Kubuntu/ubuntu-LTS-alternate wrong screen resolution

there are a couple of things you can try out here, as I have run into similar issues only after upgrading video drivers for an ati card. First thing you might try is:

1. (Kubuntu) Kmenu > System Settings > Display
    * Log in as administrator. For display configurations see if the display matches your current monitor. If it does, then set it to a default/generic 1280x1024, save and exit out, then restart x by doing: ctrl + alt + backspace. However if the monitor listed isn't correct, see if you can select the correct monitor and then restart x.

If this doesn't work, at a bash prompt type:

# sudo dpkg-reconfigure xserver-xorg
this command will cause you to rewrite your /etc/X11/xorg.conf file. make sure you select the correct driver, which 99% of the time it has automatically found it for me. I usually just press enter the whole way through the config process, but just keep an eye on what you are agreeing to.

Hope this helps, please keep me informed, as I hope we can resolve this issue.

Hello Rich,
I can't thank you enough for your prompt response to my request for help.
Yes, I did get everything back to normal thanks to your suggestion.
The second choice worked pretty well, though I am not so familiar with the
Terminal.
But I'm learning.

It seems that now I have the right monitor configuration too.
The size of my screen was smaller by about two centimeters all around
before.
I now have three choices supported in the diplay settings: 640x480,800x600
and 1024x768.
  Thanks again Rich,
           Best regards, Don

On 6/12/06, Rich Johnson <email address hidden> wrote:
>
> Support request #1038 on Ubuntu changed:
> https://launchpad.net/distros/ubuntu/+ticket/1038
>
> Comment:
> there are a couple of things you can try out here, as I have run into
> similar issues only after upgrading video drivers for an ati card. First
> thing you might try is:
>
> 1. (Kubuntu) Kmenu > System Settings > Display
> * Log in as administrator. For display configurations see if the
> display matches your current monitor. If it does, then set it to a
> default/generic 1280x1024, save and exit out, then restart x by doing:
> ctrl + alt + backspace. However if the monitor listed isn't correct, see if
> you can select the correct monitor and then restart x.
>
> If this doesn't work, at a bash prompt type:
>
> # sudo dpkg-reconfigure xserver-xorg
> this command will cause you to rewrite your /etc/X11/xorg.conf file. make
> sure you select the correct driver, which 99% of the time it has
> automatically found it for me. I usually just press enter the whole way
> through the config process, but just keep an eye on what you are agreeing
> to.
>
> Hope this helps, please keep me informed, as I hope we can resolve this
> issue.
>

On Monday 12 June 2006 15:48, Don wrote:
> Support request #1038 on Ubuntu changed:
> https://launchpad.net/distros/ubuntu/+ticket/1038
>
> Comment:
> Hello Rich,
> I can't thank you enough for your prompt response to my request for help.
> Yes, I did get everything back to normal thanks to your suggestion.
> The second choice worked pretty well, though I am not so familiar with the
> Terminal.
> But I'm learning.
>
> It seems that now I have the right monitor configuration too.
> The size of my screen was smaller by about two centimeters all around
> before.
> I now have three choices supported in the diplay settings: 640x480,800x600
> and 1024x768.
> Thanks again Rich,
> Best regards, Don
>
> On 6/12/06, Rich Johnson <email address hidden> wrote:
> > Support request #1038 on Ubuntu changed:
> > https://launchpad.net/distros/ubuntu/+ticket/1038
> >
> > Comment:
> > there are a couple of things you can try out here, as I have run into
> > similar issues only after upgrading video drivers for an ati card. First
> > thing you might try is:
> >
> > 1. (Kubuntu) Kmenu > System Settings > Display
> > * Log in as administrator. For display configurations see if the
> > display matches your current monitor. If it does, then set it to a
> > default/generic 1280x1024, save and exit out, then restart x by doing:
> > ctrl + alt + backspace. However if the monitor listed isn't correct, see
> > if you can select the correct monitor and then restart x.
> >
> > If this doesn't work, at a bash prompt type:
> >
> > # sudo dpkg-reconfigure xserver-xorg
> > this command will cause you to rewrite your /etc/X11/xorg.conf file. make
> > sure you select the correct driver, which 99% of the time it has
> > automatically found it for me. I usually just press enter the whole way
> > through the config process, but just keep an eye on what you are agreeing
> > to.
> >
> > Hope this helps, please keep me informed, as I hope we can resolve this
> > issue.
Don,

Great to hear. I am glad that I could help. I try to scour the support & bug
launchpad as much as possible here. The quicker I can help, the happier
someone else can be, that is my entire goal here in the Ubuntu community. I
wish you the best of luck with your system and remember you can always find
support here. Take care and thank you for using Ubuntu.
--
Rich Johnson (nixternal)
"The best thing about democracy is that it gives every voter a chance to do
something stupid."

Hi Rich,

Sorry to bother you again, but I thought I should let you know that I tried
your first option today. Unfortunately, I can't understand why booting up my
PC this morning
the display had reverted back to the low resolution of 640x480.
Setting up the display settings and reconfiguring the VGA and the monitor as
per your instructions, I had all the available choises and I set up my
resolution to 1024x768.
But it was not saved, reverting back to 640x480.

I am dual-booting Windows 2K and Kubuntu with the Ubuntu desktop added.
   This is the HDD that I had a problem with corrupted files which I fixed
manually.
The Grub boot loader had also been corrupted here, reverting back to the bug
where
choices were not highlighted. It is still that way.
   I can't understand how all of these things happened, but it was after I
downloaded some updates.

Now the good news is that In my testing hard disk,where I dual-boot
Kubuntu/Ubuntu
and another Linux Distro, the above actions work.
I did not have to reconfigure the video card or the monitor and I set my
maximum resolution to 1280x1024 as you had suggested.

Now, I can set my screen to anything: 640x480, 800x600, 1024x768 or
1280x1024.
So, my problem is the main hard disk.
         I hope I haven't tired you with all of my details.
               Best of luck to you, and thanks again.
.

On 6/13/06, Rich Johnson <email address hidden> wrote:
>
> Support request #1038 on Ubuntu changed:
> https://launchpad.net/distros/ubuntu/+ticket/1038
>
> Comment:
> On Monday 12 June 2006 15:48, Don wrote:
> > Support request #1038 on Ubuntu changed:
> > https://launchpad.net/distros/ubuntu/+ticket/1038
> >
> > Comment:
> > Hello Rich,
> > I can't thank you enough for your prompt response to my request for
> help.
> > Yes, I did get everything back to normal thanks to your suggestion.
> > The second choice worked pretty well, though I am not so familiar with
> the
> > Terminal.
> > But I'm learning.
> >
> > It seems that now I have the right monitor configuration too.
> > The size of my screen was smaller by about two centimeters all around
> > before.
> > I now have three choices supported in the diplay settings:
> 640x480,800x600
> > and 1024x768.
> > Thanks again Rich,
> > Best regards, Don
> >
> > On 6/12/06, Rich Johnson <email address hidden> wrote:
> > > Support request #1038 on Ubuntu changed:
> > > https://launchpad.net/distros/ubuntu/+ticket/1038
> > >
> > > Comment:
> > > there are a couple of things you can try out here, as I have run into
> > > similar issues only after upgrading video drivers for an ati card.
> First
> > > thing you might try is:
> > >
> > > 1. (Kubuntu) Kmenu > System Settings > Display
> > > * Log in as administrator. For display configurations see if the
> > > display matches your current monitor. If it does, then set it to a
> > > default/generic 1280x1024, save and exit out, then restart x by doing:
> > > ctrl + alt + backspace. However if the monitor listed isn't correct,
> see
> > > if you can select the correct monitor and then restart x.
> > >
> > > If this doesn't work, at a bash prompt type:
> > >
> > > # sudo dpkg-reconfigure xserver-xorg
> > > this command will cause you to rewrite your /etc/X11/xorg.conf file.
> make
> > > sure you select the correct driver, which 99% of the time it has
> > > automatically found it for me. I usually just press enter the whole
> way
> > > through the config process, but just keep an eye on what you are
> agreeing
> > > to.
> > >
> > > Hope this helps, please keep me informed, as I hope we can resolve
> this
> > > issue.
> Don,
>
> Great to hear. I am glad that I could help. I try to scour the support &
> bug
> launchpad as much as possible here. The quicker I can help, the happier
> someone else can be, that is my entire goal here in the Ubuntu community.
> I
> wish you the best of luck with your system and remember you can always
> find
> support here. Take care and thank you for using Ubuntu.
> --
> Rich Johnson (nixternal)
> "The best thing about democracy is that it gives every voter a chance to
> do
> something stupid."
>

I too have the same trouble, with the following complication:

My monitor (compaq 7550) is capable of displaying at refresh rates of 60-75Hz, and in Windows, runs just fine at 1280x1024 @75Hz. The video card is properly detected as an i810.

I first tried executing "dpkg-reconfigure xserver-xorg", then after restarting my xserver, logged back into the kubuntu desktop, and still am unable to adjust my screen size to anything other than 640x480.

I tried the same thing, this time making manual adjustments to the xorg.conf file in /etc/X11. I removed all resolutions but 1280x1024, yet after restarting the xserver, and logging back into the kubuntu desktop, I still had ONLY the option of 640x480.

Help!

Hello Sarma Geddon,
Sorry I did not reply to your letter in time but I have been away for quite
some time.
I hope somebody has helped you with your problem already.
If not, go to the Ubuntu 'Request for Help' section. Maybe somebody that is
more experienced can help you with the situation.
     Best wishes, Don

On 8/3/06, Sarma Geddon <email address hidden> wrote:
>
> Support request #1038 on Ubuntu changed:
> https://launchpad.net/distros/ubuntu/+ticket/1038
>
> Comment:
> I too have the same trouble, with the following complication:
>
> My monitor (compaq 7550) is capable of displaying at refresh rates of
> 60-75Hz, and in Windows, runs just fine at 1280x1024 @75Hz. The video card
> is properly detected as an i810.
>
> I first tried executing "dpkg-reconfigure xserver-xorg", then after
> restarting my xserver, logged back into the kubuntu desktop, and still am
> unable to adjust my screen size to anything other than 640x480.
>
> I tried the same thing, this time making manual adjustments to the
> xorg.conf file in /etc/X11. I removed all resolutions but 1280x1024, yet
> after restarting the xserver, and logging back into the kubuntu desktop, I
> still had ONLY the option of 640x480.
>
> Help!
>
>
>