upgrade to firefox 3.5 on ubuntu 9.04 problem

Asked by Chuck Brotman

I've followed gthe instructions in the answers to other questions about this. When I do a help-about in firefox Iget the following error message:

XML Parsing Error: undefined entity
Location: chrome://browser/content/aboutDialog.xul
Line Number 40, Column 9: &logoCopyright;
--------^

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Ubuntu firefox-3.5 Edit question
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Revision history for this message
Vadim Peretokin (vperetokin) said :
#1

Did you restart firefox? It does a poor job of upgrading and sometimes will start 'breaking down' if you haven't restarted it after an upgrade.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#2

Please be sure you have not installed your Firefox 3.5 using the daily-builds repository...

Here details (differences) of the repositories to add to the /etc/apt/sources.list file...

------------------------------------------------------------------------------------------------

How to install Firefox 3.5 stable release

To get stable release of Firefox-3.5 you need to add a repository the
https://edge.launchpad.net/~ubuntu-mozilla-security/+archive/ppa

In short please open a Terminal from the menu Applications → Accessories → Terminal and type or copy and paste, one row a time then press enter:

echo 'deb http://ppa.launchpad.net/ubuntu-mozilla-security/ppa/ubuntu' $(lsb_release -cs)' main' | sudo tee -a /etc/apt/sources.list

echo 'deb-src http://ppa.launchpad.net/ubuntu-mozilla-security/ppa/ubuntu' $(lsb_release -cs)' main' | sudo tee -a /etc/apt/sources.list

give your user password when requested, you don't see nothing when you type it, then press enter

Then add this repository gpg key copy and paste this row into terminal and then press enter:

sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys A6DCF7707EBC211F

Then update your system type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install firefox-3.5

Hope this helps

---------------

How to install Firefox 3.5 and Firefox 3.6 daily development builds

To get development builds of Firefox-3.5.X or Firefox 3.6.X you need to add a repository please visit the
https://edge.launchpad.net/~ubuntu-mozilla-daily/+archive/ppa to see the included packages you can install.

In short please open a Terminal from the menu Applications → Accessories → Terminal and type or copy and paste, one row a time then press enter:

echo 'deb http://ppa.launchpad.net/ubuntu-mozilla-daily/ppa/ubuntu' $(lsb_release -cs)' main' | sudo tee -a /etc/apt/sources.list

echo 'deb-src http://ppa.launchpad.net/ubuntu-mozilla-daily/ppa/ubuntu' $(lsb_release -cs)' main' | sudo tee -a /etc/apt/sources.list

give your user password when requested, you don't see nothing when you type it, then press enter

Then add this repository gpg key copy and paste this row into terminal and then press enter:

sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 247510BE

Then update your system type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install firefox-3.5

and if you want to install firefox-3.6 daily (nightly) development builds

sudo apt-get install firefox-3.6

Hope this helps

Revision history for this message
RuiDC (ruidc) said :
#3

I had the same problem, followed the above steps, and continue to have the same problem.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#4

Close all opened Firefox

Then please open a Terminal from the menu Applications → Accessories → Terminal and type or copy and paste, one row a time then press enter:

mv $HOME/.mozilla $HOME/.mozilla_old

Then restart Firefox

Hope this helps

Revision history for this message
RuiDC (ruidc) said :
#5

Thanks, but still same problem.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#6

Please be sure you have not installed the develop release of Firefox using the

deb http://ppa.launchpad.net/ubuntu-mozilla-daily/ppa/ubuntu

instead of the

http://ppa.launchpad.net/ubuntu-mozilla-security/ppa/ubuntu'

Can you please copy and paste here your /etc/apt/sources.list file contents...

Thank you

Revision history for this message
RuiDC (ruidc) said :
#7

deb http://ch.archive.ubuntu.com/ubuntu/ jaunty main restricted
deb-src http://ch.archive.ubuntu.com/ubuntu/ jaunty main restricted

deb http://ch.archive.ubuntu.com/ubuntu/ jaunty-updates main restricted
deb-src http://ch.archive.ubuntu.com/ubuntu/ jaunty-updates main restricted

deb http://ch.archive.ubuntu.com/ubuntu/ jaunty universe
deb-src http://ch.archive.ubuntu.com/ubuntu/ jaunty universe
deb http://ch.archive.ubuntu.com/ubuntu/ jaunty-updates universe
deb-src http://ch.archive.ubuntu.com/ubuntu/ jaunty-updates universe

deb http://ch.archive.ubuntu.com/ubuntu/ jaunty multiverse
deb-src http://ch.archive.ubuntu.com/ubuntu/ jaunty multiverse
deb http://ch.archive.ubuntu.com/ubuntu/ jaunty-updates multiverse
deb-src http://ch.archive.ubuntu.com/ubuntu/ jaunty-updates multiverse

deb http://security.ubuntu.com/ubuntu jaunty-security main restricted
deb-src http://security.ubuntu.com/ubuntu jaunty-security main restricted
deb http://security.ubuntu.com/ubuntu jaunty-security universe
deb-src http://security.ubuntu.com/ubuntu jaunty-security universe
deb http://security.ubuntu.com/ubuntu jaunty-security multiverse
deb-src http://security.ubuntu.com/ubuntu jaunty-security multiverse

deb http://download.virtualbox.org/virtualbox/debian jaunty non-free
deb http://wine.budgetdedicated.com/apt jaunty main
deb http://ppa.launchpad.net/ubuntu-mozilla-security/ppa/ubuntu jaunty main
deb-src http://ppa.launchpad.net/ubuntu-mozilla-security/ppa/ubuntu jaunty main

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#8

Ok you repos seems fine.

Please reinstall Firefox from a terminal type:

sudo apt-get clean
sudo apt-get update
sudo apt-get --purge --reinstall install firefox-3.5

then try... Firefox

If this doesn't solve, please copy and paste the result of this terminal command here...

apt-cache policy firefox-3.5

Thank you

Revision history for this message
RuiDC (ruidc) said :
#9

thanks again, still same problem. Please note i still have 3.0.12 installed as well which is working fine - so i run this using abrowser.
firefox-3.5:
  Installed: 3.5+nobinonly-0ubuntu0.9.04.1
  Candidate: 3.5+nobinonly-0ubuntu0.9.04.1
  Version table:
 *** 3.5+nobinonly-0ubuntu0.9.04.1 0
        500 http://ch.archive.ubuntu.com jaunty-updates/universe Packages
        500 http://security.ubuntu.com jaunty-security/universe Packages
        500 http://ppa.launchpad.net jaunty/main Packages
        100 /var/lib/dpkg/status
     3.5~b4~hg20090330r24021+nobinonly-0ubuntu1 0
        500 http://ch.archive.ubuntu.com jaunty/universe Packages

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#10

Consider to report a bug... from here https://bugs.launchpad.net/ubuntu/+source/firefox-3.5/+filebug

Here my installed Ubuntu 3.5 is like yours

 apt-cache policy firefox-3.5
firefox-3.5:
  Installed: (none)
  Candidate: 3.5+nobinonly-0ubuntu0.9.04.1
  Version table:
     3.5+nobinonly-0ubuntu0.9.04.1 0
        500 http://security.ubuntu.com jaunty-security/universe Packages
        500 http://archive.ubuntu.com jaunty-updates/universe Packages
     3.5~b4~hg20090330r24021+nobinonly-0ubuntu1 0
        500 http://archive.ubuntu.com jaunty/universe Packages

Revision history for this message
RuiDC (ruidc) said :
#11
Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#12

This question is now linked to your reported bug...see top right on this page... "Related bugs"

Thank you

Revision history for this message
Don Manyette (manyette-cox) said :
#13

I will ask the question here, although I'm not certain I'm in the right place. I too am having trouble with firefox 3.5. I have followed the advice on this page on the install process, and the result is that it appears to be properly installed, since I can run 3.5 from the command line (but have the bug mentioned earlier) and it works just fine. But the installed version is still 3.0.11. I am running jaunty. I cannot figure out how to change the firefox command to point to the 3.5 install .sh file instead of the 3.0.11 file. I would greatly appreciate any advice.
Don

Revision history for this message
Micah Gersten (micahg) said :
#14

Please reinstall Firefox and xulrunner:

sudo apt-get --reinstall install firefox-3.5 xulrunner-1.9.1

Revision history for this message
Don Manyette (manyette-cox) said :
#15

I tried that Micah, but no happiness. And the problem still shows the same symptoms. Below is a list of the firefox.sh files:

don@don-laptop:/usr/bin$ ls -l fire*
lrwxrwxrwx 1 root root 11 2009-07-15 10:33 firefox -> firefox-3.0
lrwxrwxrwx 1 root root 32 2009-07-15 10:33 firefox-3.0 -> ../lib/firefox-3.0.12/firefox.sh
lrwxrwxrwx 1 root root 29 2009-07-15 21:00 firefox-3.5 -> ../lib/firefox-3.5/firefox.sh

As you can see, the same problem exists, since firefox still links to firefox-3.0 instead of the firefox-3.5 bash scripot. Thanks for the effort though.

Don

Revision history for this message
Micah Gersten (micahg) said :
#16

Sorry, I was actually answering the other question about the error. We
do not have a way at present to change the link for firefox. This was
already addressed in bug 380196.

Don Manyette wrote:
> Question #76437 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/76437
>
> Don Manyette proposed the following answer:
> I tried that Micah, but no happiness. And the problem still shows the
> same symptoms. Below is a list of the firefox.sh files:
>
> don@don-laptop:/usr/bin$ ls -l fire*
> lrwxrwxrwx 1 root root 11 2009-07-15 10:33 firefox -> firefox-3.0
> lrwxrwxrwx 1 root root 32 2009-07-15 10:33 firefox-3.0 -> ../lib/firefox-3.0.12/firefox.sh
> lrwxrwxrwx 1 root root 29 2009-07-15 21:00 firefox-3.5 -> ../lib/firefox-3.5/firefox.sh
>
> As you can see, the same problem exists, since firefox still links to
> firefox-3.0 instead of the firefox-3.5 bash scripot. Thanks for the
> effort though.
>
> Don
>
>

Revision history for this message
Don Manyette (manyette-cox) said :
#17

Hi Micah,
Thank you. I have taken the easy way out for the moment, and simply changed the properties of the Firefox icon to point to the 3.5 bash shell as:

firefox-3.5 %u

and that is how I'm now running. Hopefully a fix will show up at some point in the future, meanwhile the workaround works great, and 3.5 is a large improvement.
Thanks again -- Don

Revision history for this message
RuiDC (ruidc) said :
#18

Hi, I tried :
sudo apt-get --reinstall install firefox-3.5 xulrunner-1.9.1

but problem persists.

Revision history for this message
Don Manyette (manyette-cox) said :
#19

Hi Micah,

The new profile still points to the old 3.0.12 version also.

//-----------------------------------------------------------------
// Don Manyette
// Sierra Vista, AZ
// Not all those who wander are lost. - - - J. R. R. Tolkien
//-----------------------------------------------------------------

-----Original Message-----
From: Micah Gersten <email address hidden>
To: <email address hidden>
Subject: [Question #76437]: Status of bug #399857 changed to
'Incomplete' in firefox-3.5 in ubuntu
Date: Thu, 16 Jul 2009 06:14:41 -0000

Bug #399857 status changed in firefox-3.5 in ubuntu:

    New => Incomplete

Status change explanation given by Micah Gersten:

Apparently, reinstalling the xulrunner package did not work. Sometimes Firefox profiles can become corrupt. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test.
firefox-3.5 -ProfileManager

https://bugs.edge.launchpad.net/ubuntu/+source/firefox-3.5/+bug/399857
"XML Parsing Error in help about in ubuntu 9.04"

This bug is linked to #76437.
upgrade to firefox 3.5 on ubuntu 9.04 problem
https://answers.edge.launchpad.net/ubuntu/+source/firefox-3.5/+question/76437

Revision history for this message
Micah Gersten (micahg) said :
#20

Could you please be more specific?

Don Manyette wrote:
> Question #76437 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/76437
>
> Don Manyette proposed the following answer:
>
> Hi Micah,
>
> The new profile still points to the old 3.0.12 version also.
>
> //-----------------------------------------------------------------
> // Don Manyette
> // Sierra Vista, AZ
> // Not all those who wander are lost. - - - J. R. R. Tolkien
> //-----------------------------------------------------------------
>
>
> -----Original Message-----
> From: Micah Gersten <email address hidden>
> To: <email address hidden>
> Subject: [Question #76437]: Status of bug #399857 changed to
> 'Incomplete' in firefox-3.5 in ubuntu
> Date: Thu, 16 Jul 2009 06:14:41 -0000
>
>
> Bug #399857 status changed in firefox-3.5 in ubuntu:
>
> New => Incomplete
>
> Status change explanation given by Micah Gersten:
>
> Apparently, reinstalling the xulrunner package did not work. Sometimes Firefox profiles can become corrupt. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test.
> firefox-3.5 -ProfileManager
>
> https://bugs.edge.launchpad.net/ubuntu/+source/firefox-3.5/+bug/399857
> "XML Parsing Error in help about in ubuntu 9.04"
>
> This bug is linked to #76437.
> upgrade to firefox 3.5 on ubuntu 9.04 problem
> https://answers.edge.launchpad.net/ubuntu/+source/firefox-3.5/+question/76437
>
>

Revision history for this message
Don Manyette (manyette-cox) said :
#21

Micah, I did as you suggested and created the new profile using your command as described. The new profile created another Firefox icon on my toolbar. That icon still executed the 3.0.12 version of FF. It did not change anything in the /etc/bin/ path which listed the firefox and bash .sh files. Ut did not change firefox to link to 3.5, but instead still linked to the older version installed. If that is not what you are asking, could you please be more specific. Thanks - - Don

Revision history for this message
Micah Gersten (micahg) said :
#22

Don, the profile was for your other problem. We do not have a way at
present to change the Firefox icon to launch FF3.5. This will happen in
Karmic.

Don Manyette wrote:
> Question #76437 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/76437
>
> Don Manyette proposed the following answer:
> Micah, I did as you suggested and created the new profile using your
> command as described. The new profile created another Firefox icon on
> my toolbar. That icon still executed the 3.0.12 version of FF. It did
> not change anything in the /etc/bin/ path which listed the firefox and
> bash .sh files. Ut did not change firefox to link to 3.5, but instead
> still linked to the older version installed. If that is not what you
> are asking, could you please be more specific. Thanks - - Don
>
>

Revision history for this message
Don Manyette (manyette-cox) said :
#23

Hi Mican, Apologies, again I misunderstood you, but in answer to your question, not, it did not fix the About-Help problem at all, the error was still there.
Don

Revision history for this message
Micah Gersten (micahg) said :
#24

Don, have you ever run Firefox 3.5 with sudo?

Revision history for this message
Don Manyette (manyette-cox) said :
#25

Hi Micah, No, I have not tried that, nor can I right now I just had to do a reinstall because I made a rather dumb mistake. I still have to reload FF 3.5.

Revision history for this message
Micah Gersten (micahg) said :
#26

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Don't ever run Firefox 3.5 with sudo...
Let us know if the reinstall fixes it.

Don Manyette wrote:
> Question #76437 on firefox-3.5 in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/firefox-3.5/+question/76437
>
>
> Don Manyette proposed the following answer: Hi Micah, No, I have
> not tried that, nor can I right now I just had to do a reinstall
> because I made a rather dumb mistake. I still have to reload FF
> 3.5.
>
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=033l
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Revision history for this message
Don Manyette (manyette-cox) said :
#27

Hi Micah, Yes, the reinstall did fix the help-about problem and it now identifies as Shiretoku 3.5.1. Now if they can fix the start up problem? Thank Micah.

Revision history for this message
Micah Gersten (micahg) said :
#28

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

There's a startup problem?

Don Manyette wrote:
> Question #76437 on firefox-3.5 in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/firefox-3.5/+question/76437
>
>
> Don Manyette proposed the following answer: Hi Micah, Yes, the
> reinstall did fix the help-about problem and it now identifies as
> Shiretoku 3.5.1. Now if they can fix the start up problem? Thank
> Micah.
>
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