Firefox closes randomly when loading web pages, possible java or flash problem?!?

Asked by dean williams

Binary package hint: firefox-3.0

This has happened very frequently, I will be browsing a website and while a page is loading the firefox process will just close for no apparent reason, sometimes this will happen many times on some myspace profile pages.

I have a slight feeling that this may be caused by Java or Flash since it happens (according to my observation) only on pages that contain these technologies.

ProblemType: Bug
Architecture: i386
Date: Wed Jun 11 15:46:34 2008
DistroRelease: Ubuntu 8.04.1
NonfreeKernelModules: fglrx
Package: firefox-3.0 3.0+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-16-generic i686

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu firefox-3.0 Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
dean williams (dt-8792) said :
#1
Revision history for this message
Marcus Asshauer (mcas) said :
#2

Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please try to obtain a backtrace by following the instructions on [WWW] https://wiki.ubuntu.com/MozillaTeam/Bugs, or upload (as an attachment) the crash report from /var/crash/.

Also, please answer these questions:
Is this crash reproducible? If so, which are the steps that lead to it?
Which flash package do you have installed?
Which Java package do you have installed?
Which Firefox extensions do you have installed?

This will greatly aid us in tracking down your problem.

Revision history for this message
Alexander Sack (asac) said :
#3

On Wed, Jun 11, 2008 at 02:53:42PM -0000, dean williams wrote:
>
> ** Attachment added: "Dependencies.txt"
> http://launchpadlibrarian.net/15198445/Dependencies.txt
>
> ** Attachment added: "ExtensionSummary.txt"
> http://launchpadlibrarian.net/15198446/ExtensionSummary.txt

try to disable your extensions in tools -> addons. if that doesnt
help, try to uninstall your flash player. if that helps, consider a
free alternative for the meantime (mozilla-plugin-gnash or
swfdec-mozilla)

 status incomplete

 - Alexander

Revision history for this message
Nick Twigg (nick-nick-web) said :
#4

Same here - problem cannot be reproduced. This has only started happening since v3 was installed through the auto updated in 8.04.

When a website is visited, the browser just quits. No notices, no warnings. When starting it back up again, you get the "Firefox closed unexpectedly - restore tabs" options though.

It then restores the page you initially had open before clicking the link. If you click the link again, it works fine.

AFAICT - this only happens on link clicks - not with typing addresses into the address bar.

I have noting in /var/crash , and I'll install the firefox crash thingie as suggested by them, see if I can get any more info.

I'm going to have a guess at a flash related problem. I tried installing the Adobe verison of Flash direct from thier website to see if that recitified any problems, but it just dies again.

I'll look into installing another flash option - but this may not be suitable for all users.

Nick

Revision history for this message
Nick Twigg (nick-nick-web) said :
#5

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0xb7c776c0 (LWP 10826)]
0xb018431c in ?? () from /usr/lib/flashplugin-nonfree/libflashplayer.so

Looks like the flash player is playing up.. I got a SIGSEGV, then that error.

I'll uninstall the non-free version, and play around with one of the other options..

N

Revision history for this message
Andrew Melo (andrew-melo) said :
#6

I am also having the same problem.

Is this crash reproducible? If so, which are the steps that lead to it?
One of the rotating banner ads on http://fark.com or http://img.4chan.org/b/ causes it, but I'm not sure which one. Just reloading a few times causes the problem

Which flash package do you have installed?
I have tried with both the latest 9.x and 10.x versions both from the adobe website, hardy repositories and from a PPA from someone who was
Which Java package do you have installed?
$ dpkg --list | grep jre
ii sun-java6-jre 6-06-0ubuntu1

(for the record, I don't browse enough sites with java to notice)

Which Firefox extensions do you have installed?
I can reproduce with a clean profile, but on the profile I use, I have:
sage
twitterfox
ubuntu firefox modifications
web developer
4chan
firebug
flashblock
live http headers

Revision history for this message
beckyspain (beckysweetman5) said :
#7

I dont know how to describe this problem!! If i was on google search engine, and clicked on a site, then that site has a further link which i click and it opens in a new window....normally when you close that page..it will take you back to the first page where thelink was originally on....but mine is taking me out of the whole thing...so i have to go to google again and find the site again!!!!It is really annoying. PLEASE HELP!!!! It does it with hotmail as well, i will open an email, click on a link in it, normally when i close that page it takes me back to my hotmail emails, now it just takes me out of hotmail totally. I hope i have explained it properly. It started when i started using firefox. Thanks, Becky

Revision history for this message
Launchpad Janitor (janitor) said :
#8

This question was expired because it remained in the 'Open' state without activity for the last 15 days.