No Adobe Flash Player found on new ubuntu 10.10 install

Asked by Bob

When trying to view a video on MSNBC the Flash player will not open and I am told I need to install a new version.

When I type I type "sudo apt-get install flashplugin-nonfree" in a terminal I am told I have the latest version installed.

Fresh install of Ubuntu 10.10 and Firefox 3.6.10.

Please help me view flash content.

Thanks in advance. Bob.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu firefox Edit question
Assignee:
No assignee Edit question
Solved by:
Bob
Solved:
Last query:
Last reply:
Revision history for this message
Micah Gersten (micahg) said :
#1

Thank you for reporting this to Ubuntu. Please provide the results of the following command run in a terminal:

apt-cache policy libflash-mozplugin flashplugin-installer flashplugin-nonfree swfdec-mozilla mozilla-plugin-gnash browser-plugin-gnash adobe-flashplugin

This will let us know what flash players you have installed so that we can better diagnose your issue. Thank you.

Revision history for this message
Bob (bbrazie) said :
#2

bob@bob:~$ apt-cache policy libflash-mozplugin flashplugin-installer flashplugin-
flashplugin-installer:
  Installed: 10.1.85.3ubuntu1
  Candidate: 10.1.85.3ubuntu1
  Version table:
 *** 10.1.85.3ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse i386 Packages
        100 /var/lib/dpkg/status
N: Unable to locate package libflash-mozplugin
N: Unable to locate package flashplugin-
bob@bob:~$ nonfree swfdec-mozilla mozilla-plugin-gnash browser-plugin-gnash adobe-
nonfree: command not found
bob@bob:~$ flashplugin

I hope this helps, Bob.

Revision history for this message
Micah Gersten (micahg) said :
#3

That whole command needs to be run on one line. Could you try again please?

Revision history for this message
Bob (bbrazie) said :
#4

Sorry, didn't know.
bob@bob:~$ apt-cache policy libflash-mozplugin flashplugin-installer flashplugin-nonfree swfdec-mozilla mozilla-plugin-gnash browser-plugin-gnash adobe-flashplugin
browser-plugin-gnash:
  Installed: (none)
  Candidate: 0.8.8-5ubuntu1
  Version table:
     0.8.8-5ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/universe i386 Packages
mozilla-plugin-gnash:
  Installed: (none)
  Candidate: 0.8.8-5ubuntu1
  Version table:
     0.8.8-5ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/universe i386 Packages
swfdec-mozilla:
  Installed: (none)
  Candidate: 0.8.8-5ubuntu1
  Version table:
     0.8.8-5ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/universe i386 Packages
flashplugin-installer:
  Installed: 10.1.85.3ubuntu1
  Candidate: 10.1.85.3ubuntu1
  Version table:
 *** 10.1.85.3ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse i386 Packages
        100 /var/lib/dpkg/status
flashplugin-nonfree:
  Installed: 10.1.85.3ubuntu1
  Candidate: 10.1.85.3ubuntu1
  Version table:
 *** 10.1.85.3ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse i386 Packages
        100 /var/lib/dpkg/status
adobe-flashplugin:
  Installed: (none)
  Candidate: 10.1.85.3-1maverick1
  Version table:
     10.1.85.3-1maverick1 0
        500 http://archive.canonical.com/ubuntu/ maverick/partner i386 Packages
N: Unable to locate package libflash-mozplugin
bob@bob:~$

Revision history for this message
Micah Gersten (micahg) said :
#5

You seem to have the correct player installed. Could you please run:
locate flashplayer

This will tell us if you have multiple players installed at the user level or if the flashplayer installer didn't complete.

Alternatively, you could try (all on one line):

sudo apt-get purge flashplugin-installer && sudo apt-get install flashplugin-installer

which should reinstall the plugin (it is actually downloaded separately and that download might not have completed)

Revision history for this message
Bob (bbrazie) said :
#6

I run "locate flashplayer" in terminal and I get no information.

Revision history for this message
Micah Gersten (micahg) said :
#7

Then you probably should try my second suggestion.

Revision history for this message
Bob (bbrazie) said :
#8

Alternatively, you could try (all on one line):

sudo apt-get purge flashplugin-installer && sudo apt-get install flashplugin-installer

That did the trick!!! Thank you sooooooooo much!

Bob.