Codec: IDT 92HD71B7X - Mixer: Intel G45 DEVCTG - STAC92xx Analog (DUPLEX) - Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) - no sound on HP dv4-1114nr Notebook PC in Xubuntu 9.04
hi
i have installed Xubuntu 9.04 recently .. but i am nt able to hear ny sound in any application and nt even at the start up. .. i tried to get support but i am new to this community so please help me... i use hp pavilion dv4-1114nr laptop...please give me how to get rid of this with all necessary commands......so that i can try and get back to u as soon as possible...
Please help me....
Vinay M
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#1 |
Do you get sound in any application? Have youu checked to see if the audio is muted in the OS? Is there a hardware contrl for the volume (Like a daisy weel) to control the audio there?
Can you please provide
uname -a
lsb_release -a
sudo lshw -C sound
lspci
Thanks
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#2 |
Its usually an IntelHDA which is easy to fix :D
Revision history for this message
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#3 |
Uname -a
Linux ubuntu 2.6.28-11-generic #42-Ubuntu SMP Fri apr 17 01 01:58:03 UTC 2009 x86_6
4 GNU/Linux
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 9.04
Release: 9.04
Codename: jaunty
sudo lshw -C sound
* multimedia
description: Audio device
product: 82081I(ICH9 Family) HD Audio Controller
Vendor: Intel Corporation
Physical id:1b
bus info: pci@0000:00:1b.0
version: 03
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=HDA Intel latency=0 module=
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#4 |
For fixing your Intel HDA sound this page has useful information https:/
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|
#5 |
Hi Vinay,
In order to gather essential troubleshooting information about your sound card, please first follow this procedure:
Step 1: Open Terminal from "Applications-
Terminal"
Step 2: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)
wget -O alsa-info.sh http://
When the alsa-info.sh script asks "Do you want to run this script? [y/n]", press y and then hit <enter> to make sure the script actually runs. Please send us the full terminal output after the script has actually run.
Step 3: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)
cat /proc/asound/cards
asoundconf list
sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
hwinfo --sound
aplay -l
cat /dev/sndstat
lspci -nn
lsmod | grep snd
grep audio /etc/group
Step 4: Please post results (copy/paste terminal output from each command) on this thread
Step 5: If you are using a dual boot system (with Windows and Ubuntu installed on separate partitions),
then make sure to set the sound volume in Windows to a high level before booting into Ubuntu
Step 6: Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully)
=======
Please also read the following pages
http://
http://
https:/
for some initial suggestions.
You should add the following string to the /etc/modprobe.
options snd-hda-intel model=YOUR_MODEL
Valid model names (that replace YOUR_MODEL) depending on the codec chip, can be found at
If you do not know your codec chip name, you can execute the following Terminal command to find out:
cat /proc/asound/
Make sure to set all channels to high volume levels in gnome-alsamixer.
Make sure all the different speakers (including 'Front', 'Master', and 'PCM") are NOT muted and NOT set to low volume levels.
If the output of the command
grep audio /etc/group
looks like this:
audio:x:81
or like this:
audio:x:81:pulse
Then replace that audio line with something like this:
audio:x:81:<your login name>
where <your login name> is the username you use to log into Ubuntu
Kind regards,
Mark
Revision history for this message
|
#6 |
Hi,
In order to gather essential troubleshooting information about your sound card, please first follow this procedure:
Step a: Open Terminal from "Applications-
Terminal"
Step b: Run the following command (copy/paste each command into the Terminal and then hit <enter>)
wget -O alsa-info.sh http://
When the alsa-info.sh script asks "Do you want to run this script? [y/n]", press y and then hit <enter> to make sure the script actually runs. Please send us the full terminal output after the script has actually run.
Step c: Run the following command (copy-paste the line below into a Terminal, press enter, then enter password when sudo asks for password, then press enter again)
cat /proc/asound/cards; sudo aptitude install gnome-alsamixer asoundconf-gtk alsa-utils; asoundconf list; aplay -l; ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; lsmod | grep snd
Step d: Please post results (copy/paste terminal output) on this thread
Step e: Please also report on this thread if you cannot hear sound through the speakers, the headphones or cannot hear sound on both.
Step f: If you are using a dual boot system (with Windows and Ubuntu installed on separate partitions),
then make sure to set the sound volume in Windows to a high level before booting into Ubuntu.
Also make sure to use the special function keys in Windows to make sure the loudspeakers are physically switched ON and working properly in Windows before installing and testing Ubuntu. This step is necessary with certain Toshiba Tecra laptops.
Step g: Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully)
Step h: In System/
pulse
pulse-access
pulse-rt
audio
video
=======
Please also read the following pages
http://
http://
https:/
for some initial suggestions.
You should add the following string to the /etc/modprobe.
options snd-hda-intel model=YOUR_MODEL
Valid model names (that replace YOUR_MODEL) depending on the codec chip, can be found at
If you do not know your codec chip name, you can execute the following Terminal command to find out:
cat /proc/asound/
Each combination of audio codec, audio mixer and audio device name requires a very specific configuration in the alsa-base.conf file, if the audio chipset does not work out-of-the-box.
Make sure to set all channels to high volume levels in gnome-alsamixer.
Make sure all the different speakers (including 'Front', 'Master', and 'PCM") are NOT muted and NOT set to low volume levels.
Kind regards,
Mark
Revision history for this message
|
#7 |
HI mark i jus t run all the commands that u gave me in ur message.. so i am sending the reply to all ur commands.. so plz check bck and give me wt to do..... and i am using dual boot .. windows nd Ubuntu...
Here are the RESULTS...
ploading information to www.alsa-
Your ALSA information is located at http://
Please inform the person helping you
ploading information to www.alsa-
Your ALSA information is located at http://
Please inform the person helping you.
explorer@ubuntu:~$ asoundconf list
Names of available sound cards:
Intel
explorer@ubuntu:~$ sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
asoundconf-gtk gnome-alsamixer hwinfo
libgconfmm-
libhd15{a} libpulse-
padevchooser{a} paman{a} paprefs{a} pavucontrol{a}
pavumeter{a} pulseaudio-
The following packages will be REMOVED:
linux-
linux-
0 packages upgraded, 13 newly installed, 2 to remove and 0 not upgraded.
Need to get 1138kB of archives. After unpacking 69.8MB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://
Get:2 http://
Get:3 http://
Get:4 http://
Get:5 http://
Get:6 http://
Get:7 http://
Get:8 http://
Get:9 http://
Get:10 http://
Get:11 http://
Get:12 http://
Get:13 http://
Fetched 1138kB in 3s (358kB/s)
(Reading database ... 123144 files and directories currently installed.)
Removing linux-headers-
Removing linux-headers-
Selecting previously deselected package asoundconf-gtk.
(Reading database ... 107133 files and directories currently installed.)
Unpacking asoundconf-gtk (from .../asoundconf-
Selecting previously deselected package gnome-alsamixer.
Unpacking gnome-alsamixer (from .../gnome-
Selecting previously deselected package libhd15.
Unpacking libhd15 (from .../libhd15_
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-
Selecting previously deselected package libglademm-
Unpacking libglademm-2.4-1c2a (from .../libglademm-
Selecting previously deselected package libpulse-
Unpacking libpulse-
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from .../pavucontrol
Selecting previously deselected package paman.
Unpacking paman (from .../paman_
Selecting previously deselected package pulseaudio-
Unpacking pulseaudio-
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchoose
Processing triggers for man-db ...
Setting up asoundconf-gtk (1.6-0ubuntu1) ...
Setting up gnome-alsamixer (0.9.7~
Setting up libhd15 (15.3-1ubuntu1) ...
Setting up hwinfo (15.3-1ubuntu1) ...
Setting up libgconfmm-2.6-1c2 (2.24.0-0ubuntu1) ...
Setting up libglademm-2.4-1c2a (2.6.7-1) ...
Setting up libpulse-
Setting up pavumeter (0.9.3-1ubuntu1) ...
Setting up pavucontrol (0.9.7-1ubuntu3) ...
Setting up paman (0.9.4-1ubuntu2) ...
Setting up pulseaudio-
Setting up paprefs (0.9.7-0ubuntu1) ...
Setting up padevchooser (0.9.3-2ubuntu4) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
explorer@ubuntu:~$ sudo aptitude install hwinfo gnome-alsamixer asoundconf-gtk
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
asoundconf-gtk gnome-alsamixer hwinfo
libgconfmm-
libhd15{a} libpulse-
padevchooser{a} paman{a} paprefs{a} pavucontrol{a}
pavumeter{a} pulseaudio-
The following packages will be REMOVED:
linux-
linux-
0 packages upgraded, 13 newly installed, 2 to remove and 0 not upgraded.
Need to get 1138kB of archives. After unpacking 69.8MB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://
Get:2 http://
Get:3 http://
Get:4 http://
Get:5 http://
Get:6 http://
Get:7 http://
Get:8 http://
Get:9 http://
Get:10 http://
Get:11 http://
Get:12 http://
Get:13 http://
Fetched 1138kB in 3s (358kB/s)
(Reading database ... 123144 files and directories currently installed.)
Removing linux-headers-
Removing linux-headers-
Selecting previously deselected package asoundconf-gtk.
(Reading database ... 107133 files and directories currently installed.)
Unpacking asoundconf-gtk (from .../asoundconf-
Selecting previously deselected package gnome-alsamixer.
Unpacking gnome-alsamixer (from .../gnome-
Selecting previously deselected package libhd15.
Unpacking libhd15 (from .../libhd15_
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-
Selecting previously deselected package libglademm-
Unpacking libglademm-2.4-1c2a (from .../libglademm-
Selecting previously deselected package libpulse-
Unpacking libpulse-
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from .../pavucontrol
Selecting previously deselected package paman.
Unpacking paman (from .../paman_
Selecting previously deselected package pulseaudio-
Unpacking pulseaudio-
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchoose
Processing triggers for man-db ...
Setting up asoundconf-gtk (1.6-0ubuntu1) ...
Setting up gnome-alsamixer (0.9.7~
Setting up libhd15 (15.3-1ubuntu1) ...
Setting up hwinfo (15.3-1ubuntu1) ...
Setting up libgconfmm-2.6-1c2 (2.24.0-0ubuntu1) ...
Setting up libglademm-2.4-1c2a (2.6.7-1) ...
Setting up libpulse-
Setting up pavumeter (0.9.3-1ubuntu1) ...
Setting up pavucontrol (0.9.7-1ubuntu3) ...
Setting up paman (0.9.4-1ubuntu2) ...
Setting up pulseaudio-
Setting up paprefs (0.9.7-0ubuntu1) ...
Setting up padevchooser (0.9.3-2ubuntu4) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
explorer@ubuntu:~$ hwinfo --sound
[Created at pci.314]
UDI: /org/freedeskto
Unique ID: u1Nb.sgM5+Zagk53
SysFS ID: /devices/
SysFS BusID: 0000:00:1b.0
Hardware Class: sound
Model: "Intel 82801I (ICH9 Family) HD Audio Controller"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x293e "82801I (ICH9 Family) HD Audio Controller"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x30f7
Revision: 0x03
Driver: "HDA Intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdc500000-
IRQ: 22 (no events)
Module Alias: "pci:v00008086d
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
explorer@ubuntu:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 3: INTEL HDMI [INTEL HDMI]
Subdevices: 1/1
Subdevice #0: subdevice #0
explorer@ubuntu:~$ cat /dev/sndstat
Sound Driver:
Kernel: Linux ubuntu 2.6.28-13-generic #44-Ubuntu SMP Tue Jun 2 07:55:09 UTC 2009 x86_64
Config options: 0
Installed drivers:
Type 10: ALSA emulation
Card config:
HDA Intel at 0xdc500000 irq 22
Audio devices:
0: STAC92xx Analog (DUPLEX)
Synth devices: NOT ENABLED IN CONFIG
Midi devices: NOT ENABLED IN CONFIG
Timers:
31: system timer
Mixers:
0: Intel G45 DEVCTG
explorer@ubuntu:~$ lspci -nm
00:00.0 "0600" "8086" "2a40" -r07 "103c" "30f7"
00:02.0 "0300" "8086" "2a42" -r07 "103c" "30f7"
00:02.1 "0380" "8086" "2a43" -r07 "103c" "30f7"
00:1a.0 "0c03" "8086" "2937" -r03 "103c" "30f7"
00:1a.1 "0c03" "8086" "2938" -r03 "103c" "30f7"
00:1a.7 "0c03" "8086" "293c" -r03 -p20 "103c" "30f7"
00:1b.0 "0403" "8086" "293e" -r03 "103c" "30f7"
00:1c.0 "0604" "8086" "2940" -r03 "" ""
00:1c.1 "0604" "8086" "2942" -r03 "" ""
00:1c.2 "0604" "8086" "2944" -r03 "" ""
00:1c.3 "0604" "8086" "2946" -r03 "" ""
00:1c.4 "0604" "8086" "2948" -r03 "" ""
00:1c.5 "0604" "8086" "294a" -r03 "" ""
00:1d.0 "0c03" "8086" "2934" -r03 "103c" "30f7"
00:1d.1 "0c03" "8086" "2935" -r03 "103c" "30f7"
00:1d.2 "0c03" "8086" "2936" -r03 "103c" "30f7"
00:1d.3 "0c03" "8086" "2939" -r03 "103c" "30f7"
00:1d.7 "0c03" "8086" "293a" -r03 -p20 "103c" "30f7"
00:1e.0 "0604" "8086" "2448" -r93 -p01 "" ""
00:1f.0 "0601" "8086" "2919" -r03 "103c" "30f7"
00:1f.2 "0106" "8086" "2929" -r03 -p01 "103c" "30f7"
00:1f.3 "0c05" "8086" "2930" -r03 "103c" "30f7"
03:00.0 "0280" "14e4" "4315" -r01 "103c" "137c"
04:00.0 "0200" "10ec" "8136" -r02 "103c" "30f7"
05:00.0 "0880" "197b" "2382" "103c" "30f7"
05:00.2 "0805" "197b" "2381" -p01 "103c" "30f7"
05:00.3 "0880" "197b" "2383" "103c" "30f7"
05:00.4 "0880" "197b" "2384" "103c" "30f7"
explorer@ubuntu:~$ lsmod | grep snd
snd_hda_intel 557492 5
snd_pcm_oss 52352 0
snd_mixer_oss 24960 1 snd_pcm_oss
snd_pcm 99336 3 snd_hda_
snd_seq_dummy 11524 0
snd_seq_oss 41984 0
snd_seq_midi 15744 0
snd_rawmidi 33920 1 snd_seq_midi
snd_seq_midi_event 16512 2 snd_seq_
snd_seq 66272 6 snd_seq_
snd_timer 34064 3 snd_pcm,snd_seq
snd_seq_device 16276 5 snd_seq_
snd 78792 17 snd_hda_
soundcore 16800 1 snd
snd_page_alloc 18704 2 snd_hda_
explorer@ubuntu:~$ grep audio /etc/group
audio:x:29:pulse
Can you help with this problem?
Provide an answer of your own, or ask Vinay M for more information if necessary.