Can't get HP scanjet 4850 to work

Asked by Tim O'Callaghan on 2010-04-13

just moved over to Ubuntu and get get my HP scanjet 4850 and my Lexmark Z1420 printer to work.
Also when I backed up my files before changing over they were zipped and Ubuntu can't open them
Please help

Tim

Question information

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For:
Ubuntu firefox-3.5 Edit question
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actionparsnip (andrew-woodhead666) said :
#1

Download and install the latest HPLIP from the HPLIP website, You will need to mark the file you download as executable and launch it from a terminal.

What filename is your backup made of?

Revision history for this message
Tim O'Callaghan (timtocallaghan) said :
#2

Hi

HPLIP doesn't support the Scanjet
Also what about my Lexmark printer

The back up was to an HP media drive

Tim

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Tue, 13 Apr 2010 11:50:41 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Download and install the latest HPLIP from the HPLIP website, You will
> need to mark the file you download as executable and launch it from a
> terminal.
>
> What filename is your backup made of?
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> You received this question notification because you are a direct
> subscriber of the question.

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Revision history for this message
Tim O'Callaghan (timtocallaghan) said :
#3

Yes

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Tue, 13 Apr 2010 12:33:26 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Answered => Open
>
> You are still having a problem:
>
> Hi
>
> HPLIP doesn't support the Scanjet
> Also what about my Lexmark printer
>
> The back up was to an HP media drive
>
> Tim
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: Re: [Question #107258]: Can't get HP scanjet 4850 to work
> > Date: Tue, 13 Apr 2010 11:50:41 +0000
> >
> > Your question #107258 on firefox-3.5 in ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
> >
> > Status: Open => Answered
> >
> > actionparsnip proposed the following answer:
> > Download and install the latest HPLIP from the HPLIP website, You will
> > need to mark the file you download as executable and launch it from a
> > terminal.
> >
> > What filename is your backup made of?
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> > https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258/+confirm?answer_id=0
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> http://clk.atdmt.com/UKM/go/195013117/direct/01/
> We want to hear all your funny, exciting and crazy Hotmail stories. Tell us now
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
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Revision history for this message
Tim O'Callaghan (timtocallaghan) said :
#4

My HP scanjet 4850 won't work
My Lexmark Z1420 printer won't work
And the zip files on my back up won't open

Someone suggested going to HPLIP and downloading a program, but it doesn't support the scanjet so I am no further forward

Tim

_________________________________________________________________
http://clk.atdmt.com/UKM/go/195013117/direct/01/
We want to hear all your funny, exciting and crazy Hotmail stories. Tell us now

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

ok can you give the output of:

lsusb

The hex IDs will help identify the devices and help us and you, find guides

Revision history for this message
Tim O'Callaghan (timtocallaghan) said :
#6

I don't understand, please explain

Tim

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Tue, 13 Apr 2010 17:00:07 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Open => Needs information
>
> actionparsnip requested for more information:
> ok can you give the output of:
>
> lsusb
>
> The hex IDs will help identify the devices and help us and you, find
> guides
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
http://clk.atdmt.com/UKM/go/195013117/direct/01/
We want to hear all your funny, exciting and crazy Hotmail stories. Tell us now

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#7

Click applications -> accessories -> terminal

Paste in the command, copy the output and paste here as an update.

Revision history for this message
Tim O'Callaghan (timtocallaghan) said :
#8

Please note my question has not been answered.
Please make sure any replies explain clearly what to do as I am a computer numpty

Tim

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Wed, 14 Apr 2010 17:48:17 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Click applications -> accessories -> terminal
>
> Paste in the command, copy the output and paste here as an update.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
http://clk.atdmt.com/UKM/go/197222280/direct/01/
We want to hear all your funny, exciting and crazy Hotmail stories. Tell us now

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#9

I gave clear instructions on how to run a terminal, as well as the command to run in the terminal.

You can also press ALT+F2, type:

gnome-terminal

and press enter

You can then type the command:

lsusb

and copy the output and paste it here (in caps the command is LSUSB)

If you use KDE then the command is:

konsole

but the rest is identical.

Revision history for this message
Tim O'Callaghan (timtocallaghan) said :
#10

tim@tim-desktop:~$ lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 03f0:2c17 Hewlett-Packard Printing Support
Bus 001 Device 004: ID 03f0:110c Hewlett-Packard
Bus 001 Device 003: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 03f0:1b05 Hewlett-Packard ScanJet 4850C/4890C
Bus 002 Device 002: ID 058f:6377 Alcor Micro Corp. Multimedia Card Reader
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
tim@tim-desktop:~$

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Sat, 17 Apr 2010 15:21:41 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Open => Needs information
>
> actionparsnip requested for more information:
> I gave clear instructions on how to run a terminal, as well as the
> command to run in the terminal.
>
> You can also press ALT+F2, type:
>
> gnome-terminal
>
> and press enter
>
> You can then type the command:
>
> lsusb
>
> and copy the output and paste it here (in caps the command is LSUSB)
>
> If you use KDE then the command is:
>
> konsole
>
> but the rest is identical.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
http://clk.atdmt.com/UKM/go/197222280/direct/01/
Do you have a story that started on Hotmail? Tell us now

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#11

Can you help with this problem?

Provide an answer of your own, or ask Tim O'Callaghan for more information if necessary.

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