Ubuntu
firefox package

page load error in Gmail

Asked by Salanti Michele

Translated:

When I click the Gmail button (http://mail.google.com/mail/?hl=it&tab=Tm), I am presented with a "page load error" and I get the following warning:

The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Original:

Quando clicco sul tasto Gmail (http://mail.google.com/mail/?hl=it&tab=Tm), mi presenta un "Errore caricamento pagina", e mi compare il seguente avviso:

Questa pagina non reindirizza in modo corretto
Firefox ha rilevato che il server sta reindirizzando la richiesta per questa pagina in modo che non possa mai essere completata.
Questo problema spesso è causato dal blocco o dal rifiuto dei cookie.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 6.0+build1+nobinonly-0ubuntu0.11.04.1
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Thu Aug 18 00:41:22 2011
FirefoxPackages:
 firefox 6.0+build1+nobinonly-0ubuntu0.11.04.1
 flashplugin-installer 10.3.183.4ubuntu0.11.04.1
 adobe-flashplugin N/A
 icedtea-plugin 1.1.1-0ubuntu1~11.04.1
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=it:en_US:eo:en
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

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Status:
Solved
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Ubuntu firefox Edit question
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Solved by:
Salanti Michele
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This question was originally filed as bug #828408.

Revision history for this message
KK (kk1986-deactivatedaccount) said : 		#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. The problem you describe here does not appear to be a bug - you should be able to resolve your issues by following the instructions at: http://support.mozilla.com/en-US/kb/The%20page%20is%20not%20redirecting%20properly

Because this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
Eliah Kagan (degeneracypressure) said : 		#2

If you allow Gmail to create cookies as described in http://support.mozilla.com/en-US/kb/The%20page%20is%20not%20redirecting%20properly, and the problem still occurs, then please let us know if the problem still happens when running Firefox from a different user account on your Ubuntu machine. (I'm talking about your local user account, not your Gmail account.) If you only have one user set up on your Ubuntu machine, you can create another one for testing purposes.

Revision history for this message
Salanti Michele (msalanti) said : 		#3

I've got only one user account.
Anyway, the problem solved itself a few days after the notification of the bug...
I don't know neither how nor why... :o

Thank you very much for your time!! :D