Adobe Flash crashes on YouTube

Asked by Michelle Walker

This is happening with more and more frequency...ever since the Adobe upgrade. I try to play a video on YouTube and I get a grey screen in the Youtube viewer saying the Plug-in has crashed. If I re-load the page, once or twice, the video plays. I'm using Ubuntu 10.04. I read where some are downgrading to a previous version of Adobe Flash, but I don't want to do that (yet) because I assume all sites will eventually require you to use the newest version of Adobe Flash. This never happened before this latest upgrade. Any suggestions?

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Ubuntu firefox Edit question
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actionparsnip
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Can you give the output of:

uname -a; lsb_release -a; echo; dpkg -l | grep flash; dpkg -l | grep gnash; dpkg -l | grep swf

Thanks

Revision history for this message
Michelle Walker (milore55) said :
#2

michelle@michelle-desktop:~$ uname -a; lsb_release -a; echo; dpkg -l | grep
flash; dpkg -l | grep
Linux michelle-desktop 2.6.32-29-generic #58-Ubuntu SMP Fri Feb 11 19:00:09
UTC 2011 i686 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.04.2 LTS
Release: 10.04
Codename: lucid

ii flashplugin-installer
10.2.152.27ubuntu0.10.04.1 Adobe Flash Player plugin
installer
ii flashplugin-nonfree
10.2.152.27ubuntu0.10.04.1 Adobe Flash Player plugin
installer (transit
Usage: grep [OPTION]... PATTERN [FILE]...
Try `grep --help' for more information.
michelle@michelle-desktop:~$ gnash; dpkg -l | grep swf
The program 'gnash' is currently not installed. You can install it by
typing:
sudo apt-get install gnash-common

So I assume I should install gnash?

On Wed, Mar 9, 2011 at 7:14 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #148501 on firefox in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> Status: Open => Needs information
>
> actionparsnip requested for more information:
> Can you give the output of:
>
> uname -a; lsb_release -a; echo; dpkg -l | grep flash; dpkg -l | grep
> gnash; dpkg -l | grep swf
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

What is the output of:

dpkg -l | grep gnash; dpkg -l | grep swf

Thanks

Revision history for this message
brian collins (brian-collins) said :
#4

I am having the same problem, on both my laptop and desktop, using Xubuntu 10.04.
When I put in the command: uname -a; lsb_release -a; echo; dpkg -l | grep flash; dpkg -l | grep gnash; dpkg -l | grep swf

I got this:

Linux angela-desktop 2.6.32-30-generic #59-Ubuntu SMP Tue Mar 1 21:30:21 UTC 2011 i686 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.04.2 LTS
Release: 10.04
Codename: lucid

ii flashplugin-installer 10.2.152.27ubuntu0.10.04.1 Adobe Flash Player plugin installer
ii gnash 0.8.7-0ubuntu1 free SWF movie player
ii gnash-common 0.8.7-0ubuntu1 free SWF movie player - common files/libraries

Hoping someone can help!
Thanks.

brian

Revision history for this message
Best actionparsnip (andrew-woodhead666) said :
#5

sudo apt-get --purge remove gnash gnash-common flashplugin-installer; sudo apt-get clean; sudo apt-get install flashplugin-nonfree

Should do it

Revision history for this message
Michelle Walker (milore55) said :
#6

Thanks this solved my problem.

Revision history for this message
Michelle Walker (milore55) said :
#7

Looks like that did the trick!!! Thanks, 'cuz YouTube crashing every video
was ANNOYING!

On Sun, Mar 20, 2011 at 5:50 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #148501 on firefox in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> Status: Needs information => Answered
>
> actionparsnip proposed the following answer:
> sudo apt-get --purge remove gnash gnash-common flashplugin-installer;
> sudo apt-get clean; sudo apt-get install flashplugin-nonfree
>
> Should do it
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Michelle Walker (milore55) said :
#8

Brian,

Actionparsnip's solution worked for me. See below.

> actionparsnip proposed the following answer:
 > sudo apt-get --purge remove gnash gnash-common flashplugin-installer;
> sudo apt-get clean; sudo apt-get install flashplugin-nonfree
>
> Should do it

On Thu, Mar 17, 2011 at 12:26 PM, brian collins <
<email address hidden>> wrote:

> Your question #148501 on firefox in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> brian collins requested for more information:
> I am having the same problem, on both my laptop and desktop, using Xubuntu
> 10.04.
> When I put in the command: uname -a; lsb_release -a; echo; dpkg -l | grep
> flash; dpkg -l | grep gnash; dpkg -l | grep swf
>
> I got this:
>
> Linux angela-desktop 2.6.32-30-generic #59-Ubuntu SMP Tue Mar 1 21:30:21
> UTC 2011 i686 GNU/Linux
> No LSB modules are available.
> Distributor ID: Ubuntu
> Description: Ubuntu 10.04.2 LTS
> Release: 10.04
> Codename: lucid
>
> ii flashplugin-installer 10.2.152.27ubuntu0.10.04.1
> Adobe Flash Player plugin installer
> ii gnash 0.8.7-0ubuntu1
> free SWF movie player
> ii gnash-common 0.8.7-0ubuntu1
> free SWF movie player - common files/libraries
>
> Hoping someone can help!
> Thanks.
>
> brian
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#9

In short. If you have more than ONE plugin for flash, the browser doesn't know which to do and you getissues/crashing. All the command does (if you read it) is to remove ALL plugins, then install the adobe plugin.

Revision history for this message
Michelle Walker (milore55) said :
#10

makes sense although not sure how I got more than one plugin. I'll have to
really look at the updates.
thanks again

On Tue, Mar 22, 2011 at 1:12 AM, actionparsnip <
<email address hidden>> wrote:

> Your question #148501 on firefox in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> actionparsnip posted a new comment:
> In short. If you have more than ONE plugin for flash, the browser
> doesn't know which to do and you getissues/crashing. All the command
> does (if you read it) is to remove ALL plugins, then install the adobe
> plugin.
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
brian collins (brian-collins) said :
#11

Incredible!!
Actionparsnip's suggestion worked on both my laptop and desktop! Thank you Actionparsnip!! Not only was the video crashing, but I had to remain on the same tab to watch a video; if I changed tabs, when I returned it had automatically crashed. So it was really debilitated!
Thanks again!

Oh, just a quick "extra" question:

On my desktop VLC player, the video is no longer working correctly (distortion, all symbols on the screen). Should I do a similar "purge cleaning" of vlc and reinstall it?
How do I know which files to replace?

Thanks to you and Michelle Walker!!

I hope I can return the favor someday!

Brian

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#12

Please create a new question for your VLC issue

Revision history for this message
Michelle Walker (milore55) said :
#13

Glad it worked for you Brian!

On Tue, Mar 22, 2011 at 4:36 PM, brian collins <
<email address hidden>> wrote:

> Your question #148501 on firefox in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> brian collins posted a new comment:
> Incredible!!
> Actionparsnip's suggestion worked on both my laptop and desktop! Thank you
> Actionparsnip!! Not only was the video crashing, but I had to remain on the
> same tab to watch a video; if I changed tabs, when I returned it had
> automatically crashed. So it was really debilitated!
> Thanks again!
>
> Oh, just a quick "extra" question:
>
> On my desktop VLC player, the video is no longer working correctly
> (distortion, all symbols on the screen). Should I do a similar "purge
> cleaning" of vlc and reinstall it?
> How do I know which files to replace?
>
>
> Thanks to you and Michelle Walker!!
>
> I hope I can return the favor someday!
>
> Brian
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
brian collins (brian-collins) said :
#14

Oh no!
Update manager is telling me that there are 2 updates to install:
flashplugin-installer
flashplugin-nonfree

Should I install these, or are they the "offending" files I should avoid??

Thanks,
brian

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#15

Should be fine. Go for it

Revision history for this message
Michelle Walker (milore55) said :
#16

 actionparsnip to me
show details 3:53 PM (3 hours ago)

Your question #148501 on firefox in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501

actionparsnip posted a new comment:
Should be fine. Go for it

On Wed, Mar 23, 2011 at 2:35 PM, brian collins <
<email address hidden>> wrote:

> Your question #148501 on firefox in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox/+question/148501
>
> brian collins posted a new comment:
> Oh no!
> Update manager is telling me that there are 2 updates to install:
> flashplugin-installer
> flashplugin-nonfree
>
> Should I install these, or are they the "offending" files I should
> avoid??
>
> Thanks,
> brian
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
brian collins (brian-collins) said :
#17

Thanks actionparsnip! Seems to work fine w/updates installed! -whew!

Brian