Can't get HP scanjet 4850 to work

Asked by Tim O'Callaghan on 2010-04-13

just moved over to Ubuntu and get get my HP scanjet 4850 and my Lexmark Z1420 printer to work.
Also when I backed up my files before changing over they were zipped and Ubuntu can't open them
Please help

Tim

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu firefox-3.5 Edit question
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Last reply:

Download and install the latest HPLIP from the HPLIP website, You will need to mark the file you download as executable and launch it from a terminal.

What filename is your backup made of?

Hi

HPLIP doesn't support the Scanjet
Also what about my Lexmark printer

The back up was to an HP media drive

Tim

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Tue, 13 Apr 2010 11:50:41 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Download and install the latest HPLIP from the HPLIP website, You will
> need to mark the file you download as executable and launch it from a
> terminal.
>
> What filename is your backup made of?
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> You received this question notification because you are a direct
> subscriber of the question.

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Yes

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Tue, 13 Apr 2010 12:33:26 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Answered => Open
>
> You are still having a problem:
>
> Hi
>
> HPLIP doesn't support the Scanjet
> Also what about my Lexmark printer
>
> The back up was to an HP media drive
>
> Tim
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: Re: [Question #107258]: Can't get HP scanjet 4850 to work
> > Date: Tue, 13 Apr 2010 11:50:41 +0000
> >
> > Your question #107258 on firefox-3.5 in ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
> >
> > Status: Open => Answered
> >
> > actionparsnip proposed the following answer:
> > Download and install the latest HPLIP from the HPLIP website, You will
> > need to mark the file you download as executable and launch it from a
> > terminal.
> >
> > What filename is your backup made of?
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> > https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258/+confirm?answer_id=0
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> http://clk.atdmt.com/UKM/go/195013117/direct/01/
> We want to hear all your funny, exciting and crazy Hotmail stories. Tell us now
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
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My HP scanjet 4850 won't work
My Lexmark Z1420 printer won't work
And the zip files on my back up won't open

Someone suggested going to HPLIP and downloading a program, but it doesn't support the scanjet so I am no further forward

Tim

_________________________________________________________________
http://clk.atdmt.com/UKM/go/195013117/direct/01/
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ok can you give the output of:

lsusb

The hex IDs will help identify the devices and help us and you, find guides

I don't understand, please explain

Tim

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Tue, 13 Apr 2010 17:00:07 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Open => Needs information
>
> actionparsnip requested for more information:
> ok can you give the output of:
>
> lsusb
>
> The hex IDs will help identify the devices and help us and you, find
> guides
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
http://clk.atdmt.com/UKM/go/195013117/direct/01/
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Click applications -> accessories -> terminal

Paste in the command, copy the output and paste here as an update.

Please note my question has not been answered.
Please make sure any replies explain clearly what to do as I am a computer numpty

Tim

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Wed, 14 Apr 2010 17:48:17 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Click applications -> accessories -> terminal
>
> Paste in the command, copy the output and paste here as an update.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
http://clk.atdmt.com/UKM/go/197222280/direct/01/
We want to hear all your funny, exciting and crazy Hotmail stories. Tell us now

I gave clear instructions on how to run a terminal, as well as the command to run in the terminal.

You can also press ALT+F2, type:

gnome-terminal

and press enter

You can then type the command:

lsusb

and copy the output and paste it here (in caps the command is LSUSB)

If you use KDE then the command is:

konsole

but the rest is identical.

tim@tim-desktop:~$ lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 03f0:2c17 Hewlett-Packard Printing Support
Bus 001 Device 004: ID 03f0:110c Hewlett-Packard
Bus 001 Device 003: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 03f0:1b05 Hewlett-Packard ScanJet 4850C/4890C
Bus 002 Device 002: ID 058f:6377 Alcor Micro Corp. Multimedia Card Reader
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
tim@tim-desktop:~$

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #107258]: Can't get HP scanjet 4850 to work
> Date: Sat, 17 Apr 2010 15:21:41 +0000
>
> Your question #107258 on firefox-3.5 in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> Status: Open => Needs information
>
> actionparsnip requested for more information:
> I gave clear instructions on how to run a terminal, as well as the
> command to run in the terminal.
>
> You can also press ALT+F2, type:
>
> gnome-terminal
>
> and press enter
>
> You can then type the command:
>
> lsusb
>
> and copy the output and paste it here (in caps the command is LSUSB)
>
> If you use KDE then the command is:
>
> konsole
>
> but the rest is identical.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/107258
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
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