firefox not shutting down

Asked by steve davis

everytime i exit firefox it carrys on running in the background, so when i click to open it again, i get message saying firefox already running please shut down or restart computer. i have to go to system monitor and end process every time. is there a fix for this annoying problem?
thank you,
Steve.

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Ubuntu firefox Edit question
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actionparsnip
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Eliah Kagan (degeneracypressure) said :
#1

Please open a Terminal window and run this command, by copying it from here, pasting it into the Terminal, and pressing enter:

lsb_release -a; apt-cache policy firefox; which -a firefox

Then select all the text in the Terminal (Edit > Select All), copy it to the clipboard (Edit > Copy), and paste it here.

Please also check whether or not this happens when you run Firefox after logging in to your Ubuntu system with a different user account. If you only have one user account, you can create a second account to test this. I am not suggesting that you should start using a different user account if this works; the purpose of this is to narrow down the cause of the problem. (If the problem does not occur with the other user account, then the cause is probably in your user-specific Firefox configuration, though a bug may also be involved.)

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steve davis (stevedavis01) said :
#2

Today is the last day of your life so far.
steve@steve-desktop:~$ lsb_release -a; apt-cache policy firefox; which -a firefox
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.04.3 LTS
Release: 10.04
Codename: lucid
firefox:
  Installed: 3.6.18+build2+nobinonly-0ubuntu0.10.04.2
  Candidate: 3.6.18+build2+nobinonly-0ubuntu0.10.04.2
  Version table:
 *** 3.6.18+build2+nobinonly-0ubuntu0.10.04.2 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
        100 /var/lib/dpkg/status
     3.6.3+nobinonly-0ubuntu4 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages
/usr/bin/firefox
steve@steve-desktop:~$

still happens with other user account.

Revision history for this message
Eliah Kagan (degeneracypressure) said :
#3

That is strange; usually this sort of problem does not happen when running Firefox in a separate user account. I wonder if perhaps it is caused by one or more malfunctioning add-ons.

In Firefox, please go into Tools > Add-ons, maximize the window if it is not already maximized, take screenshots of the screens showing your Extensions and your Plugins (you can take a screenshot by tapping the Print Screen key once), make sure everything is visible in the screenshots, then post them on the web (you could use a site like http://postimage.org) and post a link here to the screenshots.

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steve davis (stevedavis01) said :
#4
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actionparsnip (andrew-woodhead666) said :
#5

Do you use thunderbird for email? If not then run:

mv ~/.mozilla ~/.mozilla_old

Then try the browser, is it ok?

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steve davis (stevedavis01) said :
#6

yes I use thunderbird

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actionparsnip (andrew-woodhead666) said :
#7

ok then use:

mv ~/.mozilla/firefox ~/.mozilla/firefox_old

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steve davis (stevedavis01) said :
#8

ok, done that and is shutting down ok now, will test for 24 hours and if still ok will mark as solved.
thank you Eliah and Andrew for your help, much appreciated.

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steve davis (stevedavis01) said :
#9

didn't work, still doing the same.

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Best actionparsnip (andrew-woodhead666) said :
#10

ok you can rename the folder back if you want. Could try the latest Firefox.

sudo add-apt-repository ppa:mozillateam/firefox-stable; sudo apt-get update; sudo apt-get upgrade

See if that helps

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steve davis (stevedavis01) said :
#11

Thanks Andrew, that seems to have done the trick.

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steve davis (stevedavis01) said :
#12

Thanks actionparsnip, that solved my question.