Ubuntu
firefox-3.0 package

ssl error sll disabled

Asked by marlonS

Hallo,

after having had a update from Firefox and my "fortunate" or "unfortunate" break off - I cancled it - of a webbased bittorrent client my internet pages can not be shown because the system tells me I have a ssl error ssl disabled (and that I should start the package repair manager to solve the problem. I dont have the correct error message at hand now. I have tried that but it doesnt change the fact that I CANNOT BROWSE THE NET. I am not able to find where to enable my ssl protocol. and or what this protocol should be ( I think the reason why I broke off the instalation is the fact that it wanted to CHANGE this protocol - which I think it did...)

Please note: my internet connection works fine I can download from the net using torrent programmes BUT I cannot "surf" the net because of the ssl protocol.

So my question remains: how do I solve the problem? Re instalation? Magic within the repository ( what, how) or something different?

Thanks for your answer
MarlonS

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu firefox-3.0 Edit question
Assignee:
No assignee Edit question
Solved by:
Christophe Painchaud
Solved:
Last query:
Last reply:
Revision history for this message
Christophe Painchaud (dash-ionblast) said : 		#1

Can you run as root "apt-get upgrade" and see if any error message happens ?

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#2

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(if the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo dpkg --configure -a

sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get clean
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoremove

sudo apt-get update
sudo apt-get --reinstall install openssl

Hope this helps

Revision history for this message
marlonS (marlon-sanches) said : 		#3

dear Macobra,
dear Christophe,

Thanks for your answers. before I try any of them let me share with you the copy and pasted messages I get. Please note again that every webpage with a security cannot be opened all other remain accesible...

Error writing settings file: /usr/lib/firefox-3.0.6/foxyproxy.xml. Ensure the path exists and that Firefox has write access, then restart Firefox. FoxyProxy will not function until then.

Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.

An error occurred during a connection to www.google.com:443.

Can't connect securely because the SSL protocol has been disabled.

(Error code: ssl_error_ssl_disabled)

Revision history for this message
Christophe Painchaud (dash-ionblast) said : 		#4

Hi,

Foxyproxy itself shouldnt be the problem, I don't know if you are using it, but I would recommand you delete this addon for better troubleshooting.

then open again firefox and as URL type: 'about:config' (without quotes of course), then you enter filter 'ssl' and send us a screenshot of whats there.

anyway should do as suggested a fix of your packages with

sudo dpkg --configure -a

sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get clean
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoremove

sudo apt-get update
sudo apt-get --reinstall install openssl

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#5

Seems this a foxyproxy issue as you can read here http://foxyproxy.mozdev.org/faq.html#bugs
Please remove your foxyproxy extension... and retry...

Thank you

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#6

Or try to dress the issue using the Foxyproxy http://foxyproxy.mozdev.org/faq.html#bugs seems there is a solution.

Thank you

Revision history for this message
marlonS (marlon-sanches) said : 		#7

Marcobra,
Christophe,

I attach for you the info from my config (ssl).As I have no acces to secure sites I can not log in to launchpad from home.

MarlonS

Revision history for this message
marlonS (marlon-sanches) said : 		#8

seems that I cannot send any attachements.....do you have another option?

Revision history for this message
Christophe Painchaud (dash-ionblast) said : 		#9

Please run the apt-get commands we gave you.

Revision history for this message
marlonS (marlon-sanches) said : 		#10

Dear Christophe,
I did run the commands, the problem still remains.
I attach the terminal screen of commands for your info. I cannot uplaod the screen shots from the config ( as i do not see a possibility to attach them to this message).

famirman@ubuntu:~$ sudo dpkg --configre - a

[sudo] password for famirman:

dpkg: unknown option --configre

Type dpkg --help for help about installing and deinstalling packages [*];

Use `dselect' or `aptitude' for user-friendly package management;

Type dpkg -Dhelp for a list of dpkg debug flag values;

Type dpkg --force-help for a list of forcing options;

Type dpkg-deb --help for help about manipulating *.deb files;

Type dpkg --license for copyright license and lack of warranty (GNU GPL) [*].

Options marked [*] produce a lot of output - pipe it through `less' or `more' !

famirman@ubuntu:~$ sudo apt-get f-install

E: Invalid operation f-install

famirman@ubuntu:~$ sudo apt-get --fix-missing install

Reading package lists... Done

Building dependency tree

Reading state information... Done

The following packages were automatically installed and are no longer required:

linux-headers-2.6.27-7 linux-headers-2.6.27-7-generic libnotify-bin

python-bittorrent python-wxversion python-wxgtk2.6

Use 'apt-get autoremove' to remove them.

0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

famirman@ubuntu:~$ sudo apt-get clean

famirman@ubuntu:~$ sudo apt-get update

Ign cdrom://Ubuntu-Studio 8.10 _Intrepid Ibex_ - Release i386 (20081028) intrepid/main Translation-en_AU

Ign cdrom://Ubuntu-Studio 8.10 _Intrepid Ibex_ - Release i386 (20081028) intrepid/multiverse Translation-en_AU

Ign cdrom://Ubuntu-Studio 8.10 _Intrepid Ibex_ - Release i386 (20081028) intrepid/restricted Translation-en_AU

Ign cdrom://Ubuntu-Studio 8.10 _Intrepid Ibex_ - Release i386 (20081028) intrepid/universe Translation-en_AU

Hit http://au.archive.ubuntu.com intrepid Release.gpg

Get:1 http://au.archive.ubuntu.com intrepid/main Translation-en_AU [2734B]

Ign http://au.archive.ubuntu.com intrepid/restricted Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid/universe Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid/multiverse Translation-en_AU

Get:2 http://au.archive.ubuntu.com intrepid-updates Release.gpg [189B]

Get:3 http://au.archive.ubuntu.com intrepid-updates/main Translation-en_AU [2734B]

Ign http://au.archive.ubuntu.com intrepid-updates/restricted Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid-updates/universe Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid-updates/multiverse Translation-en_AU

Hit http://au.archive.ubuntu.com intrepid Release

Get:4 http://au.archive.ubuntu.com intrepid-updates Release [51.2kB]

Hit http://au.archive.ubuntu.com intrepid/main Packages

Hit http://au.archive.ubuntu.com intrepid/restricted Packages

Hit http://au.archive.ubuntu.com intrepid/main Sources

Hit http://au.archive.ubuntu.com intrepid/restricted Sources

Hit http://au.archive.ubuntu.com intrepid/universe Packages

Hit http://au.archive.ubuntu.com intrepid/universe Sources

Hit http://au.archive.ubuntu.com intrepid/multiverse Packages

Hit http://au.archive.ubuntu.com intrepid/multiverse Sources

Get:5 http://au.archive.ubuntu.com intrepid-updates/main Packages [302kB]

Get:6 http://au.archive.ubuntu.com intrepid-updates/restricted Packages [8097B]

Get:7 http://au.archive.ubuntu.com intrepid-updates/main Sources [95.6kB]

Get:8 http://au.archive.ubuntu.com intrepid-updates/restricted Sources [2474B]

Get:9 http://au.archive.ubuntu.com intrepid-updates/universe Packages [73.1kB]

Get:10 http://au.archive.ubuntu.com intrepid-updates/universe Sources [17.0kB]

Get:11 http://au.archive.ubuntu.com intrepid-updates/multiverse Packages [10.4kB]

Get:12 http://au.archive.ubuntu.com intrepid-updates/multiverse Sources [3839B]

Fetched 569kB in 5s (95.6kB/s)

Reading package lists... Done

famirman@ubuntu:~$ sudo apt-get upgrade

Reading package lists... Done

Building dependency tree

Reading state information... Done

The following packages will be upgraded:

flashplugin-nonfree libvlc2 libvlccore0 vlc vlc-data vlc-nox

6 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Need to get 6252kB of archives.

After this operation, 0B of additional disk space will be used.

Do you want to continue [Y/n]? y

Get:1 http://au.archive.ubuntu.com intrepid-updates/multiverse flashplugin-nonfree 10.0.22.87ubuntu1~intrepid1 [19.4kB]

Get:2 http://au.archive.ubuntu.com intrepid-updates/multiverse vlc-data 0.9.4-1ubuntu3.1 [1410kB]

Get:3 http://au.archive.ubuntu.com intrepid-updates/multiverse libvlccore0 0.9.4-1ubuntu3.1 [392kB]

Get:4 http://au.archive.ubuntu.com intrepid-updates/multiverse libvlc2 0.9.4-1ubuntu3.1 [46.3kB]

Get:5 http://au.archive.ubuntu.com intrepid-updates/multiverse vlc 0.9.4-1ubuntu3.1 [1668kB]

Get:6 http://au.archive.ubuntu.com intrepid-updates/multiverse vlc-nox 0.9.4-1ubuntu3.1 [2715kB]

Fetched 6252kB in 1min3s (98.1kB/s)

Preconfiguring packages ...

(Reading database ... 186865 files and directories currently installed.)

Preparing to replace flashplugin-nonfree 10.0.15.3ubuntu1~intrepid1 (using .../flashplugin-nonfree_10.0.22.87ubuntu1~intrepid1_i386.deb) ...

Unpacking replacement flashplugin-nonfree ...

Preparing to replace vlc-data 0.9.4-1ubuntu3 (using .../vlc-data_0.9.4-1ubuntu3.1_all.deb) ...

Unpacking replacement vlc-data ...

Preparing to replace libvlccore0 0.9.4-1ubuntu3 (using .../libvlccore0_0.9.4-1ubuntu3.1_i386.deb) ...

Unpacking replacement libvlccore0 ...

Preparing to replace libvlc2 0.9.4-1ubuntu3 (using .../libvlc2_0.9.4-1ubuntu3.1_i386.deb) ...

Unpacking replacement libvlc2 ...

Preparing to replace vlc 0.9.4-1ubuntu3 (using .../vlc_0.9.4-1ubuntu3.1_i386.deb) ...

Unpacking replacement vlc ...

Preparing to replace vlc-nox 0.9.4-1ubuntu3 (using .../vlc-nox_0.9.4-1ubuntu3.1_i386.deb) ...

Unpacking replacement vlc-nox ...

Processing triggers for man-db ...

Setting up flashplugin-nonfree (10.0.22.87ubuntu1~intrepid1) ...

Downloading...

--2009-02-27 18:45:33-- http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_10_linux.tar.gz

Resolving fpdownload.macromedia.com... 92.123.34.70

Connecting to fpdownload.macromedia.com|92.123.34.70|:80... connected.

HTTP request sent, awaiting response... 200 OK

Length: 3994294 (3.8M) [application/x-gzip]

Saving to: `./install_flash_player_10_linux.tar.gz'

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2009-02-27 18:45:48 (280 KB/s) - `./install_flash_player_10_linux.tar.gz' saved [3994294/3994294]

Download done.

Flash Plugin installed.

Setting up vlc-data (0.9.4-1ubuntu3.1) ...

Setting up libvlccore0 (0.9.4-1ubuntu3.1) ...

Setting up libvlc2 (0.9.4-1ubuntu3.1) ...

Setting up vlc-nox (0.9.4-1ubuntu3.1) ...

Setting up vlc (0.9.4-1ubuntu3.1) ...

Processing triggers for libc6 ...

ldconfig deferred processing now taking place

famirman@ubuntu:~$ sudo apt-get distr-upgrade

E: Invalid operation distr-upgrade

famirman@ubuntu:~$ sudo apt-get dist-upgrade

Reading package lists... Done

Building dependency tree

Reading state information... Done

Calculating upgrade... Done

0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

famirman@ubuntu:~$ sudo apt-get clean

famirman@ubuntu:~$ sudo aptget autoremove

sudo: aptget: command not found

famirman@ubuntu:~$ sudo apt-get autoremove

Reading package lists... Done

Building dependency tree

Reading state information... Done

The following packages were automatically installed and are no longer required:

linux-headers-2.6.27-7 linux-headers-2.6.27-7-generic libnotify-bin

python-bittorrent python-wxversion python-wxgtk2.6

The following packages will be REMOVED:

libnotify-bin linux-headers-2.6.27-7 linux-headers-2.6.27-7-generic

python-bittorrent python-wxgtk2.6 python-wxversion

0 upgraded, 0 newly installed, 6 to remove and 0 not upgraded.

After this operation, 74.9MB disk space will be freed.

Do you want to continue [Y/n]? y

(Reading database ... 186804 files and directories currently installed.)

Removing libnotify-bin ...

Removing linux-headers-2.6.27-7-generic ...

Removing linux-headers-2.6.27-7 ...

Removing python-bittorrent ...

Removing python-wxversion ...

Removing python-wxgtk2.6 ...

Processing triggers for man-db ...

famirman@ubuntu:~$ sudo apt-get update

Ign cdrom://Ubuntu-Studio 8.10 _Intrepid Ibex_ - Release i386 (20081028) intrepid/main Translation-en_AU

Ign cdrom://Ubuntu-Studio 8.10 _Intrepid Ibex_ - Release i386 (20081028) intrepid/multiverse Translation-en_AU

Ign cdrom://Ubuntu-Studio 8.10 _Intrepid Ibex_ - Release i386 (20081028) intrepid/restricted Translation-en_AU

Ign cdrom://Ubuntu-Studio 8.10 _Intrepid Ibex_ - Release i386 (20081028) intrepid/universe Translation-en_AU

Hit http://au.archive.ubuntu.com intrepid Release.gpg

Hit http://au.archive.ubuntu.com intrepid/main Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid/restricted Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid/universe Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid/multiverse Translation-en_AU

Hit http://au.archive.ubuntu.com intrepid-updates Release.gpg

Hit http://au.archive.ubuntu.com intrepid-updates/main Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid-updates/restricted Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid-updates/universe Translation-en_AU

Ign http://au.archive.ubuntu.com intrepid-updates/multiverse Translation-en_AU

Hit http://au.archive.ubuntu.com intrepid Release

Hit http://au.archive.ubuntu.com intrepid-updates Release

Hit http://au.archive.ubuntu.com intrepid/main Packages

Hit http://au.archive.ubuntu.com intrepid/restricted Packages

Hit http://au.archive.ubuntu.com intrepid/main Sources

Hit http://au.archive.ubuntu.com intrepid/restricted Sources

Hit http://au.archive.ubuntu.com intrepid/universe Packages

Hit http://au.archive.ubuntu.com intrepid/universe Sources

Hit http://au.archive.ubuntu.com intrepid/multiverse Packages

Hit http://au.archive.ubuntu.com intrepid/multiverse Sources

Hit http://au.archive.ubuntu.com intrepid-updates/main Packages

Hit http://au.archive.ubuntu.com intrepid-updates/restricted Packages

Hit http://au.archive.ubuntu.com intrepid-updates/main Sources

Hit http://au.archive.ubuntu.com intrepid-updates/restricted Sources

Hit http://au.archive.ubuntu.com intrepid-updates/universe Packages

Hit http://au.archive.ubuntu.com intrepid-updates/universe Sources

Hit http://au.archive.ubuntu.com intrepid-updates/multiverse Packages

Hit http://au.archive.ubuntu.com intrepid-updates/multiverse Sources

Reading package lists... Done

famirman@ubuntu:~$ sudo apt-get --reinstall install openssl

Reading package lists... Done

Building dependency tree

Reading state information... Done

0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.

Need to get 399kB of archives.

After this operation, 0B of additional disk space will be used.

Do you want to continue [Y/n]? y

Get:1 http://au.archive.ubuntu.com intrepid-updates/main openssl 0.9.8g-10.1ubuntu2.1 [399kB]

Fetched 399kB in 2s (139kB/s)

(Reading database ... 173209 files and directories currently installed.)

Preparing to replace openssl 0.9.8g-10.1ubuntu2.1 (using .../openssl_0.9.8g-10.1ubuntu2.1_i386.deb) ...

Unpacking replacement openssl ...

Processing triggers for man-db ...

Setting up openssl (0.9.8g-10.1ubuntu2.1) ...

famirman@ubuntu:~$

Revision history for this message
Christophe Painchaud (dash-ionblast) said : 		#11

did you reboot after that ?

Does it give a new/different error message now ?

As you see, we solved missing openssl:

Preparing to replace openssl 0.9.8g-10.1ubuntu2.1 (using .../openssl_0.9.8g-10.1ubuntu2.1_i386.deb) ...

Unpacking replacement openssl ...

Processing triggers for man-db ...

Setting up openssl (0.9.8g-10.1ubuntu2.1) ...

Revision history for this message
marlonS (marlon-sanches) said : 		#12

Christophe,
will it be OK if I run the commands again and reboot after ( didnt know I needed to...)I receive the same error messages ( of course I did not reboot so that maybe the reason)

MarlonS

Revision history for this message
Christophe Painchaud (dash-ionblast) said : 		#13

Reboot now please

Revision history for this message
marlonS (marlon-sanches) said : 		#14

Christope I will let you know tomorrow of the outcome...

MarlonS

Revision history for this message
marlonS (marlon-sanches) said : 		#15

Christophe,

after having switched on my PC again the error message I get when starting Firefox is :

Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.

Unfortunately I did not take a screenshot of the error message when trying to get on to a "secure" site (e mail, bank etc) but I know that the system didnt recognize the certificate......

MarlonS

Revision history for this message
Best Christophe Painchaud (dash-ionblast) said : 		#16

Ok, looks you like your firefox profile could have been screwed up in the process or something really bad happened when you failed to update your system for the first time.

Unfortunatly I can't be physically in front of your screen to do more checks and fix your problem. I would need SSH access to your machine, unless someone has better idea.

Last resort is a reinstall of your PC :/

Revision history for this message
marlonS (marlon-sanches) said : 		#17

Christophe,
I think you are right and that reinstall may be the best solution.

Please answer this following question: When reinstalling should I leave a windows operated area ( do I need to keep Windows (as double boot) on the PC? And must I partition the drive if I ONLY have Ubuntu running.......

MarlonS

Revision history for this message
marlonS (marlon-sanches) said : 		#18

Christope,
I reinstalled (clean)yesterday and it seems that my ssl problem is solved....
MarlonS

Revision history for this message
marlonS (marlon-sanches) said : 		#19

Thanks Christophe Painchaud, that solved my question.