Edit->Preferences->Applications does not list Word or Excel file types

Asked by rhackenb on 2010-01-25

On one of my computers Firefox does not offer Word (doc) or Excel (xls) filetypes. When I try to open a doc or xls attachment to an email message, I only get the option of saving the file and not to open it with Open Office.

The computer is running Ubuntu 9.10 and Firefox 3.5.7. I have another computer with the same general setup and it does not have that problem. How do I add additional file types?

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Ubuntu firefox-3.5 Edit question
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Revision history for this message
Alexandr Novel (normalex) said :
#1

can you make a screenshot using Applications -> Accessories -> Take Screenshot program of the dialog you see when trying to download/open these documents.

Revision history for this message
rhackenb (rgh3) said :
#2

The screenshot is attached. Also attached is a screenshot of my Firefox applications preferences where it shows that Word documents should be opened with Open Office. I am beginning to think that the problem is not just on my wife's computer but on mine also. On her computer I can't even get "Word Document" to show in the available applications. On mine it is. In either case the test.doc file doesn't trigger the choice of using Open Office to view the file.

With my computer sometimes I can only save the .doc file and sometimes I get the choice of opening it or saving it. I wonder if Firefox senses something internal in the file. The test.doc file was created with Microsoft Office. Is it possible that the behavior might be different if the file was created with Open Office?

> -------Original Message-------
> From: Alexandr Novel <email address hidden>
> To: <email address hidden>
> Subject: Re: [Question #98677]: Edit->Preferences->Applications does not list Word or Excel file types
> Sent: 04 Feb '10 16:26
>
> Your question #98677 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/98677
>
>     Status: Open => Needs information
>
> Alexandr Novel requested for more information:
> can you make a screenshot using Applications -> Accessories -> Take
> Screenshot program of the dialog you see when trying to download/open
> these documents.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/98677
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Alexandr Novel (normalex) said :
#3

rhackenb,
can you shoot me an email to <email address hidden> with attached
screenshot. The previous one didn't get attached to the question.

On 6 February 2010 12:03, rhackenb <email address hidden> wrote:
> Question #98677 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/98677
>
>    Status: Needs information => Open
>
> rhackenb gave more information on the question:
> The screenshot is attached. Also attached is a screenshot of my Firefox
> applications preferences where it shows that Word documents should be
> opened with Open Office. I am beginning to think that the problem is not
> just on my wife's computer but on mine also.  On her computer I can't
> even get "Word Document" to show in the available applications.  On mine
> it is.  In either case the test.doc file doesn't trigger the choice of
> using Open Office to view the file.
>
> With my computer sometimes I can only save the .doc file and sometimes I
> get the choice of opening it or saving it.  I wonder if Firefox senses
> something internal in the file.  The test.doc file was created with
> Microsoft Office.  Is it possible that the behavior might be different
> if the file was created with Open Office?
>
>
>>  -------Original Message-------
>>  From: Alexandr Novel <email address hidden>
>>  To: <email address hidden>
>>  Subject: Re: [Question #98677]: Edit->Preferences->Applications does not list Word or Excel file types
>>  Sent: 04 Feb '10 16:26
>>
>>  Your question #98677 on firefox-3.5 in ubuntu changed:
>>  https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/98677
>>
>>      Status: Open => Needs information
>>
>>  Alexandr Novel requested for more information:
>>  can you make a screenshot using Applications -> Accessories -> Take
>>  Screenshot program of the dialog you see when trying to download/open
>>  these documents.
>>
>>  --
>>  To answer this request for more information, you can either reply to
>>  this email or enter your reply at the following page:
>>  https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/98677
>>
>>  You received this question notification because you are a direct
>>  subscriber of the question.
>>
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

--
Sincerely,
Alexander N.

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