Ubuntu
firefox package

firefox crashes on installing addon and restart

Asked by vivek

Binary package hint: firefox

firefox crashes after installing addon IMtranslator.After installed it doesn't restart without restarting the computer.Add on installation is too slow compared to windows.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
Architecture: i386
Date: Mon Aug 23 02:12:51 2010
FirefoxPackages:
 firefox 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
 firefox-gnome-support 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
 firefox-branding 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu firefox Edit question
Assignee:
No assignee Edit question
Solved by:
Micah Gersten
Solved:
Last query:
Last reply:

This question was originally filed as bug #622439.

Revision history for this message
vivek (vivekam87) said : 		#1
Revision history for this message
Micah Gersten (micahg) said : 		#2

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Revision history for this message
Best Micah Gersten (micahg) said : 		#3

Please contact the author of the addon and inform them of the issue. It could be it's not compatible with Linux even though it says it is. Here's the addon's site: http://imtranslator.net/ff-plugin.asp

You can try starting Firefox in safe mode to disable the extension. it could also be that another extension is conflicting with it.

firefox -safe-mode

Revision history for this message
vivek (vivekam87) said : 		#4

Thanks for quick response.