Firefox does not update automatically and I have failed to update it manually.

Can you give the output of:

lsb_release -a; apt-cache policy firefox

Thanks

Hi actionparsnip

afraid I am an amateur and have no idea what lsb_release -a; apt-cache policy Firefox -stands for. All I know is the "bug-report" appeared about two weeks or ago when I opened Firefox and has appeared since then. I have no idea if it has anything to do with the problem of updating-dysfunction. I suppose I could ask a computer technician but it will take a few days at least to get hold of him.

Thanks for your concern.

Graeme

Open a terminal (Press Alt+ctlr+t). Then copy below and press enter

lsb_release -a; apt-cache policy firefox

Hi Lalatendu Mohanty, I entered the code as suggested but nothing seems to happen. Is this meant to restore the start-up page, restore the automatic updating function, or both?
Regards G B

Indeed, that command does not make any changes to your computer. Instead, it provides information, which can help figure out how to solve your problem. Please run the command and then select all the text in the Terminal (Edit > Select All), copy it to the clipboard (Edit > Copy), and paste it here.

Here comes the text
G B

graeme@graeme-desktop:~$ lsb_release -a; apt-cache policy firefox
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:cxx-3.0-ia32:cxx-3.0-noarch:cxx-3.1-ia32:cxx-3.1-noarch:cxx-3.2-ia32:cxx-3.2-noarch:cxx-4.0-ia32:cxx-4.0-noarch:desktop-3.1-ia32:desktop-3.1-noarch:desktop-3.2-ia32:desktop-3.2-noarch:desktop-4.0-ia32:desktop-4.0-noarch:graphics-2.0-ia32:graphics-2.0-noarch:graphics-3.0-ia32:graphics-3.0-noarch:graphics-3.1-ia32:graphics-3.1-noarch:graphics-3.2-ia32:graphics-3.2-noarch:graphics-4.0-ia32:graphics-4.0-noarch:printing-3.2-ia32:printing-3.2-noarch:printing-4.0-ia32:printing-4.0-noarch:qt4-3.1-ia32:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 10.04.3 LTS
Release: 10.04
Codename: lucid
firefox:
  Installerad: 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
  Kandidat: 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
  Versionstabell:
 *** 3.6.23+build1+nobinonly-0ubuntu0.10.04.1 0
        500 http://se.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
        100 /var/lib/dpkg/status
     3.6.3+nobinonly-0ubuntu4 0
        500 http://se.archive.ubuntu.com/ubuntu/ lucid/main Packages
graeme@graeme-desktop:~$

That is an older version of Firefox than is provided by updates to your release of Ubuntu. What happens when you try to update all the software on your system in the Update Manager? That should update Firefox, which might fix your problem.

Trouble updating Firefox was my priority 1 problem, the bug-report is annoying but not disruptive. My Firefox versions language is Swedish and according to Firefox sights general information, the Update Manager should be in the toolbar-/Help, but it appears to be absent in this version. So I haven't been able to solve the problem that way!

The Update Manager is part of Ubuntu, not part of Firefox. If you cannot find it, press Alt+F2 and run the command:

update-manager

The Update-Manager reports that my system is up to date. And I have run the suggested command in desktop.
sudo add-apt-repository ppa:mozillateam/firefox-stable; sudo apt-get update; sudo apt-get -y upgrade
seemingly without result
One query about about desktop: when one has pasted in the command and it has been internalised with the signature graeme@graeme: is the process complete?
I may have to live with this problem, that is until I manage to learn a lot more basic programming know-how.

Firefox is now been updated , thanks for the help - but the start page with 'bug-report' has not changed.

Thanks for all the help

Thanks actionparsnip, that solved my question.