Ubuntu
firefox package

Pandora and other web applications quit working

Asked by Paul Gregory

Pandora radio has worked on my Ubuntu computer for several years. It stopped working last week. Pandora hangs before opeing the logon screen. Also YouTube videos won't play, and Google Maps streetview won't work. I believe there was a software update just before they quit working, perhaps one of the "Linux headers" updates.
Browser is Firefox 11.0. These applications do not work in Chrome browser, either. (Chrome displays a Missing Plugin message.)
Firefox says Shockwave Flash 11.02 r202 is installed.
I have tried updating Flash from the Adobe site, and also installed the Flash-aid plug in.
I am running Ubuntu 11.10 on a 32 bit system

lsb_release -a; uname -a; dpkg -l | egrep 'flash|gnash|swf' gives the following:

ii adobe-flash-properties-gtk 11.2.202.228-0oneiric1 GTK+ control panel for Adobe Flash Player plugin version 11
ii adobe-flashplugin 11.2.202.228-0oneiric1 Adobe Flash Player plugin version 11
rc browser-plugin-gnash 0.8.8-5ubuntu1 GNU Shockwave Flash (SWF) player - Plugin for Mozilla and derivatives
rc flashplugin-installer 10.1.102.65ubuntu0.10.10.1 Adobe Flash Player plugin installer
rc gnash 0.8.9-1ubuntu1 GNU Shockwave Flash (SWF) player
rc gnash-common 0.8.9-1ubuntu1 GNU Shockwave Flash (SWF) player - Common files/libraries
rc libswfdec-0.8-0 0.8.4-1build1 SWF (Macromedia Flash) decoder library

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Paul Gregory
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actionparsnip (andrew-woodhead666) said : 		#1

Try:

sudo apt-get --purge remove adobe-flash-properties-gtk adobe-flashplugin
sudo dpkg -P browser-plugin-gnash flashplugin-installer gnash gnash-common libswfdec-0.8-0
sudo apt-get clean
sudo apt-get update
sudo apt-get install adobe-flashplugin

Revision history for this message
Paul Gregory (pegrego) said : 		#2

Unfortunately this didn't work. Pandora, Youtube, etc. still don't work.
In Chrome, the message "The following plug-in has crashed: Shockwave Flash" appears.

Revision history for this message
Paul Gregory (pegrego) said : 		#3

The problem is fixed, after a fashion. Once I realized that Chromium and Chrome are not the same I installed Chrome. Pandora and other Flash applications work in Chrome. They still don't work in Firefox or Chromium.
I attempted to install the newest Linux version of Flash from the Adobe site. It seemed to install, but the version that Firefox reports is the old version. So something seems to be wrong with the Flash installation process.
I'll mark the problem as solved since I can use Chrome. But the underlying issue isn't resolved.