Youtube no sound in Firefox browser

Asked by Justin Lye

I'm running Ubuntu 10.04 Lucid and cannot get any sound when viewing youtube under firefox 3.68even after upgrading the adobe flashplayer to the latest version 10.1+. My add-on sound card is C-Media CM8738. However, there is sound in other applications. Please help

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actionparsnip
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actionparsnip (andrew-woodhead666) said :
#1

Can you give the output of:

uname -a; lsb_release -a; dpkg -l | grep flash; dpkg -l | grep gnash; dpkg -l | grep swf

Thanks

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Justin Lye (justin7b) said :
#2

justin@justin-desktop:~$ uname -a; lsb_release -a; dpkg -l | grep flash; dpkg -l | grep gnash;
Linux justin-desktop 2.6.32-24-generic #39-Ubuntu SMP Wed Jul 28 06:07:29 UTC 2010 i686 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.04.1 LTS
Release: 10.04
Codename: lucid
ii adobe-flashplugin 10.1.82.76-1lucid1 Adobe Flash Player plugin version 10
rc flashplugin-installer 10.1.53.64ubuntu0.10.04.3 Adobe Flash Player plugin installer
ii flashplugin-nonfree-extrasound 0.0.svn2431-3 Adobe Flash Player platform support library
justin@justin-desktop:~$ dpkg -l | grep swf
justin@justin-desktop:~$

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PeterPall (peterpall) said :
#3

Another two questions: Is this problem limited to flash?
And since there are at least two sound systems on linux computers --- one that is portable to other systems and one that accesses the hardware in a more direct way - did you look at all tabs in System/Preferences/Sound?

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Justin Lye (justin7b) said :
#4

Problem occurs to all other applications(firefox,seamonkey,opera,movie player,etc) except ubuntu bootup sound ok. System/Preference/Sound only shows hardware as "Internal Audio 1 input/1 output Analog Stereo Duplex", no mention of my add-on soundcard CMI8738. Should I switch back to the onboard sound which is another version of C-Media?

Appreciate your willingness to help. In fact,when I was still running 8.04 Hardy, it was almost problem-free. Only after I upgraded to 10.04 Lucid by fresh install that I get no-sound and wireless networking(TP-Link TL-WN321G usb adapter) problem - the latter just solved.

Somewhat frustrating, otherwise Ubuntu is, in my humble opinion, the best Linux distro and comparable to Windows OS.

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Justin Lye (justin7b) said :
#5

I wish to add that my harddisk (20GB Maxtor)is partitioned to dual-boot lucid(16.7GB) with WIN98(3.3GB) and there is another harddisk (4.3GB Quantum)
that I added as storage space which was originally also WIN98 bootable.

Also when I did the fresh install of Lucid, I first deleted the Hardy partition, leaving the original swap space of 773MB unchanged(untouched). So my grub bootloader shows Lucid, WIN98 and WIN98 - the last WIN98 I intend to disable the boot.ini as I only need one WIN98.

One more thing, when I run movie player, I get "PA-stream failed.stop" and then it even disconnects my wireless networking. After closing movie player I could reconnect wireless.

Hope the above info helps. I may hv complicated matters and it's getting annoying as even web browsing takes a longer time to load, on top of the no-sound problem.

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actionparsnip (andrew-woodhead666) said :
#6

sudo dpkg -P flashplugin-installer; sudo apt-get --purge remove flashplugin-nonfree-extrasound adobe-flashplugin; sudo apt-get --purge autoremove; sudo apt-get install flashplugin-nonfree

Should be fine.

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PeterPall (peterpall) said :
#7

If the startup sound isn't working that normally indicates that pulseaudio isn't working. Another candidate would be pulseaudio-esound-compat.

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Justin Lye (justin7b) said :
#8

Implementing actionparsnip's instruction didn't seem to work and not understanding what Peter Pall means by his remark - thanks by the way - I decided to switch back to using the onboard soundcard CMI9739 instead of continuing to troubleshoot the add-on soundcard CMI8738, and voila! it works.

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Best actionparsnip (andrew-woodhead666) said :
#9

Please mark as solved if this is solved. If not, please provide additional information and we can continue.

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Justin Lye (justin7b) said :
#10

Thanks actionparsnip, that solved my question.