rm

Thanks

Revision history for this message
noel hughes (hillfund) said : 		#2

noel@noel-M61PME-S2:~$ dpkg -l | grep -i firefox
ii firefox 18.0.2+build1-0ubuntu0.12.04.1 Safe and
easy web browser from Mozilla
ii firefox-globalmenu
18.0.2+build1-0ubuntu0.12.04.1 Unity appmenu
integration for Firefox
ii firefox-gnome-support
18.0.2+build1-0ubuntu0.12.04.1 Safe and easy web
browser from Mozilla - GNOME support
ii firefox-locale-en
18.0.2+build1-0ubuntu0.12.04.1 English language
pack for Firefox
ii xul-ext-ubufox 2.6-0ubuntu0.12.04.1 Ubuntu-specific configuration
defaults and apt support for Firefox
noel@noel-M61PME-S2:~$
noel@noel-M61PME-S2:~$ lsb_release -rcd ; uname -rm
{
   "application": {
     "name": "Firefox",
     "version": "18.0.2",
     "userAgent": "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:18.0)
Gecko/20100101 Firefox/18.0",
     "supportURL":
"http://support.mozilla.org/1/firefox/18.0.2/Linux/en-US/"
   },
   "modifiedPreferences": {
     "accessibility.browsewithcaret": true,
     "browser.cache.disk.capacity": 358400,
     "browser.cache.disk.smart_size.first_run": false,
     "browser.cache.disk.smart_size.use_old_max": false,
     "browser.cache.disk.smart_size_cached_value": 358400,
     "browser.places.smartBookmarksVersion": 4,
     "browser.startup.homepage_override.mstone": "18.0.2",
     "browser.startup.homepage_override.buildID": "20130201190421",
     "extensions.lastAppVersion": "18.0.2",
     "gfx.blacklist.suggested-driver-version": "NVIDIA 257.21",
     "network.cookie.prefsMigrated": true,
     "places.history.expiration.transient_current_max_pages": 85940,
     "places.database.lastMaintenance": 1360039024,
     "places.history.expiration.transient_optimal_database_size": 124257894,
"print.tmp.printerfeatures.Deskjet-3740.can_change_spoolercommand": false,
     "print.tmp.printerfeatures.Deskjet-3740.can_change_plex": false,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.0.is_inch": false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.6.width_mm": 190,
"print.tmp.printerfeatures.Deskjet-3740.supports_orientation_change": true,
     "print.tmp.printerfeatures.Deskjet-3740.paper.3.name": "Letter",
     "print.tmp.printerfeatures.Deskjet-3740.paper.1.height_mm": 297,
     "print.tmp.printerfeatures.Deskjet-3740.paper.count": 7,
     "print.tmp.printerfeatures.Deskjet-3740.paper.2.is_inch": false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.0.height_mm": 210,
"print.tmp.printerfeatures.Deskjet-3740.can_change_resolution": false,
     "print.tmp.printerfeatures.Deskjet-3740.supports_plex_change": false,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.3.width_mm": 215,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_resolution": false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.1.name": "A4",
"print.tmp.printerfeatures.Deskjet-3740.can_change_colorspace": false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.1.width_mm": 210,
     "print.tmp.printerfeatures.Deskjet-3740.colorspace.0.name": "default",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.0.width_mm": 148,
"print.tmp.printerfeatures.Deskjet-3740.supports_downloadfonts_change":
false,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.5.height_mm": 431,
     "print.tmp.printerfeatures.Deskjet-3740.paper.4.width_mm": 215,
"print.tmp.printerfeatures.Deskjet-3740.can_change_num_copies": true,
     "print.tmp.printerfeatures.Deskjet-3740.paper.5.width_mm": 279,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_printincolor_change":
true,
     "print.tmp.printerfeatures.Deskjet-3740.paper.0.is_inch": false,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_paper_size": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.3.height_mm": 279,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_spoolercommand_change":
false,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.6.name":
"Executive",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_colorspace": false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.5.name": "Tabloid",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_num_copies": true,
     "print.tmp.printerfeatures.Deskjet-3740.orientation.1.name":
"landscape",
     "print.tmp.printerfeatures.Deskjet-3740.plex.0.name": "default",
     "print.tmp.printerfeatures.Deskjet-3740.paper.6.name": "Executive",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.6.width_mm": 190,
     "print.tmp.printerfeatures.Deskjet-3740.paper.5.height_mm": 431,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.5.width_mm": 279,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.1.is_inch": false,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.4.width_mm": 215,
     "print.tmp.printerfeatures.Deskjet-3740.paper.4.height_mm": 355,
     "print.tmp.printerfeatures.Deskjet-3740.plex.count": 1,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.4.name": "Legal",
     "print.tmp.printerfeatures.Deskjet-3740.paper.5.is_inch": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.colorspace.count": 1,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_printincolor": true,
"print.tmp.printerfeatures.Deskjet-3740.supports_paper_size_change": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.colorspace.0.name": "default",
"print.tmp.printerfeatures.Deskjet-3740.can_change_paper_size": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_orientation": true,
"print.tmp.printerfeatures.Deskjet-3740.can_change_downloadfonts": false,
     "print.tmp.printerfeatures.Deskjet-3740.resolution.0.name": "default",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.has_special_printerfeatures":
true,
"print.tmp.printerfeatures.Deskjet-3740.has_special_printerfeatures": true,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.4.is_inch": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.orientation.1.name":
"landscape",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_paper_size_change": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.2.height_mm": 420,
     "print.tmp.printerfeatures.Deskjet-3740.paper.3.width_mm": 215,
     "print.tmp.printerfeatures.Deskjet-3740.orientation.0.name":
"portrait",
     "print.tmp.printerfeatures.Deskjet-3740.orientation.count": 2,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_orientation_change":
true,
     "print.tmp.printerfeatures.Deskjet-3740.paper.2.height_mm": 420,
"print.tmp.printerfeatures.Deskjet-3740.supports_jobtitle_change": false,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.2.width_mm": 297,
     "print.tmp.printerfeatures.Deskjet-3740.paper.2.width_mm": 297,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_downloadfonts":
false,
"print.tmp.printerfeatures.Deskjet-3740.supports_printincolor_change": true,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.6.is_inch": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.resolution.count": 1,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_plex": false,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.3.is_inch": true,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.5.is_inch": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_colorspace_change": false,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.1.width_mm": 210,
     "print.tmp.printerfeatures.Deskjet-3740.paper.6.is_inch": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_downloadfonts_change":
false,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.0.name": "A5",
"print.tmp.printerfeatures.Deskjet-3740.can_change_orientation": true,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.2.name": "A3",
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.1.name": "A4",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.4.height_mm": 355,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.3.name": "Letter",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_jobtitle": false,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.6.height_mm": 254,
"print.tmp.printerfeatures.Deskjet-3740.supports_resolution_change": false,
     "print.tmp.printerfeatures.Deskjet-3740.colorspace.count": 1,
     "print.tmp.printerfeatures.Deskjet-3740.resolution.count": 1,
     "print.tmp.printerfeatures.Deskjet-3740.can_change_jobtitle": false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.4.is_inch": true,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.2.is_inch": false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.3.is_inch": true,
     "print.tmp.printerfeatures.Deskjet-3740.paper.0.width_mm": 148,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.resolution.0.name": "default",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.1.height_mm": 297,
     "print.tmp.printerfeatures.Deskjet-3740.paper.0.name": "A5",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_jobtitle_change":
false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.4.name": "Legal",
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.plex.count": 1,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.orientation.0.name":
"portrait",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_plex_change": false,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.plex.0.name": "default",
     "print.tmp.printerfeatures.Deskjet-3740.paper.2.name": "A3",
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.5.name": "Tabloid",
"print.tmp.printerfeatures.CUPS/Deskjet-3740.supports_resolution_change": false,
"print.tmp.printerfeatures.Deskjet-3740.can_change_printincolor": true,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.0.height_mm": 210,
"print.tmp.printerfeatures.Deskjet-3740.supports_spoolercommand_change":
false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.3.height_mm": 279,
     "print.tmp.printerfeatures.CUPS/Deskjet-3740.paper.count": 7,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.can_change_spoolercommand":
false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.1.is_inch": false,
"print.tmp.printerfeatures.CUPS/Deskjet-3740.orientation.count": 2,
"print.tmp.printerfeatures.Deskjet-3740.supports_colorspace_change": false,
     "print.tmp.printerfeatures.Deskjet-3740.paper.6.height_mm": 254,
     "privacy.sanitize.migrateFx3Prefs": true,
     "security.warn_viewing_mixed": false
   },
   "graphics": {
     "numTotalWindows": 1,
     "numAcceleratedWindows": 0,
     "windowLayerManagerType": "Basic",
     "numAcceleratedWindowsMessage": [
       "no information"
     ],
     "adapterDescription": "NVIDIA Corporation -- GeForce
210/PCIe/SSE2/3DNOW!",
     "adapterVendorID": "NVIDIA Corporation",
     "adapterDeviceID": "GeForce 210/PCIe/SSE2/3DNOW!",
     "adapterRAM": "",
     "adapterDrivers": "",
     "driverVersion": "3.3.0 NVIDIA 295.40",
     "driverDate": "",
     "webglRenderer": "NVIDIA Corporation -- GeForce 210/PCIe/SSE2/3DNOW!",
     "info": {
       "AzureCanvasBackend": "cairo",
       "AzureFallbackCanvasBackend": "none",
       "AzureContentBackend": "none"
     }
   },
   "javaScript": {
     "incrementalGCEnabled": true
   },
   "accessibility": {
     "isActive": true,
     "forceDisabled": 0
   },
   "libraryVersions": {
     "NSPR": {
       "minVersion": "4.9.4",
       "version": "4.9.4"
     },
     "NSS": {
       "minVersion": "3.14.1.0 Basic ECC",
       "version": "3.14.1.0 Basic ECC"
     },
     "NSSUTIL": {
       "minVersion": "3.14.1.0",
       "version": "3.14.1.0"
     },
     "NSSSSL": {
       "minVersion": "3.14.1.0 Basic ECC",
       "version": "3.14.1.0 Basic ECC"
     },
     "NSSSMIME": {
       "minVersion": "3.14.1.0 Basic ECC",
       "version": "3.14.1.0 Basic ECC"
     }
   },
   "extensions": [
     {
       "name": "Global Menu Bar integration",
       "version": "3.6.4",
       "isActive": true,
       "id": "<email address hidden>"
     },
     {
       "name": "Ubuntu Firefox Modifications",
       "version": "2.6",
       "isActive": true,
       "id": "<email address hidden>"
     }
   ]
}
all firefox working and all bookmarks still held followed ubuntu answers

On 12/02/13 12:20, NikTh wrote:
> Your question #221632 on ubuntu-docs in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/221632
>
> Status: Open => Answered
>
> NikTh proposed the following answer:
> First of all , take a backup of your bookmarks...
>
> Then try to reset firefox..
>
> Help > Troubleshooting Information > Reset Firefox
>
> see then if works as it should.
>
> Also give more details please
>
> Open a terminal (CTRL+ALT+T) and copy-paste from here the commands below
> and post back FULL results
>
> dpkg -l | grep -i firefox
>
> lsb_release -rcd ; uname -rm
>
> Thanks
>

Revision history for this message
Best Akhj (akhil-egg) said : 		#3

Hello,

Well if you are unable to view the "Navigation Bar" in your firefox, please check the tab above VIEW / OPTIONS > Navigation Toolbar . It must be check there.