Login for ebay, paypal are fine in Windows xp, but not working in Ubuntu 10.04

Have you cleared your cache and cookies?
Does it happen as another user?
What browsers have you tried?

I had cleared the cache several times and eliminated cookies a number of times. It happens in whatever users I login. I have used Firefox and Chrome in Ubuntu, this does not happen with Firefox and Chrome in Windows XP. I tried some fixes last night which only ended up disabling my internet connection (Windows was fine).

Can you give the output of:

lsb_release -a; dpkg -l | grep firefox

Thanks

Sorry that I did not get this in sooner. Here is the output from terminal commands above.

LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 10.04.3 LTS
Release: 10.04
Codename: lucid
ii firefox 3.6.18+build2+nobinonly-0ubuntu0.10.04.2 safe and easy web browser from Mozilla
rc firefox-3.0 3.6.15+build1+nobinonly-0ubuntu0.9.10.1 dummy upgrade package for firefox-3.0 -> firefox
rc firefox-3.5 3.6.7+build2+nobinonly-0ubuntu0.9.10.1 dummy upgrade package for firefox-3.5 -> firefox
ii firefox-branding 3.6.18+build2+nobinonly-0ubuntu0.10.04.2 Package that ships the firefox branding

Try closing all browsers and run:

sudo dpkg -P firefox-3.0 firefox-3.5; sudo apt-get --purge remove firefox; sudo apt-get update; sudo apt-get clean; sudo apt-get install firefox

Should be ok

I am still having the same problem. During the process I received this message at the end. I have been trying to remove and reinstall the pdns-recursor thinking that my problems were DNS related because I have had errors popping up, even trying to remove it the file(s) would not completely uninstall.

This is the message at the end of the terminal process:

Processing triggers for menu ...
Errors were encountered while processing:
 pdns-recursor
E: Sub-process /usr/bin/dpkg returned an error code (1)

Earlier, you had said that "it happens in whatever users I login." Do you mean that it happens no matter what user accounts **on those websites** you use, or do you mean that you have tried logging into your Ubuntu system with a different user account, and the problem occurs with that different local user account as well?

"I have had errors popping up, even trying to remove it the file(s) would not completely uninstall."

What other errors have you had popping up?

Also, please run these commands:

apt-cache policy pdns-recursor
apt-get -s remove pdns-recursor
sudo dpkg --configure -a pdns-recursor

Then select all the text in the Terminal (Edit > Select All), copy it to the clipboard (Edit > Copy), and paste it here. There is a slight chance that will solve your problem; if not, it should give information about the problem. (It is intentional that the second command does not start with "sudo"--it is just a simulation of removing pdns-recursor, not an actual removal.)

Do you know if you need pdns-recursor and, if you do, what you need it for? (It is not installed most Ubuntu system, nor is it required for DNS client functional. It is a DNS *server*.)

Sorry, there is a mistake in the third command I gave you to run. It should have simply said:

sudo dpkg --configure -a

What I meant about different user login is my various ubuntu user accounts logins, with and without admin privileges.

Here is the output:

edcas@edcas-desktop:~$ apt-cache policy pdns-recursor
pdns-recursor:
  Installed: 3.1.7.2-1
  Candidate: 3.1.7.2-1
  Version table:
 *** 3.1.7.2-1 0
        500 http://ubuntu.osuosl.org/ubuntu/ lucid/universe Packages
        100 /var/lib/dpkg/status
edcas@edcas-desktop:~$ apt-get -s remove pdns-recursor
NOTE: This is only a simulation!
      apt-get needs root privileges for real execution.
      Keep also in mind that locking is deactivated,
      so don't depend on the relevance to the real current situation!
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
  pdns-recursor
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
1 not fully installed or removed.
Remv pdns-recursor [3.1.7.2-1]
edcas@edcas-desktop:~$ sudo dpkg --configure -a
edcas@edcas-desktop:~$

You very well may not need to have pdns-recursor installed, but it seems like it is installed OK--the errors you saw before appear to have resolved.

On the other hand, unless you know you need pdns-recursor, it would be worthwhile to check and see if your problem accessing ebay and paypal go away when you remove it. Have you tried that? (After removing it, you should reboot your machine before testing ebay and paypal.)

I have tried to remove the pdns-recursor, but every time I try I end up with this message:

A Changes applied window displays on desktop screen:

Changes applied

Not all changes and updates succeeded. For further details
on the failure, please expand the 'Details' panel below.

------------------- Details panel (black screen) output displayed ---------------------------

( Reading database … 269437 files and directories currently installed. )
Removing pdns-recursor …
Stopping PowerDNS recursor pdns-recursor
invoke- rc.d: initscript pdns-recursor, action “stop” failed.
dpkg: error processing pdns-recursor (- - purge) :
 subprocess installed pre-removal script returned error exit status 1
postinst called with unknown argument 'abort-remove'
dpkg: error while cleaning up:
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
  pdns-recursor
E: Sub-process /usr/bin/dpkg returned an error code (1)
A package failed to install. Trying to recover:

What happens if you just try to remove it, without purging its configuration files?

sudo apt-get remove pdns-recursor

This is the output from running "sudo apt-get remove pdns-recursor"

edcas@edcas-desktop:~$ sudo apt-get remove pdns-recursor
[sudo] password for edcas:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
  pdns-recursor
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 1,126kB disk space will be freed.
Do you want to continue [Y/n]? y
(Reading database ... 269437 files and directories currently installed.)
Removing pdns-recursor ...
 * Stopping PowerDNS recursor pdns-recursor
invoke-rc.d: initscript pdns-recursor, action "stop" failed.
dpkg: error processing pdns-recursor (--remove):
 subprocess installed pre-removal script returned error exit status 1
postinst called with unknown argument `abort-remove'
dpkg: error while cleaning up:
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 pdns-recursor
E: Sub-process /usr/bin/dpkg returned an error code (1)

This looks like http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=565415. If you run

sudo /etc/init.d/pdns-recursor stop

what happens? Are you able to then remove pdns-recursor? If not, then this is probably that bug, and you should be able to remove it using the advice in http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=565415#17 (please post a reply if you need more detailed instructions; also, I recommend backing up the configuration file first before editing it).

Please also post reopening this question if you successfully remove pdns-recursor but your web browsing problems do not go away. (If you are experiencing that bug, then it seems likely that the pdns-recursor problem is actually unrelated.)

I still receive the errors as you can see below. I have tried to see if I still have the web browsing problems as before, and yes I still do so this has not solved that issue either. I have not been able to locate or upgrade the pdns-recursor version as suggested by the link, I am still trying to do that at least to get the latest version and see if it will install or upgrade to remove any bugs.

-------------------- terminal output after running commands -----------------------------------------

edcas@edcas-desktop:~$ sudo /etc/init.d/pdns-recursor stop
 * Stopping PowerDNS recursor pdns-recursor
edcas@edcas-desktop:~$ sudo apt-get remove pdns-recursor
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
  pdns-recursor
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 1,126kB disk space will be freed.
Do you want to continue [Y/n]? y
(Reading database ... 269519 files and directories currently installed.)
Removing pdns-recursor ...
 * Stopping PowerDNS recursor pdns-recursor
invoke-rc.d: initscript pdns-recursor, action "stop" failed.
dpkg: error processing pdns-recursor (--remove):
 subprocess installed pre-removal script returned error exit status 1
postinst called with unknown argument `abort-remove'
dpkg: error while cleaning up:
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 pdns-recursor
E: Sub-process /usr/bin/dpkg returned an error code (1)

You should not attempt to install a different version of pdns-recursor, since doing so without serious problems would require that your current version be uninstalled, and that is precisely what you are currently not able to do.

You should instead attempt to work around the problem in the manner described in http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=565415#17. If you need help with that, then please run this command and provide the text from the Terminal:

cat /etc/default/pdns-recursor

I could not run the commands described in the link above for bug fix.
Here is the terminal output you requested:

edcas@edcas-desktop:~# cat /etc/default/pdns-recursor
# Variables for PowerDNS recursor
#
# Set START to yes to start the pdns-recursor
START=yes

edcas@edcas-desktop:~#

I have to stop or close this thread because I finally decided to just re-install Ubuntu 10.04, formatting the hard drive again to remove any remnants of previous problem installations. The pdns-recursor issue and my not being able to get web sign-in pages loading properly this was my final recourse. I appreciate all the assistance I received from you in the Ubuntu support community, thank you all. This system had been upgraded from its original Ubuntu ver. 7 to ver. 8 to ver. 9 and then 10.04, probably all the upgrades left unstable residue files/programs that needed to be deleted completely.

I tried upgrading the system hoping that the upgrade to 10.10 from 10.04 would fix it, my system lost grub and kept crashing so I only succeeded in complicating my problem. Hopefully my format and install of 10.04 fixes all for the time being.

Thank you all again.

I have no problems now as I had before, the re-installation of Ubuntu fixed the problem. Thank you all again.